Category: | Hardware Store |
Address: | 601 Homestead St, Baltimore, MD 21218, USA |
Phone: | +1 443-627-8893 |
Site: | acehardware.com |
Rating: | 4.6 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 10AM–6PM |
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Lo Smith
Awesome little ACE store. Stopping in to exchange Sodastream canisters, pick up screws, and getting keys made is so much nicer here than other places. There is a shop cat who can usually be found lounging among the succulents or testing the doormats (give him a pat, he will purr in response!). The staff are rather helpful, but their customer service style is to have each staff member ask you if you need anything, so if you are someone who looks less knowledgeable, it can feel a little condescending, but once you get used to it, it is a comforting feeling. Also, grab a Leninade or other vintage soda at the till!
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Cameron Hudson
great store and great staff! on sunday evening, with less than an hour before they closed, my dad and I realized we needed a different drill bit if we were gonna successfully install this door in my apartment. we called the store and anthony picked up the phone immediately. i tentatively asked whether he had in stock one particular type of drill bit of one particular size, and he immediately said that he was sure he had it. when we got over there, we didnt even have to look around the store, because anthony had retrieved the exact drill bit we needed and was holding it at the counter. fantastic!
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Brad Gilman
I cannot say enough great things about this ace store and all of this groups store in the city. The staff are knowledgable, helpful, energetic and the most important thing, they help every single one of their customers. If you have any need that would be in their stores, GO THERE! plus each store has a cat ambassador which is amazing! Local feel in a national co-op. If you go to home depot or lowes, you are missing out and probably getting less for your money. Do your self a favor, go to these stores in the city.
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Katharyn Davies
This is a great hardware store! When originally opened, the staff was often ignorant and sometimes downright rude. Then something changed. Now, the staff is knowledgeable, polite, understanding, and very friendly. I am usually greeted as an old friend. Why drive miles to Home Depot when most items are available just around the corner? (The cat, Benjamin Moore, is another delightful member of this wonderful team).
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Murray Schwartz MEd IMSLEC
Something right going on here..! Manager Mark and staff pleasant, knowledgeable, positive, ,the plant and product areas vibrant, robust, great home ideas, and the mechanical CO2 soda machine.
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A Private User
It feels like our friendly, neighborhood hardware store. They greet you when you walk in and they will help carry items out to your car. I love that it is in the old Waverly post office.
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Michael Tilmon
Every time I go in the staff is attentive and friendly. Its pretty small for a hardware, but they always have what I need. Clean store, and I love the cat!
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A Private User
Everyone who works there has the right attitude toward customer service: Polite and very helpful, from the moment you walk in the door.
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Mark Zaki
The staff are consistently helpful and knowledgeable. They go out of their way to save you money and share their experience.
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Dudley Greer
Very well staffed with knowledgeable, eager to help people. Very well run local business.
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Jai Brooks
Friendliest staff, most helpful store of any sort that Ive been to in recent years.
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Nick Jewett
For how small it is, they have pretty much anything you could need. Also, cat.
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Eli Anders
Great neighborhood hardware store, with extremely helpful and friendly staff.
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Claire Morgans
We had great customer service here. Went for paint and a mouse trap
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Devin Sabin
Excellent customer service. Everyone was friendly and helpful
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A Private User
I have never experienced such a helpful staff, anywhere.
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A Private User
Exceptional customer service from the employees
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Sharonna Jones
Staff is polite and items are easy to find.
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Rachel D
Great store! Friendly/helpful employees!
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Xin Chan
Great store. Very friendly staff!
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Gherman Uritskiy
Well managed and stocked
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Obdul Ramos
such nice staff
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Elijah Baum
ILL SANDPAPER
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Anthony Armstrong
great store
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D Dennies
On fleek