Category: | Shipping and Mailing Service |
Address: | 1380 Monroe St NW, Washington, DC 20010, USA |
Phone: | +1 202-234-4877 |
Site: | theupsstorelocal.com |
Rating: | 3.6 |
Working: | 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 9AM–6PM 10AM–4PM |
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Megan Raby
While the staff were friendly enough, they did not seem like they knew what they were doing. They tried to charge me nearly $200 to send a document to Canada. I did not want express service, just regular ground. I said the price had to be wrong and the staff member just kind of stood there. He didnt bother to check and see if he had entered something wrong. Looking on the UPS website later, indeed, it should have cost under $40. I walked down the road the next day to the USPS office on Georgia Ave, mailed my document for $34, and it arrived as fast and as safely as it should have from UPS. The USPS was understaffed, but the woman working there was knowledgeable and efficient. Im sticking with the USPS in the future.
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Dan Gallagher
Brought a package here to ship through USPS because this is closer than a Post Office. They lost the package before even handing it off to USPS. Then they refused to take responsibility for the lost package. After weeks of them evading my questions and failing to follow up with me, they finally gave me my money back for the cost of shipping but still refused to refund me for the value of the package. If you have something you want to ship, dont trust it with this store. They cant even be trusted to hand it off to another carrier to actually do the shipping. Go to the Fedex down the street.
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Rawad Koteiche
This place runs a scam. The only way to print is to pay money upfront and the pic is slow and fails to recognize the device. They then said they cant print through my USB and charged me 3 dollars just to tell me. The man then rudely refused to refund the money telling me its "their system" I will be asking my cc company to reverse the charges and reporting this location for this scam. BEWARE
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Melissa Dilber
Ive been going to this UPS franchise store for 5 years and it has always been a pleasant, go-out-of-their-way-to-help me experience. Every time. Be it for package delivery, printing, notary, or storage. Always excellent. I met the owners of the store for the first time today and again, received service that was not only friendly and professional, but extra-helpful.
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Ridhima Bhatia
I come here alot for my shipping needs. The service here is fast and efficient. The give you value for your money. The people who work here are friendly and are always ready to help. Even when the customer lines are long, they do make sure they get to their customers fast and help them with efficient use of time.
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Ever-May Co.
I have to go there frequently for my business. The staff can be brisk but theyre always courteous. Theyre knowledgeable and theyve always been helpful to me in finding the best combination of shipping rates and time. Theyll also take clean bags of packing peanuts if you have a lot.
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VAi Vij
The best shipping service and customer experience you will get anywhere in the area! The employees on staff at this location are most friendly, helpful people I have encountered and Ive always left feeling at ease that my shipment was taken care of! Couldnt recommend it more!
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Abdul K. Kargbo
Have been there twice, once to have a document notarized (yes, they do that too) and once to return a package to an online vendor. Both times the service was fast and professional, and I never had any issues. Great resource to have in our neighborhood.
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Anna Welander Tärneberg
Supposed to open at 8.30 am but no one showed up until 8.57 am. People were standing outside waiting in the rain for almost 30 min and the guy who showed up just said sorry...Also, the front door was open while the store was unattended.
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Allan Herrera Rivera
Excelente servicio y atención, aunque caro, el objetivo de contratarlos se cumple de primera calidad.
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A Private User
Its a UPS store. They ship things. Just like any other one. I didnt have any problem and they didnt force me to do anything. The guy was nice enough during our 5 minute interaction.
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Faith Williams
Id give this place 5 stars. Great staff. I brought in the first 2 boxes of papers to mail to NY, and they loaned me a cart for the last 2. The employee was quick and efficient.
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William Tärneberg
Does not open on time. At one time the store was unattended and open for looting. Unimaginably irresponsible.
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A Private User
If you have a return you are essentially forced to buy an envelope or a box. They are unapologetic about it.
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Nelson Cortes
Good local UPS Store in Columbia heights. Super friendly and helpful staff.
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A Private User
Horrible!! Worst customer service! Beyond rude.
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Steve Higgins
I go here a few times a week. Theyre great.
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Patrick DeVilbiss
No notary services as advertised
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A Private User
They are great and fast
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Antwan Lindsay
Good service