Category: | Cell Phone Store |
Address: | 2310 Iowa Ave #7, Vicksburg, MS 39180, USA |
Phone: | +1 601-619-9693 |
Site: | cellularsales.com |
Rating: | 4.8 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 12–6PM |
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P. E. Hull
I was sold on the idea of switching to Verizon from ATT based on Verizons offer to install their wi-fi system, but the one they signed me up for wasnt up to the job, so they took it back and scheduled me for installation of their more powerful unit. THEY STOOD ME UP 3 TIMES. No show, while I cooled my heels waiting for their installer to show up. Each time they rescheduled me, they sent me to the back of the line. AFTER 7 OR 8 WEEKS WITH NO TV AND NO COMPUTER, THEY FINALLY ADMITTED THEY NO LONGER CARRIED THE TYPE WI-FI SYSTEM REQUIRED for my needs. Also, I went there with the stated purpose of getting the latest iPhone, but they talked me into a different brand which I hated. Since it was within the allowable return time they reluctantly allowed the exchange, but claimed some of what I had paid wasnt refundable. I could forfeit this amount or walk away in which case they claimed I would owe the full amount of the 2 year contract. They ultimately rescinded more of this charge after I went the excruciating route of demanding to speak to a supervisor to whom I gave the name of my lawyer. I couldnt believe there was actually a company worse to deal with than ATT. How wrong I was! BUYER BEWARE!
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Cedric Slaughter
I was greeted by the sales teams immediately upon entry of the store. They provided me with excellent customer service. My sales representative John went above and beyond to clear up a problem with my iPhone 6 Plus. I will definitely be returning to this store in the future. John and Kristen are the best!!!
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Donna Bodron
Justin was very polite, courteous and patient. My phone had died and he went through a lot of trouble to retrieve my contacts, pictures and text messages. He also asked me several questions that ended up getting me some discounts off my plan. I wish there were more customer service people like him!!
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Jodi Thornton
Walking in I w a s instantly greeted by Kristen Smith. She helped me with everything. Explained everything until I could understand it. She was amazing. Everyone is nice and very helpful. They make sure you do not leave with an unanswered question. I will refer everyone I know to this store.
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charlie willis
The people at Verizon Wireless are very helpful with any questions & problems you may have. They will go out of there way to help u solve them. They will treat you like family. I really enjoy going in there. The atmosphere is great !!!
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JulieRose Rouse
Blake was upbeat, knowledgeable, helpful, efficient and made sure I was treated with respectful and quality service. He went out of his way to make sure my account was reviewed and my new phone met our needs. His attitude is top notch!
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Heather Clark
Kristen Smith was very helpful in setting up my daughters new IPhone. She made sure I understood everything about my new phone. Thank you for having wonderful and knowledgeable employees......and thank you Kristen Smith
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Adam Finley
Stopped in here for blue tooth device. Great customer service and didnt try to oversell me on anything. Great people and as I was from out of town was very impressed with their services.
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Daisha Batiste
David Pinkston at this place delivered excellent customer service. He was able to inform me of every deal available and he saved me so much money! I would recommend him every time!
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Angie Ortega
They offer you reward cards for phone purchases but somehow the form was deemed incomplete and I never received the card. Basically they are false advertising to gain customers.
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Makyla Edwards
Mr. Adams provided more than fantastic service and showed so much care towards us. Great experience and will be handling business with Vicksburgs Verizon from here on out.
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Judson Magloire
It was a great experience at the vicksburg Version store!! shout out to my sales Rep Asinia Adams for his assistants on getting my new phone, he was awesome!!!
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malinda jones
I love coming this store. The young lady who helps me manage my account is always so nice and knowledgeable. Where is the 10 star button :)
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Sam McCain
Easily the best, most helpful Verizon store I have ever visited. Before you buy a phone or sign a contract, talk to these people first.
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Monica White
I had a Wonderful Experience with Justin & Blake they are amazing knowledgable, & would so recommend to everyone come here to Verizon
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Reanna Rambo
Love coming in to pay my bill. Very friendly and well work manner environment. All the associates are very helpful and never rude.
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Rachel Arp
Great service. Very kind. Got exactly what I need for a low price. Will go out of there way to help you with anything you need.
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Fred Allen
We have been with Verizon for years and we always receive great service. Blake and Kristin are amazing and they did a great job
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Corey Winton
Charles Smith did a great job setting up my new phone. I appreciated that he was just as excited as I was to get my NEXUS!
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Nicholas Pallitto
Charlene and Harmon were absolutely great! Helped me with everything I needed and walked out a very happy customer!
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Kati Atkins
Blake cupstid is the best associate there! Very helpful and will not give up until customer is satisfied!
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Kiera Parson
Asinia had great customer service and knew what he was talking about. I would recommend him to anyone.
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Tyler Wines
Had a great experience. Asinia, Blake, and Justin really hooked me up. Great service...
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Ramonnesha Edwards
Service was very fast and of high quality. All questions were answered thoroughly.
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Sandra Peeples
Very experienced and knowledgeable. Polite and available to answer my questions.
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Charles Elmore
Very professional,great attitude,need more like this gentleman I give him,a 5star
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Leanne Cortezie
Love the one on one costumer service, friendly people. Thanks team Verizon!!
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Dorothy Webb
Blake was very patient with my senior citizen mom,! Great customer service
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Neal Cruthirds
Great service every time I come in. I love Verizon wireless!!!!
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john slaughter
It is always a great experience coming to this store.
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Donald Smith
Great service. Highly recommended. Best in town
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Cub Scouts
Great Service. Very knowledgable and helpful.
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michael ford
Nice people to talk to ask all your question.
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Verbon Ryals
Good people, very happy with the services.
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Kelvin Mcgrew
Excellent customer service very quick
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Laura Schmitz
Great help and service from Double A!
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Charletta Hall
Love it good customer service
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Barbara Selby
Customer service is great!
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David Wolf
Great customer service.
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Shanygne Montgomery
Great service
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Jessica Allen
Love da place
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Charles Hahn
good service