Category: | Shoe Store |
Address: | 11325 Seven Locks Rd, Potomac, MD 20854, USA |
Phone: | +1 301-299-9662 |
Rating: | 5 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–7:30PM 9:30AM–6PM 9:30AM–6PM 11AM–5PM |
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A. Groban
I have been buying shoes for my daughters at Shoe Train for their entire lives. When I visit other shoe departments at major stores, I am always disappointed when I return home to find the shoes do not fit properly. I dont mind spending a little extra (but not always the case) to ensure that my daughters shoes fit correctly. This is so important in their development. You get what you pay for...why go anywhere else when Shoe Train does it all perfectly? Plus, they have activities in the store to occupy the kids while they are waiting. The staff is extremely friendly and always spend as much time as needed with you to ensure the proper fit. Even if you have to wait, just know that when it is your turn, they will give you the same attention and time. Just be patient and you will be pleased with the service and quality you receive.
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A Private User
We love this store, its awesome! I think it is probably the best kids shoe store around. You can find there shoes from all different brands. I am French, and I love European shoes for my kids, so this is the place! The shoes are always very good quality, people are friendly and knowledgeable. Collections change regularly, so you are pretty much assured that you will not find the shoes you bought on somebody else - my daughters are very much "into fashion" and would not tolerate that!!! Pretty much all my European friends shop there for their kids. They also have all kinds of accessories and goodies too, such as umbrellas, raincoats, etc. In short, a big "thumbs up"! On top of everything else, it does not hurt that the store is in a very nice mall - we always hang out there, and there is plenty to do.
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Cari Shane
The best place -- the ONLY place -- to buy shoes for kids. Yes, the lines may be long, but thats because the staff gives each and every family/customer exactly the time they need to be properly fitted. Its not about the sale of the shoe, its about making sure the child or children leaves with the correct shoe for his/her feet. Its a store steeped in the tradition of yesteryear: where customer service mattered, where proper fit mattered. They dont make stores like Shoe Train any more. If you want to make sure your children wear shoes that fit them, theres no other place to go.
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ArielandJess WorldPeace
Apparently this is THE place to get shoes for infants/toddlers in the Montgomery County area. They are known for it. Man, this place was crowded on the weekend. We specifically came here because we needed some special insole for the daughter. The staff at Shoe Train knows their stuff when it comes to kid shoes and special needs. The good news is that the place has toys for kids to play with during what could be a 30 minute to one hour process.
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Jennifer Washington
The store in size is huge and so was the selection. The store is a favorite with everyone so its crowded and its loud because you have children enjoying participating in the purchasing of their shoes while experts shoe fitters find the perfect shoe in your kids size so it takes a while but its worth it and I recommend it to anyone who wants the kids to have a perfect fitted shoe sandal or boot I am make some new friends
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Zachary Keith
While this place might be a bit pricier than others, the shoes here are from excellent brands. My daughters are picky about their shoes and we have trouble finding some that fit their feet appropriately. The sales person today did an excellent job with my daughters and found us exactly what we needed. The other employees were also very kind. Just be aware that the store is cramped.
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ELIKAHLER BARMITZVAH
You live in downtown DC and you are going all the way to Cabin John for shoes?? YES WE ARE because it is well worth the drive! Sure there is often a wait, but its understandable -- this store has the BEST selection anywhere, what you want is always in stock, the sales staff REALLY knows their stuff...my kids (and I!) love SHOE TRAIN!
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Zambia Davis
I took my 6-year-old son to Mr. Bills shoe tying class yesterday evening and he mastered the technique in less than 10 minutes! Mr. Bill was very kind and patient! This was our first visit to Shoe Train, but I plan to return to have my older son fit for orthotics and to purchase shoes for both boys. Thank you Mr. Bill!!!!!
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A Private User
Our number one shoe store! Kind, knowledgeable staff always help my flat-footed fashionista find what she needs. They know how to put in arch supports and how to handle the 8 year old who needs a supportive shoe that still looks great. No other store in the area takes such personal care with your kids.
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Gene Egeberg
Excellent service by Sheila. Weve bought about 8 pairs of shoes from the store over the past 3 years and have been very satisfied with the product. We had only 1 problem with a particular pair of shoes and it was fixed immediately. Thank you and well be coming back for as long as our son needs shoes.
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Sandra Ortega
This store provides a wide variety of kid’s shoes to pick from. I always come to this store whenever my kids need a new pair. The staff is amazing and their service is beyond great! All the moms out there should definitely try out this store.
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Dave Zimmerman
The best kids shoe store. The staff are knowledgeable, careful, and engaging. My son has special needs, and both my kids have wide feet, and theyre always right there with advice and a selection of shoes for them to choose from.
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A Private User
Love this place! I have a 10 year old who loves shoes nearly as much as I do and we have the BEST time shopping here as they have the best selection around and the sales staff is incredibly friendly and helpful.
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Justin Reed
Was referred here by a salesman at REI, as they didnt have many sizes in kids hikers. The service here was fantastic! I will definitely return with my daughter for more shoes soon. Thank you Shoe Train.
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bonnie roskes
Everyone at this store knows absolutely everything there is to know about kids shoes. There arent many places like this anymore. We love the selection and my kids walk out feeling super stylish!
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Murat Saskin
This is definitely the place to get your shoes! The shoes look really good and the quality is amazing. It only took 24hrs for them to deliver to my doorstep. I couldn’t be happier.
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A Private User
Got great service at Shoe Train today. The salesperson showed my son and me a new way to lace our shoes that gives us a better fit on the heel. Thanks so much!
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DS 82
A+ customer service and shoe selection. My sons PT recommended an SMO to correct a ankle/foot position issue and they had them at an excellent price.
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Giovanna Chavez
Excellent service, patience with measuring kids feet, staff makes great suggestions. Always great buys that last for the season. or more.
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Heather Bergman
The sales people really work with your child to find the best shoes.
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Gene E
Very good staff and a lot to choose from.
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DavidZ US
great selection. amazing service