Express

Category:	Clothing Store
Address:	659 W Diversey Pkwy, Chicago, IL 60614, USA
Phone:	+1 773-634-9099
Site:	stores.express.com
Rating:	4.1
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–7PM

Location

Photos 17

Reviews 14

Nathan Prater

Not a very good selection at this store and the management leaves something to be desired...Ive gone to this store a few times for their end of season sales and the selection is usually pretty bad. I found that the Express store downtown and the one in Lincoln Park were much bigger and had a lot more to choose from.On top of that, the management here is pretty unhelpful. I had a situation where I ordered a couple items online during the 50% off everything sale during Black Friday and both items were lost in the mail (why they decide to use USPS is beyond me). Express refunded me for the order, but this wasnt very helpful as I still wanted the 50% off sale price. I went into this store and asked to talk to the manager. After giving him the full story and asking if he would meet the sale price from the week before, he flat out told me "no." No excuse or anything, just "No, sorry. Have a nice day!" I was very irritated, but decided to go to the Express on North Avenue in Lincoln Park and talk to the manager there. The manager there didnt even let me finish my sentence; he said it was no problem and met the online sale price on both of my items! Thats what you want to see in customer service.Suffice it to say, I will not be returning to this location. If you want to get Express clothing, make the trip to the Express on North Ave or Michigan Ave. Much better selection and service.

Zarina Pipersberg

My bf forgot to pack his suit, but we had travelled to Chicago for business, so we raced in with an hour to get him everything. We got exactly what we needed with time to spare, and the gentleman who cashed us out (I forget his name, it was a months ago, Zack maybe...) was super helpful!

Laurie Gauthier

The staff were very helpful while I was in the store. I spent an agonizing amount of time trying to find an outfit for a work event/concert. They even had great advice about what to so if you are in between sizes in jeans. Very helpful.

Ashley Glassman

This is a hidden location in the little mall. They always have every size and there is usually not much traffic. That means you get the attention of the staff! I like express for staples and stylish in season trends.

M LLR

Great experience with the staff. Very friendly and helpful. Good selection of clothes. Much better than the North Avenue location.

Mike Menolascino

Excellent and talented staff! I barely know how to dress myself and they were very helpful with recommendations. Thank you! 10/10

Kristen L

Amazing shopping experience everytime-friendly staff and always very neat!

Maddy Osman

A pretty complete Express store in a great neighborhood location!

Tim Sable

Great clothing super buys after the holidays

Natalie Sigmon

Awful customer service. Just horrific.