Category: | Home Improvement Store |
Address: | 5101 Jonestown Rd, Harrisburg, PA 17112, USA |
Phone: | +1 717-651-9699 |
Site: | homedepot.com |
Rating: | 4 |
Working: | 6AM–9PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 8AM–8PM |
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Dale S
Bought a Poulan chainsaw less than a year ago. It quit working and neither the manufacturer or the extended warranty would cover it BUT Home Depot did. They replaced it with a new one and also covered my cost to find out its not covered. THANK YOU! I did find out through this process that the local service center you must go through for warranty said that saws should be brought to them for proper tuning prior to being used. The tech said the saws are not properly set up out of the box and can easily burn up due to a lean mix. Took my new saw and another older one to them and should be good to go now.
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Marlene Black
Stopped here to buy patio bistro furniture. Top notch service from Brandon at Customer Service in the way he handled the check out, setting up the rental of a truck to take our purchase home. $20.00 for 75 minutes...Truck clean and appears well maintained. Brandon called someone from garden to get furniture from shelves in store,put them on a flatbed cart and another Home Depot employee loaded truck,tied table and chairs down...Very pleased with EXCEPTIONAL Customer Service...Everyone worked together.
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Sonny Nguyen
Dont get the complimentary coffee, its old and gold. The person who did the paper work for us is unprofessional. Filing her nails and trimming while doing our credit check. Also, fyi you wont know how much they will finance once the hard hit credit check is done. You might not even get the project fund you are looking to get out of and getting the credit hit...for us, it took 60+ points on my fico credit score down. Overall the place got everything you need, that just my onetime bad experience.
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odiejlg
Flooring guy tells me Simpleset is ok for 12"x12" porcelain tiles, and also says a tile cutter is way slower than a tile saw. I should have done my own research, because after the job was done, I found that Simpleset is NOT thinset and it is NOT recommended for 12x12 tiles. The tile snapper was just as fast or even faster than a saw. Do your own research, and dont bother asking the employees for any help here.
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A Private User
I have officially given up on Home Depot after my experience with a rude and disrespectful employee today in the flooring department. I never remember names but I remember her name and will use it when I contact the store manager.
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Annie Duncan
Plenty of parking, easy to get into and out of the lot. Some employees are friendly and helpful, while others....not so much. Great product selection. Order online, pick up in store service could use some work.
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Lauren Collalto
I had a great experience when I came here to purchase moving boxes. An associate gave me great advice about which boxes to buy and helped me load them in my car too. Id return in a heartbeat.
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Lauren L
Did not have the brand we were looking for (Craftsman) but had an alternative (Husky) with the same lifetime warranty we were searching for and received help from a sales associate.
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lil jay
Big stop staff was every helpful. Went in late as they where closing got a lot of advice and made sure I had every tool on my list
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Veron premchand
Best customer service Ive had from any retailer i shopped. Gary,Tim,monty and joe exceeded my expectations. Keep it up guys!!!
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Zaida rosado
Finding someone to help you is impossible not like Lowes they have a help needed on aisle button witch is great.
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Andrew Bomgardner
Can always find what your looking for and somebody there to help u and tell u how to repair what u need fixed
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Bryce Lowrey
4 Stars because its just a regular Home Depot with nothing special. Helpful staff and great selection.
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Bill Shreve
Gentleman spent over an hour to figure out my plumbing problems for me. Very helpful and friendly.
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Pat Smith
Visited store on a Sunday. Friendly welcome. Man in pipe cutting area was very patient and helpful.
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Cathy Drabenstadt
So very generous to help the West Virginia Flood victims by donating 10 storage totes. God bless!
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Vladimir Kellachow
Very helpful staff along with amazing contributions to the community make this store fantastic!
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Rob Stumpf
When you can find an employee, they are always helpful. Store is great with price matching.
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Kurt Baughman
They took good care of us when our fridge quit working even though it was 11 months later.
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Elyse Oiralinde
Decent for grabbing items, but I wouldnt go here if I had questions about doing a project.
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Rick Nissly
Staff is always asking if they can help you. I believe this is due to good management.
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A Private User
horrible customer service at this specific location, on numerous occasions.
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Bob Hammaker
Wow! Best check out experience of my life!!! Carman was excellent
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Jamie Tyndall
Friendly, clean and well organized. Couldnt ask for much more.
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Rachel H Mains
Nice store, good sales. Some selection was good, some ok.
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Thomas Weber
Better than most HD experiences. Helpful and friendly
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Adam Benfer
Has nearly everything. Sometimes hard to find help.
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Mohamed subhi
Pluming department here is the best
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Karen Howard
It was nice Thanks
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Jeffrey Mohn
Good selection
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Andy Chen
Great place