Verizon

Category:	Cell Phone Store
Address:	27350 Circle W Dr #130, Denham Springs, LA 70726, USA
Phone:	+1 225-665-3558
Site:	verizonwireless.com
Rating:	3.6
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 11AM–6PM

Location

Photos 100

Reviews 9

Blake Jones

As a premier member of 28 years with AT&T, I decided I wasnt receiving the coverage in Watson, LA and was being tethered by 22Mbps unlimited plan. Well I was able to sign up for an Verizon business account and a personal account transferring all lines to each plan with 40GB shared data but only needing SIM card activation due to all our devices being new iPhones. I must say, that I have never in my 26 years experienced terrible customer service with not even the store manager could help to retrieve my legally signed documents to get my service started. Ive spent 2days and being lied by store manager that my account was locked for 48hours and even with my social and FED EIN my account couldnt be found. This store does not know or understand the American Golden Standards of Ritz-Carlton; let alone Disneys pedigree customer service deliver. Anyone in the Denham/Watson/Baton Rouge hour should not waste their time at this store. I still do not have my active data plans and nh contract was signed on January 05, 2017. The entire staff can increase store profit if they would deliver exceptional guest service. Good Luck! Blake Jones CEO, Founder Iconic LifeStyles Worldwide Services LLC

Alex Paul Kerr

Horrible, BRENT IS a LIAR and has no idea about the products he sales. Purchased an I phone and life proof case from him Christmas for my daughter. 4 months later the screen is separating from the phone case, with the life proof case and the insurance it was supposed to be replaced if anything happened,, brought the phone to the store and saw the same guy BRENT, he looks at the phone had no idea what was wrong, showed the phone to the manager, after that he comes back and said with out a doubt its from damage, from dropping the phone..I said its not from dropping, the phone had never come out of the case. I said I thought you told me it was replaced and the life proof case covered it, he then said well it cant protect everything.... tried to make me go through the insurance and pay 150 dollars, and told me if I tried to go through a claim to get a free phone they would see it was damaged and i would have to pay 300+.. and there was nothing they could do... long story short, went to Apple, it was from a swollen battery, nothing to do with damage, replaced the phone for free...So Brent, and his manager have no clue what their talking about....

David Joseph

Visited while out shopping one day, the best thing about the store is the store itself.. It is truly state of the art BUT I thought that the workers were sort of snobby & offered a cold reception.. I visited this particular store twice just to make sure it wasnt me & got the same cold reception both times from the workers, as if Im not the person responsible for them having a job, THE CUSTOMER.. The one on Walker Road about a 1/4 mi from the Walmart is not as frilly-frill but the customer service is ON POINT A+++.. The employees are VERY knowledgeable, they make you feel welcomed & will do whatever it takes to ensure you have a good experience. The store is about 4 miles from my home but its well worth it for the experience of being treated like a Valued Customer. 19yr+ Customer w/Verizon!!

Bridgette Gilbert

Worst customer service ever! When you get aggravated the store manager is a coward and wont even come over and acknowledge the situation. The employees are all huddled up in the corner acting like petty jr high girls. It is just the worst!

Just Phil

Great people, Knowledge staff

Brandon Hogg

Friendly staff very helpful

Chantal D

Great customer service!

Pam Montgomery

Great customer service!

cindy fowler

Great customer service!