T-Mobile

Category:	Cell Phone Store
Address:	2312 Harlem Ave, North Riverside, IL 60546, USA
Phone:	+1 708-442-1964
Site:	t-mobile.com
Rating:	3.5
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 25

Reviews 18

Paul Sisco

Havent really been impressed or happy with T-Mobile for a while, turns out Ive been going yo the wrong stores. I was completely blown away by the customer service at the north riverside location. Usually i feel like if Im not buying anything, they dont care. Went in with an account issue and Sonia went above and beyond to help me. Great service and was very nice. If T-Mobile had more people like her, they would be able to retain more happy customers. First time i felt like T-Mobile cared, great job!

A Private User

This store is awful, I really advise anyone to go to another location. Ive had unauthorized activity done to my account at this location and it has been a nightmare to fix it, a lot of lost time. I am happy with T-mobile, have been with them for ten years, it had nothing to do with the company, they fixed the error, but the employee that worked at this location could care less and the manager even more. I would really advise to go to another location for your peace of mind.

Captinhowdy33

Horrible!!!! as soon as i got attended after like 45 minutes, The kid kept trying to sell me a tablet i didnt want and kept insisting me to get it after i had refused a few times he seemed irratated . Whats even worse i heard him bragging to hes co workers how much stuff had sold!! These highscool kids all they want is your money and dont give a flying f*** about the customer. Useless

Mario87 Kai

Really bad service all they want is your money. I waited long hours just to pay a payment. They need to fix that so people who making payments dont wait as long they have a list of wait time.there are people who want to buy a contrat and people want t make a payment. Pay and go bad service to many highschool kids no experience on service. The other ratings are 3 years ago.

A Private User

Greatest service ever. Even when I had a problem it was fixed. Bill problems are hard for them. I use to work in retail so these ignorant people need to learn not to expect the world given to them. You get what you deserve if that was it then you must of done something wrong I your life.

Extralarge Dave

This store sucks. I walk in and there is BLARING Hispanic music. I dont care that it was Hispanic, the volume was absurd. Couldnt hear the peoe talking to me. Tmobile is the cheapest for a reason, horrible service, horrible coverage. So happy I went back to Verizon.

Joel Taboada

The employees are quick and knowledgeable. They seem to really want to help the customers. I have been a customer for 12 years because of the customer service at T-Mobile.

Michele Duckworth

They do whats expected however they dont carry accessories for older versions of phones if they have an updated version.. like no s7 edge because theres an s8...

Techead Mex

The worst service ever from the manager to the staff. They lie all the time and have ripped off my wife many time to were she is switching back to AT＆T.

Tom Riggio

less than one no customer service present here too many teenagers,,i went to another provider

A Private User

Im not going because of horrible rating, I dont doubt its sucky service.

Eisen Faust

About your average T-Mobile. Its in a great location, though.

Aldo Dominguez

The best costumer service good good thanks . To art and liz

Tayri Ortiz

No knowledge of phones and very unprofessional

Mariana Garcia-Cortez

Some workers are not that helpful.