Gene Lewis Ford Inc.

Reviews 15

LU

Lucas Eastburn

This review is towards the body shop. My car was in their shop for a month (literally) and I recieved 0 updates on how the car was going and what the estimated date of completion would be. The gentleman in the body shop who I spoke too often had very little patience and he acted like I was wasting his time. I went back THREE times because I had a turn signal light out, my alignment wasnt right, and other things. I kept recieving excuses on top of excuses. I would like to help anyone by saving them to agony of taking their car to this awful place. I finally took my car out somewhere else after a month and the owner stepped in and wanted me to keep it there but it was too late for that. DONT take your car here. They dont know what they are doing and they go on their own schedule and dont inform the customer. I would rather take my car to a red lobster to have it worked on rather than to this place. (The only reason they get 2 stars is because the owner was a nice guy who wanted to help but it was too late)

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Patrick Shock

Was looking to purchase an Escape and had heard Gene Lewis Ford had been in business for 100 years, and was amazed that its true. Still run by the Lewis family, 3 brothers, who are completely involved in the day to day business. Great customer service at time of sale, and going forward for all routine services. Very happy with my purchase, and the relationship I have with Gene Lewis Ford. Thanks.

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JA

james barker

Well it is a Ford dealer. Everything is 100$ it seems they tend to be friendly, see the Lady in Service not the Guy, unless you know him, then he is cool with you. The lady will go the extra mile for you I wish I remembered her name. I am glad they warned me my lug nuts were bad before removing them and not being able to put them back on. But...a set costs 132$ .....waiting for another payday.

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SH

Sharron Englert

We had hail damage and debri damage from storm they guoted. Almost $6,200. Are agent went down there and went.over the car with them well it ended up. We had to make. Three trips down there and it still wasnt fixed.properly. it took them from June 24 till. July 19 and they got more money for damage that wasnt there when we dropped it off I wouldnt. Reccomend them to anyone

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JO

Josh Kunze

I had a belt tensioner pulley explode on the highway just before the Lebanon exit. I pulled in and the guys in service literally started on immediately. I was dreading being stranded all day to wait on it or have to find a ride home. They had the parts in stock and had me back on the road within about an hour and a half. I certainly appreciate the service I recieved

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CH

Chris Hubbard

This review is pointed towards the service department. I brought my car in because it was having problems starting up. They did diagnostics test and said everything was alright. I went to pick my car up the next day and my car didnt start up. All they did was jump my car and said they didnt know what was causing it. So I paid $45 for a 10 second jump.

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SU

Susan Woods

We have bought and leased several cars from Gene Lewis Ford. The service has been great. The Lewis brothers and their team are very helpful. They are very knowledgeable and will work to find the right car - new or used. I have sent several of my friends to buy cars there.

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TO

Tobey Pfleger

We had engine problems while moving my daughters back to college. Luckily it happened at the Lebanon exit and we ended up towed to Gene Lewis Ford. Everyone was super nice and had us back on the road in a couple of hours....and at a reasonable price!! Thank you!!!

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RA

Randy Smith

Great service and people who will be there for you after the sale. It is a family owned dealership and the way they take care of their customers is what sets them apart. They have a service department and collision center that work on all makes and models.

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NI

Nick Spalding

The easiest and smoothest buying process Ive ever been through! Everyone is laid back and easy to get along with. Will be happy to buy again from them.

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JO

john tuttle

I always get great service here whether its buying a car, service department, or body repair. Would recommend to anyone

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R Grant Brickley

Very friendly staff, no pressure while looking at the cars. I will definitely go there the next time Im car shopping.

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HE

Helen Pell

Our family has never been able to do business with them. I dont know how they dtay in business.

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JO

Joe Large

Home of the go getters service price and sincere caring. Lewis Brothers bring it every day

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CA

Carol Sellers

Great service

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