Category: | Used Car Dealer |
Address: | 9054 Crawfordsville Rd, Indianapolis, IN 46234, USA |
Phone: | +1 317-590-8080 |
Site: | bestautollc.com |
Rating: | 3.7 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–5PM Closed |
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Alex Stebing
If I could leave lower than 1 Star then I would. I knowingly bought an older used car from this dealership with the mindset that there may be some small things that would be wrong with it. I barely drive my car, so I only needed something that would be cost effective and run well. Within a week of buying the car, it started having electrical issues. The battery would drain for no apparent reason. Then when you tried jumping it the security alarm would go off until you disengaged the battery. The alternator had been replaced by the dealership just before I bought the vehicle. I believe that was because the car was having the same issues I started having a week after purchase prior to me buying it. After spending a couple months trying to get the car fixed by the dealership, the eventual solution was to just remove the circuit breaker that had the security alarm on it. After that it started to run okay, although the radio and inside lights of the car were also housed on the same breaker so they were not able to be used. Now, a year later, the car is having a bunch of electrical issues again. I believe this dealership knowingly sold me this car with the issues that Ive mentioned and never disclosed them to me. I would not trust anything they say or consider buying any vehicle they have on the lot. RESPONSE TO OWNER REVIEW Id like to edit my review in response to the Owners Response, specifically because there are very blatant lies in the response. First lie, I was not referred to this dealership by one of their good customers. I found the car I wanted online and because I am from Cincinnati, I asked a friend to go check the vehicle out for me. He happened to have gone to high school with one of the ladies son that worked there and he knew of the owner. Second lie, I did purchase a warranty on the vehicle, but as noted in the original review, the vehicle stopped working within a week of purchase. The warranty was not effective until after 90 days of purchase. Third lie, the dealership did not provide me with a loaner vehicle. The friend, who originally test drove the vehicle for me, volunteered to let me use his car to drive back to Cincinnati while they tried to fix the vehicle. Fourth lie, my friend is not and was not embarrassed by my behavior. If he was then he would not have been so helpful throughout the process of trying to get the car fixed.
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Bill Thomas
My wife and I were looking for a used vehicle. We wanted something reasonably priced price but something that wasnt going to break the bank! We found a beautiful Mercedes in our price range and purchased it!! The staff was friendly and very helpful!! 3 years later my wife was in a serious car accident!!! I returned to Beat Auto and Jim Blier went out of his way to find a high quality Lexus! We had my wife in a beautiful Lexus in less than 3 days!! Super service from Best Auto!! Approximately 8 months later I needed a vehicle, THEY were able to have me in a great truck in 4 days!!! This a quality group that will go out of their way to accommodate you! Jim, Jamie and Jenna will work for you!!! Thank you all for everything youve done for my family!!!!!
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Andy Adyy
This place is a joke. Not only are there dealer notes complete blatant less, their vehicles are substantially over priced. In their dealer notes for their 00 a6 4.2, they claim it has tinted windows, which it does not, and also had good tires; yet it sits on a flat. They say its safe and reliable, yet at over 100k miles, its yet to have the 4.2L timing chain service. I set up a scheduled a test drive with their associate, which I was going to miss, I called to let them know I want going to make it and their rep had left without even letting me know he wasnt going to be there! buyers beware! youve been warned!
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Michelle Griffin
My son bought a car four months ago and has only been able to drive it maybe two weeks. The car has been towed to the dealership for repairs four times and every time he gets it back the same issue is not resolved. He has not been able to get a listing of charges for the repairs and has basically been given the run around the four months he has had the car. Will not recommend to anyone.
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Joe Leighty
I dont write many reviews but when I do it is because it is a rare individual or organization extremely worthy. Maurice and his team is top notch. Very honest and transparent. Excellent pricing, straight forward with no silly fees. A tough find in the car business. Highly recommend and will drive 2 1/2 hours again in the future to do business with Maurice.
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Miranda Fuchs
Incredible service. We found our dream car here, and felt like we were getting a good deal. When we arrived they were so friendly and we felt so comfortable. We felt trusted and like we could trust them the whole time. We truly felt blessed by the whole experience. We highly recommend BEST AUTO!!
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Jennifer Mckinley
The owner here is just an A1 Great guy!! Highly recommend buying from them. I got my dream jeep here!. Warranties 5 years!! Excellent service and support!
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Abigail Green
Great customer service and very accommodating! Put up with all my questions and concerns with a very helpful attitude.
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R T
Highly recommend Jim with Best Auto! We went in for a car and left with new friends.. very honest and trustworthy!
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Paulino Alanco
Met the owner in person to do bussines. Very nice guy and honest. I d recommend everyone to do bussines here
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Wendy Sweeney
Family owned and operated. They will get what you want and stay in your budget!
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Robert Malec
Quick