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Category: | Used Car Dealer |
Address: | 5406 Austin Ct, Ringwood, IL 60072, USA |
Phone: | +1 815-653-4800 |
Site: | keyusedcarsltd.com |
Rating: | 3.6 |
Working: | 9:30AM–8PM 9:30AM–8PM 9:30AM–8PM 9:30AM–8PM 9:30AM–8PM 9:30AM–4:30PM Closed |
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stephanie rozhon
DONT EVER BUY FROM HERE! The owner, Tom Duflore is a slimy scam artists!! We dropped off our check to have our money taken directly from our account and Tom, who is obviously a drunken IDIOT, never set up our account!!! Than after NOT DOING WHAT HE WAS SUPPOSED TO AS A BUSINESS OWNER, he threatened to reposes our vehicle. He went to the lengths of even sending us a certified letter in the mail stating he was going to repo it for an account HE NEVER SET UP!! I called the car dealership 3 times and left messages trying to get a hold of anyone, I never received a call back but the fourth time I called, i got a hold of the person who sold us the car. He recalled the check that I dropped off vividly, with stating the image that was on the check and said "I think Tom is confused"- UH CONFUSED?!! So because Tom was "confused" he ALMOST repo-ed my vehicle, anyways, he must have sorted out his confusion because now hes taking the money out of my account which is fine, but whats NOT okay is that HE IS CHARGING ME A "LATE FEE" FOR HIS MISTAKE!! This man is terrible!! ABSOLUTELY TERRIBLE!! I called him again after noticing this charge and his statement was "your lucky i didnt repo your car" ARE YOU KIDDING ME?!!?? Not even an apology, he obviously lacks customer service skills and shouldnt be a business owner. I pray this place shuts down but i know KARMA will get him in the end!! youre welcome for that extra late fee buddy, its obvious you need it more than i do- SHOVE IT UP YOUR ASS!!! The vehicle we bought was way over Kelly blue book value (obviously because Tom is a scammer and just wants your money) But we havent even had it two months and believe you me the check engine light is on-go figure it was once in Tom Duflores hands..
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charlie 1
I bought a 1998 Honda accord, the price was unbeatable, and the service was even better. I delt with Charles he told me that the car was good, 4 years latter Im still driving my $3500.00 car and went back to buy another, sold mine for 2500.00 after 4 years and 98000 miles. The second car has been running for five month with out a hick up. These are used cars some people except new ones. I fell that these are honest people who try there best to sell a used product. On my Toyota Avalon they put new brakes on it at no charge before I picked it up. Charles has done his best to help me in other things as well. Grate people, Grate cars, And even better Service. Highly recommend to all. My mom, Dad and little brother have all bought cars there and all have been more than happy with the experience. between my friends and family we have bought over 9 cars that I know of, and all have had a good cars and experiance for neuromas years. That is a high batting average for selling used cars. Had my cars Serviced hear and the work is all ways up to par. Totally buy your car here. Ask for Charles, Dianna, of Tom, this family of used car experts will treat you like their own.
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Treasure T
My son had gotten a Pontiac G6 from them which has been good for him.. He encouraged me to go to them. But I grew up in a world of cars via my father, and this was the first time I ever got a USED car without him in my life, so I was apprehensive. I didnt know who to trust. Plus I went in with the mindset of knowing its a used car. Even if they were completely honest, they couldnt possible know every single problem and these cars were "as is". So it was risky. But I have to say, my experience was wonderful. I looked at a car, and then at others elsewhere for a few weeks but my brain kept going back to this one. The family was wonderful in helping me do this, and I LOVE this car. The price was amazing. So they have two separate kudos from this family :)
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Kayla Pettenuzzo
Got my stratus as a junior in high school from here. Dont get me wrong great people and great service. However, day after I rolled off the lot and enjoying my car, service engine light came on and I had it the entire time I drove my car for about 4 years. I realize now, when I think about that before I test drove it, they changed the battery in front of me to basically clear any codes that it had to turn off the service engine light. I had nothing but problems with the car and I put more money into repairs than the car was worth. I had to replace the spark plugs, alternator, battery,and it had a major oil leak where I constantly had to refill the oil, all under 8months. Should of done more research and had a better budget.
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Matt Brook
Family owned and operated. Fantastic experience here to say the least. Did not feel pushed to buy a car. Ended up buying a 2004 Accord at a very low price. So far a phenomenal car. Highly recommend to anyone looking for a car. I will be returning if I ever need another car.
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shawn austin
great people, i bought a truck from them and it had some problems so tom told me i could get a differnt car or hed give me my $ back in full... i choose to get a 99 intrigue and other than my poor maintenice skills the car runs perfectly...
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Jason Haase
They ripped me off. They stole expensive parts from my car . They lied about everything. When all said and done I paid 8000 for a 5000 dollar car with the parts I had to replace. I hope the rot in hell
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MrGCNTC
Bought 4 cars never had any problems sold him 2 cars and bought 1 car sold back then rebought because we liked the Ford Probe so much.Family run high integrity a pleasure to deal with!
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A Private User
I have bought 3 or 4 vehicles for the family over the years and always got a good deal. The service was excellent. Whenever we had a problem he took care of it.
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Diego Fdez. Torres
I bought a car there. It made a little noise. They said it was nothing important. Four months after I had to change the complete transmission. Horrible
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Brigitte Larson
Saw a car online was listed for 5995 when we got to the dealership it was $2,000 more they are running a bait and switch do not buy from them
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Lisa Kouros
They lied about everything and I got ripped off big time! STAY FAR AWAY!
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Linc Carter
Owner really cares about people
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jesse pulley
Good place for cars