Category: | Department Store |
Address: | 9616 Reisterstown Rd, Owings Mills, MD 21117, USA |
Phone: | +1 410-902-4435 |
Site: | homegoods.com |
Rating: | 3.9 |
Working: | 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 11AM–8PM |
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Anthony Standley
If I could give negative stars I would! I go to this HomeGoods location all of the time. This time I was in the store for almost two hours. As i began to checkout i saw a portrait on hold near the register. I asked the cashier how long is it on hold because i would like to purchase it. She stated shes not sure and its been there since the beginning of her shift which was over 3 hrs ago. I took the items i purchased to the car and returned to talk to the manager. I asked her how long is something held and she told me only while a person is in the store shopping. I told her that i think the customer left and that ive been in the store for 2.5 hrs. She assured me that the customer was still shopping. Granted that i really wanted this portrait I walked around the store and asked everyone if that was their item. I then sat near the registers hoping that I would get the chance to purchase it. Almost 25 min later a young woman walks in the store and directly to the register to buy the picture and the manager looks at me to say sorry shes buying it now. My issue is is store policy is that an item is only held when the person is in the store how was she able to leave and come back hrs later and purchase it. It was extremely not fair. I left immediately to avoid conflict! I may boycott Marshalls,HomeGoods,Tj Maxx, and ross.
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Sadaf Alam
I love Home Goods but had the worst experience at this store. After looking for the perfect floor mirror for my apartment for months, I found one at this store. Knowing how quickly items sell out, I purchased it and put it on a paid hold since I have a smaller car. I was able to find a friend with a bigger car who agreed to help. I came back for the mirror within a week but they had already put it back on the floor. Obviously it was gone by the time i got there. Not to mention I called and checked earlier to make sure that the mirror was still there. Whats the point of a hold?? When I got there the managers and staff acted oblivious to this and as if this happens all the time and I just needed to deal with it.
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Nesha P
It was my first time going into home goods and it was amazing so many different styles to decide from but I had hard time finding some square plates and I found this cute trashcan but it was all dented up.
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Kathy Skiados
First time there . . . . loved it! Found EXACTLY what I was looking for all over Baltimore and was about to give up when I remembered the HomeGoods store. Merchandise is beautiful, prices are great.
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Adina R
Great store for discounted kitchenware and interior decoration. The store is restocked frequently, so keep checking back if what you want isnt there.
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Denise Fisher
Im a frequent shopper and I am always welcomed by a friendly associate. The merchandise is restocked often and the store is clean and organized.
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ty ogunlesi
Its ok, not a great selection and prices are a little high, I saw some same items they sell for way less at the TJ Maxx next door.
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Decor Queen
Best place to shop for home decor/interior design, great prices , high quality items follow my IG @teeventdecor
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linda podolsky
Just made a phone inquiry and gentleman that was helping me could not have Bennett nicer.
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Kira Harris
Always pleasant staff here. Well stocked store.
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Pat Flowers
Customer service is mediocre
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Carol Mincey
I love this store