Verizon Wireless

Category:	Cell Phone Store
Address:	7101 183rd St, Tinley Park, IL 60477, USA
Phone:	+1 708-532-3700
Site:	wcwstores.com
Rating:	4.5
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–6PM 11AM–5PM

Location

Photos 13

Reviews 30

Tyler

If you value fair customer service, give your business to another location. Store closes at 8pm. Fiancee and I enter at 7:15p. Both current Verizon subscribers. 2 lines - due for upgrade. 2 ladies on staff. It was clear from the start they didnt want us. We were sharply greeted with a "can we help you?!" There was no mistaking the condescending tone. None the less I smile and I began explaining our reason for visiting. Before I could finish I was interrupted by the MOD. She said "If you want to upgrade you have to call customer support and tell them your upgrading first." Knowing this was a blatant lie, it was certain they did not want us there. I kindly asked " this isnt something you can do here?" She sharply responded "No, like I said you have to call customer service first." So we left and returned to the car contemplating what to do next. The two ladies had the store locked up tight at 7:38. Phone shopping can be frustrating on its own. Verizon has a stranglehold on the market and its employees know it. Dont allow yourself to be mistreated.

Dave Sokol

5 Stars arent enough. My wife and I walked inside the store and talked to Meg. She had a smile on her face and wanted to help. We explained what we wanted and she showed us everything from the phones to cases to even explaining how are bill will look like. Everywhere Ive ever gone to doesnt do that. We went with her experience and choose to do busines with her. So far Im extremely happy and dont have a bad thing to say or think of. Ive delt with other store for the part 15 years and This is the one for me. Honest, caring and friendly. Deal with Meg and you will smile to.

Jill Caldwell

Went in to get a new iPhone and he said they dont have any in stock. I asked about the cost of buying the phone versus making payments and he said he had to look up my account first. As soon as he saw that I have a new two year contract and didnt need to sign a new one he was not interested in helping me anymore. He said he had no idea when he would get a phone for me and started playing on his cell phone. He told me I should go to another store so I will.

Kim Kulig

Jamill and team are awesome at this store. This was a completely opposite experience from the nearby location we used to frequent. They took time with us, assessed our needs and helped us make the best smart phone selection. Offered that we could come back for help as needed. We appreciated being appreciated! Run, dont walk, to this location. They will set you up.

greywolf2496

I was a former US Cellular customer. I had never had a smartphone. The store manager, Meg, orchestrated a smooth transition for me. She always greeted me with a smile and took the time to answer all my questions. She is a patient and knowledgeable teacher. If she didnt know the answer she figured it out for me. I would highly recommend this location.

David Collier

My experience at the Verizon store near my job has been excellent. Meg Vyas has been nothing short of phenomenal in providing me with top notch customer care each and everytime that I have visited the location. She has truly mastered the art of treating her customers as if they are valued. Meg, keep up the fine work.

Mary Jordan

I have been a verizon customer for many, many years. During that time I have experienced many sales reps. Absolutely none have provided the service that Jamill and Vernon have. They are located at the Tinley Park Verizon Store. They are truly the most knowledgable, friendly and professional employees ever!

Caterina P

Recently switched to Verizon from att....the guys at this store are so helpful!!! The store is pretty new and we didnt even know it was there but, Im glad we found out. If we ever need anything we are going back to this store because of the awesome customer service. Thanks Vernon !!!!

Katrina Aguirre

Stopped in your store in Tinley park. I was immediately greeted and welcomed. Matt was great very respectful n attentive to my needs. He showed me the best products and was patient. Keep up the great job in your store Matt is a keeper. Thanks

Christopher Evans

The managers here are absolutely wonderful. I work at the LA Fitness behind the Verizon store, and its always a pleasant experience to come over. Best customer service along with great knowledge. Straight forward and wont try to b.s you

Becky Trotter-Spurlin

I took my husband in to upgrade to the Samsung Galaxy S7. Jamill Canteberry was very helpful in meeting his concern which was not to lose his text messages. He was very informative and helpful. We appreciate you Jamill. Thank You!!!

Rick Buda

We stopped in in April and talked about changing phones. This store is tremendous. The deal done, more data, better phone, no price increase. Nice and close to home as well. Stop in and see Vernon Holliday.

Dennis horner

Hey wonderful experience great employees very knowledgeable my salesman was Jamill was very helpful knowing my phone. Looks like Ill be coming back to this store forever what employees like this wonderful

Sherjeel Hassan

I absolutely love coming to this location. The staff is great and knowledgable. Noora is always eager and ready to help! I have never had a bad experience in all of the months Ive been coming here.

Michael Wisniewski

Great experience with knowledgeable, courteous and friendly people. Jamill and Meg offered great advice and made me aware of the latest offers and discounts. I will not hesitate to go back again.

Paul Williams

Mr. Canterbury, was very perfessonal while assisting me in purchasing a new phone. He is very knowledgeable and skilled. It was a pleasure having him as my salesperson.

Sharon Shannon

Matt helped me for two days trying to get my phone working. He ended up getting me a great new phone and set everything up. I will definitely be coming back.

Liz M

They are extremly helpful and knowledgeable!! They always help my mother put games on her tablet at least once a week. Jamill and Matt are the best!!!

Brian Horvath

Jamill was very helpful and informative. This store is more friendly and quick compared to other nearby Verizon stores.

Karina Powell

They were quick and very helpful at this location. It was very slow and there was no wait either, which was a bonus.

william beranek

Matt and Jamill are awesome. Friendly and experienced! Explained all my options.. Great job!

Kathy Chambers

Jamill was very helpful and informative. I am very pleased with the service he provided.

Frank Hanes

i drive past 3 other Verizon stores to go to this one. Meg who works there is the best.

Daniel Kle

Excellent customer service. They are extremely helpful