Category: | Department Store |
Address: | 1220 75th St, Downers Grove, IL 60516, USA |
Phone: | +1 630-769-9440 |
Site: | marshallsonline.com |
Rating: | 3.6 |
Working: | 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 11AM–8PM |
MA
maria podio
Try to return an item that was purchased in this store,was told the ticket does not match their system. Brie the manager went to see the video to check, when she came back I was told she was not able to c this item on camera. And she can only return 24.99 because thats what this item sells for. How she could not c this on camera, I only purchased few items and I payed $48.00 for this. Why should I pay for someones mistake. I have called customer service they called to talk to Brie but was not able to authorize return. The only way they could help is send me a store credit for that amount. I took that. But this still bothering me it is unfair that I had to go through this, someone made a mistake and I payed for that and was treated very unprofessional by the manager Brie. Thats all I have she did not even give me her last name . Poor customer service on her end !!
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Emma Joy
TERRIBLE MANAGEMENT. The managers LITERALLY HUNG UP ON ME, a LOYAL customer. His name is TONY and BRIE. I DO NOT RECOMMEND this place for anyone any longer. Brie is MORALESS and will do anything to make HER JOB easier for ONLY HER never EVER is customers (which is rule #1 when it comes to customer service
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Olga Harti
The lady at the fitting room has no polite manners at all, with that attitude find a different job pls! This was july 09, sunday at 2:37 pm .
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katie petersen
Lucera gave terrible customer service when checking out and trying to return an item, very rude and not helpful.
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SIB IT Services
Always great store to find bargains. Just need some patience. They also have great return policy.
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Skittles Cat
Plenty of merchandise at decent prices. I can usually find something that I hadnt intended to buy.
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Lisa Hawks
I love the shoe options here but "misses" and "juniors" departments are lacking good inventory.
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Tekela Scott
Horrible young manager w no customer service skills and on ious lack of knowledge.
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Juan Perez
By far the best clean of this stores.
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Germaine Walton
Great experience @ marshalls
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Jeannie Valcho
My favorite store !!!
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Lorraine Dean
Not very organized