Pep Boys Auto Service & Tire

Category:	Car Repair and Maintenance
Address:	11845 Alpharetta Hwy, Roswell, GA 30076, USA
Phone:	+1 770-664-8473
Site:	storelocator.pepboys.com
Rating:	4.7
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 9AM–4PM

Location

Photos 90

Reviews 21

Frank Schoeniger

I went to this location to get a second opinion on an AC repair I was quoted 1400 for at a different repair shop (change of AC compressor). Since pep boys offers free AC diagnostic I thought Id give it a shot.. I made an appointment online. Once I arrived I was welcomed by Alan. I gave him the symptoms and he said he will take a look. Thanks to free WiFi in the store I was able to continue with my workday. After a good hour Alan came back and told me that they diagnosed the problem. It was the relay of the AC compressor that is malfunctioning, a $230 repair. Sounds to me that they really tried to find the root cause of the problem. Very honest in my opinion. He had me fixed and out of the door another hour later. I very much appreciate the honesty of this location and will be back for future repair. Thanks Alan!

t fritz

My daughter goes to college on the North side of Atlanta. Her car had been having trouble starting intermittently. This past Saturday at 1:30, she called me at home and said it wouldnt start or jump start. I called up to Pep Boys and asked if they could get to it if she had it towed there, and if it needed a starter, could they get one on a Saturday afternoon. Bob responded "absolutely!" It was ready to be picked up at 6:00. Many thanks for getting her up and running again on a Saturday afternoon!!!

melissa elias

This Location is great the employees Here have Great Customer Service I had the Pleasure to speak with Jose Diaz He was extremely Helpful and Caring, They fixed my vehicle Quickly The First time after taking it to Multiple shops and somehow couldnt Figure out the Problem right to the source,They did they are honest knowledgeable and Have exellent customer service definetly will be returning for all my services here. Earned A Loyal Customer 11845 Alpharetta Hwy

Chris R

One of my employees took our truck for brakes and an oil change. We were told it needed everything front and rear. It was going to cost over $900. We ended up getting a second opinion from Campbell Tire and were told we only needed the rear brakes done. They said the fronts looked "like new". I happily paid $189 and the truck is back in service and stopping perfectly. Thanks Campbell Tire Company!

Jacob Leatherwood

These guys (especially Bob Susalka, who took care of me at the counter) took amazing care of me and turned a 3 hour job into a 2 hour job so that I could make my appointment. Up front, honest, and a genuine care about their customers. By far the best place Ive had the pleasure of working with so far in this area.

Jose Melgarejo

The mechanics in the back are solid. The most important thing is that they are honest. They will visually show you the problems with your car. I been taking my car here for a couple of years now and Ive never had problems with my car and Ive always been satisfied with the work. Thanks Benny.

Nicole White

Bob Susalka helped me in an emergency on my way home. I had a balding tire and couldnt make it home. He was kind enough to stop and help me. He was friendly and quickly helped me address my issue. I would definitely recommend his services.

Joshua Tutterow

The staff here really impressed me. Amir and Heather were absolutely great and took very good care of me. I was hesitant at first because I have not been happy with pep boys in the past, but this location is great!

Adam Berrios

Ross was great to work with and very friendly. They got me all set to go and done in a couple hours. Their pricing is competitive also. Would definitely recommend.

amine el

They dont know what theyre doing, if you try to fix something here theyll create a new problem in it and make it worst. Just dont trust this place

Todd Wilbanks

Great service! Bob, the manager, is knowledgeable and always provides a great cup of coffee. Reasonable pricing. My struts feel better than ever.

Vinod K

First time. Excellent service. Courteous and no BS. Went there again and Bob Susalka provided outstanding service. I highly recommend them.

Jeffrey Eliasz

Got in quickly and every thing was performed fast. Bob Susalka was very nice and treated like a guest! Highly recommend for oil change.

Jack Kaplan

The manager Ross is super So knowledgable he fixed a problem the dealer couldnt. Thanks Ross

Chris Bell

They worked on my truck and done a great job I would recommend them to anyone