The UPS Store

Category:	Shipping and Mailing Service
Address:	8775 Centre Park Dr m, Columbia, MD 21045, USA
Phone:	+1 410-997-9565
Site:	theupsstorelocal.com
Rating:	3
Working:	8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 9AM–5PM Closed

Location

Photos 13

Reviews 17

John Stinemire

I was given a UPS shipper number by Ridgid Tools to use in order to ship a box back to them prepaid. Ridgid does this all the time and they are not a small company. An older fellow at this store, I guess he was the owner, would not use the number even AFTER I called Ridgid and their National Service Manager asked to talk with the guy. The UPS Store guy refused to speak to him! He claimed it was because I wasnt the shipper, but it was the shippers number and it was going back to the shippers address...at the shippers request! They didnt even look at it!! I had to drive to another UPS Store, and they had no problem doing what was requested. They were closed-minded, inconvenient, and they didnt understand what they could and could not do. They also couldnt be bothered to check into it. I will NOT go back!

Caroline Cusick

I needed a sizeable amount of very heavy, expensive, and fragile computer parts sent to my home in Ohio. I gave the two men working at the store everything, completely unwrapped, and pretty much told them to just take care of it for me. They were very helpful and friendly and more importantly, they did an AMAZING job packing everything up. I just got the packages and they were perfectly and meticulously wrapped. I was extremely impressed with how much care they took to wrap and package everything. Everything I gave them, big and small, was wrapped tight, coated in bubble wrap, and/or secured with packing peanuts. I couldnt be happier! Definitely worth the money for the convenience!

Suzanne Goodney Lea

Generally quick, friendly, helpful service. Competent and accommodating. I had had some bad experiences with the generally incompetent middle-aged women that worked in this place during the day in the past, but its under new ownership and the owner seems motivated to provide good service. Yes, their USPS postage is a bit higher, but it saves you the HORRIBLE experience of actually having to go and deal with the USPS! That said, Ive discovered that the prices for renting the mail boxes here are rather high; found another package store in the area thats quite a bit cheaper, so I think Ill be moving there in July.

Melissa Windley

Yesterday after having a pretty challenging day, I visited this UPS for the first time.My experience was AWESOME! The quickly handled my packaging needs and even entertained the idea to speak encouraging words to my son who was having a hard time adjusting to his new school. The young men behind the counter were professional and extremely helpful. I came in feeling overwhelmed and left feeling light and confident. Thanks you two, for going over and beyond the call of service! It takes a village! Another plus... it wasnt too crowded!

J T

I just moved here and need a mailbox until I move into my new house. I walked into the store at 6:59pm (doors were unlocked) and asked to rent a mailbox. They couldnt rent me one because they had already closed all their registers. Very poor management. Not sure what they thought they could accomplish with registers closed before they actually closed their doors. Id rather drive a half hour in the opposite direction of where Im staying before I ever step foot in this store again. Definitely do NOT recommend.

Mike McShea

After calling a day ahead of time to make sure the Notary Public would be there (i was told they would until 3p) i called before heading over to make sure they would not be on lunch break to find out they had left for the day. Never going to this store again. Maybe will stay away from UPS stores in general if they are this poorly run. Arent Saturday hours designed to make the ridiculous prices worth it because of the convenience?. No convenience here.

Ruth Taylor

I recently moved my POBox from the USPS to the UPS store on Centre Park Drive. I am thrilled by the level of customer service I receive now as compared to USPS. At the USPS everything seemed to be chore for staff, here they are always happy to help. They will accept packages and sign for certified mail on your behalf. They will then text you to let you know it has arrived! After 25 years as a USPS customer I can only say, What took me so long?!

A Private User

While I support UPS as a carrier as they are usually very reliable, I recommend avoiding this specific location on Centre Park Drive if at all possible. The staff is completely incompetent: teenage kids, grumpy middle-aged women that will quote you one price over the phone and then charge you more money when you actually arrive, etc. However, they do excel at making you feel like an idiot and completely frustrated.

Mark Wieske

This place ripped me off pretty badly. They offer USPS services but jack the price up very high. I asked the clerk, who turned out to be the owner, why it was so expensive, but he just shrugged his shoulders and smiled. A professional would explain why their prices were so high. Also, I would have used UPS instead, but their prices were almost double that of USPS. In addition, the lines there were very slow.

Tony Moore

Came in after work on NYE to a locked door at 4:35. Paper sign on the door said 12/31 Hours 9-430. Why are they closed at 430 on NYE when their regular hours are only until 7? Do they need 7 hours to get drunk before midnight? Ill never return to this place.

Aaron R.

Three packages in a row I have sent from here and three packages in a row have they incorrectly entered the address I want to send it to even after typing out the address and handing them a paper with the typed out address on it.

Tommie Battle Jr.

I used this store frequently and never had a problem. My packages always arrived at the distant end on or before the scheduled time. The staff is always courteous and they educate me on all my options.

Viviane Gentile

Great team, helped me out right before closing time with professionalism and good cheer. could not ask for a better experience.

A Private User

Very unfriendly, not-helpful staff, with one woman in particular being terrible. Drive the extra 5 minutes to somewhere else

SYLVIA BROWN

Have a box here with my Husband. They have been nothing but nice to us!

Micheal Petrulli

Nice convenient location, easy to get in and ship what I need to ship!

Brian Crosby

Show up at 830 store was not open