Verizon Authorized Retailer – Cellular Sales

Category:	Cell Phone Store
Address:	330 Chicago Ridge Mall Chicago Ridge Mall, Chicago Ridge, IL 60415, USA
Phone:	+1 708-422-3701
Site:	cellularsales.com
Rating:	5
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 24

Reviews 10

Motasem Alissa

I had really very bad experience with this store. The guy there just want to make sales without even thinking about the customer needs. He told me to switch from T mobile and get $400 gift card and after I switched he called me and told me that I am not eligible for the gift card. Second of all, he told me that I Verizons operate on any of I phone 6 unlocked and above and I have phone 7 and my phone did not work with Verizon after I switched even I bought my phone from Apple Store unlocked and this cost me to buy new Verizon phone. I stayed with no service for four days and every day working hard to solve the issue. Then, he told me that if you order phone with us it will take two days for delivery and the phone it take seven days and he told me because of the delay that he will wave the fee for me and after I received my phone I asked him to wave the fee and he said that he doesnt charge any fee to wave. Also, after he activated my new phone he activated with a different number and this caused me to be without service again until I drove back to the store to fix the issue and retrieved my number. I never faced a terrible experience with carrier company the same as this

Yolanda Delgado

Rico was a big help transitioning from Tmobile to Verizon. He answered all of my questions and til this day is still a great help if I have any concerns. Great customer service. Will be back again when I need to open up more lines but will go to Rico ONLY. Highly recommended

Bonnie Vins

Rico assisted me explicitly and expertly. He is an awesome Verizon Wireless sales person. He took the time and patience to deal with the problem I had with my phone. I rate him more than five stars. Thank you, Rico.

Amanda Young

Grant was amazing! He saved EVERYTHING on my phone which I didnt think was possible considering it had no screen! He was very thorough and went through everything! Thanks!!

Anja Collins

Shane was very helpful and answered all of my questions. He took his time and explained everything to me. Thanks for your help Shane! Would definitely come back to him.

Kris Gut

Sold me device in store saying I will be able to use promo code when I go to website to trade in my phone but customer service told me promo is only for online purchases

Sean Collins

Had a great experience at my Verizon store with Shane,took care of everything I needed,and he answered all our questions.

Jeanette Conley

I had a wonderful experience with Shane! He addressed all of my concerns in a timely and professional manner!

Mehdi Muhdi

Grant Anikienko at the Chicago ridge mall is awseome!!!!! Great customer service.

Suzi Hilton

Shane is the man! He hooked us up!! You must go see him!! 10 stars!