Adams Auto Company

Category:	Used Car Dealer
Address:	2203 Belair Rd, Fallston, MD 21047, USA
Phone:	+1 410-877-8700
Site:	adamsautocompany.com
Rating:	4.2
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–5PM Closed

Location

Photos 9

Reviews 19

The Legend 27

My wife and I purchased a 2012 Suzuki Kizashi SE AWD from Adams Suzuki in July. I have worked as a Master Automobile Technician for the last and this purchase was for my wife and she was treated like a Queen. Our Sales Associate Bryan Christy was a true gentleman to her and spent at least 2 hours going over all the features of the car, in fact he did such a good job I have not had to explain how anything works to her. Top notch treatment through the entire process. Also have to give their Finance Manager Jim Waters kudos as well, he shopped around different banks until he found the terms, interest rate and conditons that were the best for us. We left more than happy with our payment terms, other Dealerships couldnt even come close. Being in the Automobile Industry myself I can say that Adams Suzuki is first class. They will receive all my future business and I will be recommending them to all my family and friends!!!!!

craven moorehead

Theyes sold me a Kia Rondo thats was so unsafe mys wife almost got in an accident. They would nt do nothing to fix the car right. Theys tried to put us in another very unsafe vechicle and i s think they was trying to takes advantages of us because wes from the city, Theys all seem nice whens you first gos there to gets a car or to try to get it fixed. But Monty Wells is such a liar, he lies about everthing, he is very dishonest and NEVER returns calls or is evr in the office whens I try to get mys car fixed right.Is would not do business with these people esp the big fat guy in the back, hes so mean and intimidating, Ies really dont feel comfortable in this place ever. Very Very Bad People!

Vincent Del Pizzo

Jim Slaughter was easy to deal with, purchased a used vehicle here. A day after we purchased the vehicle, we noticed an issue with the brakes. We called Jim and he assured us that Adams would take care of it, and set aside a loaner vehicle for us to borrow while our vehicle was being repaired. The owner of the dealership, Ron Adams, is also easy to deal with, and assured us that the brake issue would be taken care of. Id recommend the entire Adams family of dealerships (Jeep, Chevrolet, and pre-owned) to anyone in the market for a new or used vehicle in the future!

Tiffany Stancil -DHS- Baltimore City

Dear Adams Auto Company, You guys have been so awesome from the time I purchased my vehicle and throughout various service tickets. Mr. Chuck and Mr. Jim Waters are amazing. I truly appreciate their patience and expertise. Mr. Chuck is so helpful and kind and good at his job. I adore the entire team because they work hard and are very patient especially with me being anxious most of the times. (LOL) All of the staff at Adams are very pleasant and easygoing. Keep up the good work Adams. I really appreciate your time, expertise and care. Thanks

Bailey J

Bought a new Chrysler Town and Country for 21k. Was told I would get floor mats, after the purchase I was told "it wasnt part of the deal" (less then 30 days after I purchased it). DVD system didnt have headphones either which is supposed to be standard, "not part of the deal either" apparently. These things seem relatively small given the fact your buying a new vehicle. If you buy from Adams in Bel Air make sure you go over every detail with a fine tooth comb.

A Private User

Horrible service, misdiagnosed my vehicle 3 TIMES. Both Service Manager (Robert Reynolds) and vehicle adviser (Tracey Lynch) misled me and were intensely rude when I prompted them to take responsibility for my safety in my own vehicle on the road AND inconveniencing my money/time many times. HORRIBLE. DO NOT GO HERE.

Jim Karrenbauer

Great dealership! Brought my old XL-7 there for service and was blown away by the quality of service and their professionalism. I liked it so much, I purchased a new Grand Vitara last year, Chuck and his service team treat their customers like rock stars. Glad I found them, look no further. Great place... THANKS!

Anthony Williams

Ive been looking for a auto shop that could give my car good service and not keep me in their grips all the day long. Ive found a place with a great attitude, comfortable,and Ill recommend it to all my friends. Ive takened my foreign car there and american truck. Great job thanks Adams Suzuki

Connor Good

Talked to the GENERAL MANAGER about a 2015 Jeep Cherokee and he was incredibly disrespectful. In the middle of bartering, after I went up in my price by $200 and didnt match the ONE price he threw out, he said "well good luck to you" and hung up on me. Good job bud you lost a sale over $400.

frank king

Here to install third waterpump in a 2009 suzuki sx4 sport with 41,300 miles and to resolve passenger air bag recall notice.. was hoping to get a complimentary oil change for my efforts and waiting and since its in the air, but it doesnt look like that will happen.... SHAME...

Don W

Friendly, knowledgeable, pressure free environment. I worked with Eric and Jim and had a great experience. This dealer couldnt be any further from the shady "used car dealer stereotype." I would recommend their business to anyone I know looking for a vehicle.

Heather Theisen

Jim Waters and Jim Slaughter were both amazing to work with. Everything was processed quickly without feeling rushed! I will definitely recommend friends and family!

Angela Single

Agreeing with another reviewer regarding Chuck and the Service staff; they are amazing and take fantastic care of their customers.

A Private User

Sales staff was very friendly. . Adams Suzuki was a great experience from start to finish.

shay molcho

Awsome service and great team. Thank you for all your help.

TM 26

Top notch service & fair and competitive pricing

Tyler C

Good people, wide selection and good prices.

edward thomas

Good people working there