Category: | Craft Store |
Address: | 3333 Corridor Marketplace, Laurel, MD 20724, USA |
Phone: | +1 301-490-2170 |
Site: | hobbylobby.com |
Rating: | 4.3 |
Working: | 9AM–5:30PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM Closed |
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Annette Raup
So i went into the store. The person in front of me was allowed to hold up the line for 15-20 minutes while they went through every item in their basket. This wasnt the stores fault. They then let them divide their purchase into 6 different tranactions so they could use a coupon for each transaction which they allowed because she had three children. Then i come up after waiting forever and she said she wouldnt let me use the coupon cause i had been through the line earlier that day. Driving 45mins to go there for 2 items, a kind lady said she would act for me in the same manner as the child did for the previous customer. Manager got rude and nasty. I should have been the irate one after this experience. She said, ugh this will never happen again. And then huffed. I was like why didnt you tell that to the lady before us 20 minutes ago. She wouldnt answer. Avoid bonnie at all costs is my advice. ☺
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DJRocky Johnson
I drove at least 20 miles to buy a product from this store today, Nov. 24, Monday, which was confirmed on my email last Saturday, Nov. 22 at 1:19 a.m. (by the way, I saved the e-mail) that it was already in-stock. Unfortunately, the item (Red Shotgun Shell Knob) was still out-of-stock. According to the one in-charge, delivery is expected tomorrow, Nov. 25, Tuesday. Its quite disappointing! Oh by the way, I initially asked about availability of the item from a black saleslady but apparently she was not too eager to help as she just told me to go and look for it in the door knob section. Work of advice: Please be accurate in your emails and claims that a certain item is indeed in-stock to avoid waste of time of prospective customers.
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Samantha Robaina
Hobby Lobby is AWESOME! I went there to grab some things for a project to that is actually due tomorrow and they had everything in stock that I needed. What really made my experience great was when Asst. Manager Brian spoke and asked if I needed any help. He looked at the things I was getting ready to purchase and noticed that one of my items was damaged and gave me a percentage off for the item being damaged. I have never experienced customer service like that and was completely amazed at the help that was offered. I have definitely found my new arts and crafts store and highly recommend Hobby Lobby for almost anything! (particularly the one in Laurel and be sure to see Brian to make your experience extra special)
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jackie avalos
Bad experience we got there at 7:10pm and closing time is at 8pm. Entrance was blocked off with chairs. Went to see if they had the mirror I wanted, the lights are being turned off an on in the area I was in by employees then 2secs intercom turns on and its announced that in 10mins the store will close. By this time Im really annoyed so I just walked out and purchased a mirror from Walmart. (Plus it was the same mirror but cheaper) !!! Never will be going to this location again..
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Ste Ward
Great place to go for home decor. Wait for a sale and save 50% on everything. They typically have one at least once a month. They also have a coupon avaliable all the time for 40% off one item. Also a great place to get high quality cheap framing. I had a Doctor Who poster I wanted framed and every place in DC wanted at least $300. I went to Hobby Lobby and spent $120. Well worth the 30 min drive from DC. Also the staff is very friendly.
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Ellen Cooke
I went to the Hobby Lobby in Hagerstown Maryland getting ready for my granddaughters wedding wish I had started their first found so many things that I would have purchased earlier but I came out of the store with all the thing that could ever need. Going back again this this weekend.
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sheena ewing
I am giving an employee 5 stars. The store as a whole gets only 3. But Tammy Smith is the most knowledgeable, friendly and patient employee I have ever met ! Keep up the good work Ms.Tammy ! You are appreciated.
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Teresa Washington
Everyone that works here is focused on self. No one knows where anything is and didnt offer assistance. Rudeness is all we received trying to get supplies to fill a large order. Horrible
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Wanda Collins
Love it. Spent too much time in ther going up and down isles. They had exactly what I needed but it took me an hour to get this one thing because I was looking at so many other things.
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Kaitlyn Wildman
Selection is great and the service is so-so, but their hours are very inconvenient for people working full-time. I wish they were open until at least 9PM like most other stores.
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julia james
JOEY was awesome! Helped me with all my needs and was patient and professional the entire time! Joey exceeded my expectations and had phenomenal customer service skills!
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Jeannine Cook
There is always a great selection of items at Hobby Lobby. From home decorations to crafting, Hobby Lobby is the place to be. Its like Michaels but on steroids. Lol
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Melssa Fahey
Awful. Selection of products is definitely way below par. Total dive. Staff could care less that youre stuck in line for 30 minutes while they chat each other up.
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SHAWN PATTERSON
Not much on customer service at this one. Seems poorly organized for employees. Just get what you need on your own. Store is nice. Waited in line for 15 minutes...
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Kim Matthews
Love hobby lobby! It is my go-to place for all of my arts and crafts needs! Sometimes I go just to look around and get ideas when I dont really need anything!
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Cynthia Walker
Lots of things for crafting and other things. Everything you can imagine. Only thing, there is not enough staff to assist you find what you need.
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Rita Watson
Didnt like it. No sales people on the floor. Had to look for a salesperson. No isle signs, (example: art isle 1: wedding stuff isle 5).
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Mary Holbrook
Always enjoy roaming through Bobby Lobby. Never disappointed with their merchandise. Sometimes I wish I had a bigger home to decorate.
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Barb Sockwell
I love this place. Excellent customer service. They have everything you could want and at a great price. one of my favorite stores.
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Revilo vivar
Very reasonable prices and the staff is so friendly also when you download there app you can get a 40% discount almost every week
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Chanel sedeno
Good quality items at great prices. May be a bit more expensive than other stores...but the quality far exceeds competitors.
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samuel crawford
We no longer shop here. Sorry for this review but what is right is right and wrong is wrong! So, we no longer shop here.
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JLBzMadrina Philyaw
If what ur buying is not on sale website always has 40%off cpn....love the old style metal signs...great gifts for guys!
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Treva Kelley
Close to home and just love the store, I have also got my two sisters, and my aunt and my daughter hooked on the store,
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Nick Zanin
The site is good and they have good selection, but there seems to always be a huge live to pay, and few cashiers.
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M Bond
A cornucopia of all things my daughter needs for every project she takes on. Great place to blow time and money.
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Bella Wright
Went looking for additional yarn. Either sold out or no linger available. The colors were not identified.
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Uwe Arp
Sensational collection of items to decorate your house. Excellent selection of arts and crafts supplies.
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Anne Pollard
Perfect place for art lover.Have a huge collection of unique pieces. I am a life time customer. ★★★★★★