Category: | Car Dealer |
Address: | 4401 North Point Blvd, Baltimore, MD 21219, USA |
Phone: | +1 410-388-0282 |
Site: | thriftycarsales.com |
Rating: | 4 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–6PM Closed |
MI
mitsi4mee07
I got a lexus and Ashley and Rod were awesome. When I went to test drive the car the rear driver side tire was flat so they put air in it. Then when purchasin the car the low tire light came on again they wrote it in my paperwork that if I had issues with it they would fix it. Well I went back numerous time they kept saying they couldnt find it. They put more air in tired then they should of. The last time I took it back they came out and asked where the lock was to get off the tire I told they it was in the car and they said they couldnt find it .. Here they broke 2 of my wheels off never telling me also put the STILL BAD TIRE ON THE FRONT DRIVER SIDE AND ITS STILL WRONG LOW TIRE PRESSURE AGAIN. MIND YOU THE LOCK WAS IN THE GLOVEBOX THE WHOLE TIME. THE GARAGE AREA PEOPLE DONT WANT TO FIX IT RIGHT THEY WANT TO MASK IT AND HAVE YOU PAY FOR THEIR MISTAKES. OF COURSE THEY WILL SAY I DID IT FOR FREE. YEAH THEY DID "FIX IT " THEIR WAY OF NOT FIXING IT. NOW FOR MY FREE FIXING I HAVE TO WHEELS THAT WERE BROKEN OFF AND THE BAD TIRE IS STILL NOT FIXED. THANK YOU GARAGE FOR MAKING MY CAR A LOT MORE EXPENSIVE FOR REPAIRS. I WILL NEVER BUY ANOTHER CAR FROM THEM. THANK YOU FOR THE FLAT TIRE .
KA
Kaina Veillard
The general manager is EXTREMELY shady when selling a car he already has an "attachment" to. We came from NJ to pick up a car weve been communicating about for over 2 weeks and when we got there, the entire time he acted as if he didnt want to sell it to us. Every excuse he made, he could have told us over the phone instead of letting us drive 3 1/2 hours, stall us until close, & have us drive 3 1/2 hours back with no car. And Instead of owning up to it, he actually blamed the salesman! I literally had to ask him how often he sells cars to out of state customers! Terrible experience and very uncomfortable customer service. The only positive part of the experience was the salesman Rashaad, each time his manager presented him with another "excuse" he tried his best to get us on the road with the car.
NI
Nick Cline
Where to begin with this great dealership. I went in there after my Toyota RAV4 had given up and was in need of a new vehicle. After looking at a wide variety of vehicles, I landed on the 2011 Ford Taurus and loved it. Got approved that night, came in the next morning, got the keys, and was out the door! Everyone was very thoughtful and knowledgeable and they were able to direct me to the perfect car. I was also surprised to see that they had an automotive styling and repair center there as well! They gave me a good price on tinting my car and with their drive gmp program I get free oil changes. Will definitely be recommending them to friends and family.
DE
dennis k
worst experience ever...I was lied to several times.I cought the service department in lies.when I expressed how I felt to the owner he was ignert.and pretty much said owell..I am extremely dissapointed and I wouldnt recommend anybody getting their service done there.not to mention when I got my vehicle back it still had the same problem it went in with..they didnt show any concern conaidering I jus spent $2500 they was jus happy they got paid.smh and to top it off their top mechanic told me I should take my vehicle to Ford to have it looked at! I just paid you $2500 and your telling me take it to another place.
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Siminiece Cook
Today after a year an a half I been coming here to get my free oil change as my contract states i can for two years ..And today they tell me I have to pay because my car only suppose to get synthetic oil ..Then explain what oil have they been putting in my car for a year and a half for free an why is it my fault that they was wrong ..There manager told them to tell me I cant get my free oil change which is in my contract if I dont pay ..They hand me my keys an refused me service .GREAT CUSTOMER SERVICE GUYS!
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Shannon Powell
Ayanna and Paul were extremely my life savers for the day, they helped me to the best of their abilities to see to that I left out of the dealership with a vehicle after my call stalled in the middle of no where. I thank them both for their hospitality and their professionalism during this process, I am extremely happy and will highly recommend them to everyone in the near future. THANK YOU GMP YOURE THE BEST!!!!!!!!!!!!!!!!!
LE
Lena Willis
I got a car from these guys with 1,4446 at the time of purchase she tolde it was 44k smh and when I first got the car the next day I called saying it had a over heating problem and the are trying to charge me to fix it and charge to find out what the problem is never again will I go there or reference anyone there not even my worse enemy I will be contacting the better business beru as ASAP
BE
BellaDreamer Kelz
I loved this place! My purchase was so easy, fast, and accurate! Rashaad was so knowledgeable and friendly. He really worked wonders to get me approved and walk out the same day with a car. I didnt think I would be approved ,and He got me not only approved but a 2014 model! I love my new Toyota Yaris and Thrifty Car Sales of Baltimore!!! Highly Recommend!!!!
CA
Candy Jones
I was only going to look at some cars at Thrifty Auto Sales. When salesperson RaShaad came out to assist me and my fiance he was SUPERB in his customer service and he worked with me until I got the car and payments that I wanted. It was a GREAT PLEASURE coming here and I recommend everyone to visit Thrifty you wont be dissapointed
AM
Amy Locklear
I came in on Saturday to do some window shopping never thinking I would leave with a car. Thank you so much Rick for helping me out! And I also have to thank my mom for helping me also. It was a GREAT experience and I would highly recommend them!!!!!
TI
tinkerbell 564
I got my car from there my credit is terrible this is the first place I went to and I actually got approved I used my old car and my down payment. My sales guy name is rashaad he was really nice and helpfulhelpfulhelrecdefiniterecommend an
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Whitney Greenwood
joe and paul were very help. i came in to see a 2012 chevy malibu and walked out with a 2013 ford focus, which was way better than the malibu. they really worked with me to make sure i got something that i liked. Great customer service.
GE
Gene Copeland
this has been the best car buying experience ive ever had. great cooperation from management and sales rep. sales rep was very helpful and concerning. I would recommend this location to all those I know.
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dawn sexton
Excellent service. Very helpful. Ashley was awesome. Found us a great car. We were very happy with the whole experience. Thanks a million!!!!
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Nikisha Massey
Thrifty gave me the best service and helped me out of a bad situation I would recommend this dealership to everyone ask for Rashaad
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Aleasha Garbarino
We enjoyed coming back for another car! My husband bought his truck here, so we came back!! Great customer service!