Woodstock Harley-Davidson

Reviews 3

TR

Tracy Kirkpatrick

I live in Atlanta, GA, am relatively new to street bikes, and a fairly new Harley owner. I had an 883 Super Low that I learned on, but really wanted something a bit bigger and more comfortable for longer rides. After going to three different dealerships here in the Atlanta area, and not getting what we thought was a fair price for my trade in, my boyfriend who absolutely swears by the Woodstock dealership and salesman Gene Lambert, got on the phone and called Gene to see what they had in stock. When I got on the phone with Gene, he asked a few questions and told me he would look at a few they had in stock, as he had something in mind. When he called back he said: “Tracy, I think I have the PERFECT bike for you, and at the price-point you wanted to be.” Boy was he right! My jaw dropped when I saw the pictured Gene emailed me of the gorgeous 2008 Heritage Softail Peace Officers Edition. This bike was LOADED with goodies and chrome and looked as if it was brand new. I appreciated the time Gene took with me answering my questions and addressing my concerns about purchasing a bike sight unseen. Gene then turned me over to finance manager Nick Ludford, who was instrumental in making the financing extremely easy for me to complete and secure, sending all necessary forms via FedEx so I could complete and return them prior to my arrival at the dealership. After driving up from Georgia with my trade-in secured on the trailer, I was thrilled when I FINALLY arrived at the Woodstock store to be able to meet the wonderful staff that worked to make this happen and getting to lay eyes on my new bike! Gene escorted me to the outbuilding it had been moved to (taking it off the sales floor until I could bring it back home) and took the time to explain in detail the differences between my trade in and this beautiful machine. He made sure the fit was good and I was satisfied with the bike he had picked out for me. The store allowed me to store my car and trailer on their property while my boyfriend and I attended to family. On Monday morning, we returned to the dealership where I finalized everything and, after ringing the bell, I became the newest member of the Woodstock Harley family! John from service loaded and secured the bike on the trailer for my return trip (after Gene went over the operations of the Softail once again) leaving me feeling confident. I am extremely happy with my purchase, and no matter where I am living, I will definitely return to my Woodstock family to purchase another Harley. I have never been treated this well and can see why my boyfriend swears by WHD! Thanks again for such great customer service and making this Georgia girl happy with her new bike!!

GA

Gary Morris

After 35 years without a bike, I recently purchased a vintage Kawasaki, just like I had back then. Before I even had a chance to ride it, I was driving through Woodstock one day, and had some time to spare, so I stopped in to see if I could learn what the "Harley" hype was all about. Not at all interested in another bike, but just wanting to see what this culture was all about. There was never a question that the Kaw wasnt the right purchase, as it brings back many memories, of days gone by. I was quite impressed to see the selection of bikes in the showroom. As soon as I walked in, looked to the left, and to the right, and 3 bikes down was a Sportster Nightster, like no Harley I had ever seen before. The dealer customized machine held to the "cafe racer" styling of the 40 year old Kawasaki that I just bought. I didnt get any farther. I was approached by Gene Lambert, who rather than being a "salesman," seemed to be more of a friend & consultant. I asked about the "Harley" addiction, and he explained the following of this brand, & diversity of owners, from all walks of life, and how the bikes give them all something in common. As I expressed some interest in the Nightster, Gene made the comment that "the bikes pick the owners." Still, with no intention of buying another bike, the more I visited with Gene, he really made me feel comfortable, just learning more about the culture. My first visit was on a Thursday, and as he said he would, Gene sent me an email, thanking me for taking the time to stop by. After visiting the website, reading testimonials, and looking at his "Facebook" page, my interest seemed to spike. The one sign I read on Saturday night pretty much made my mind up. It says "The only thing better that a motorcycle.......is two motorcycles!!!" I made the trip from Dixon to Woodstock that following Sunday afternoon, and came home as a proud owner of the Sportster that I had discovered, just 3 days earlier. First impressions are usually the most accurate, and I was thoroughly impressed with the way I was treated by Gene, and everyone else at the dealership. Everybody went well out of their way to make sure that I was taken care of, and all of my expectations were met. Im looking forward to being a part of the Harley Davidson family, and happy to say that I stopped at Woodstock, and met Gene, who helped me into that part of my life. I can highly recommend that anyone shopping for bikes, or just wanting to learn about the culture, contact Gene Lambert at Woodstock Harley Davidson. Thanks, Gary Morris.

DA

Dan Dziewior

Ive been riding motorcycles for four decades, from dirt bikes to tourers but had never owned a Harley-Davidson. Wanting to take longer trips two-up with my wife, but unable for both of us to get comfortable, we visited our local HD dealer; Woodstock Harley-Davidson. Truly not sure if we wanted to trade in what we had, but knowing that "someday" Id retire and buy an Ultra, we spent a considerable amount of time with "Shelley, Motorcycle Sales Consultant", going over detail after detail. So convinced once we spent time on a test ride, Shelley and Owner Doug Jackson arranged for a couple days of rental vouchers. Needless to say we were hooked, and decided not to wait until I retired to get started. Shelley and the rest of the crew made the buying experience the easiest Id ever participated in, and welcomed me with a ringing of the bell as a member of the HD family. On one of our first adventures, to Niagara Falls, our machine started acting up. I called back "home" and the WHD staff walked me through our options. Seeing as it was a Sunday, and we were still two states away, I figured we would be on our own, but their expert, caring advice got us back on the road. At our next gas stop we found we had a voicemail message from WHD, letting us know that if we had any other problems Doug himself was headed our way on personal business, and would have the part and tools wed need with him. We made it back home and the next morning the great service guys fixed the problem right away, while I waited! Since then, My wife and I have put on over 16,000 miles together, been through 18 states and visited dozens of other dealerships but none can compare to "ours" at Woodstock. Planning the thousands of miles well put on this season, and those to come, knowing that when its time to replace our Ultra with a new one, Shelley and Woodstock Harley will get our business.