AutoZone
| Category: | Auto Parts Store |
| Address: | 10530 Alpharetta Hwy, Roswell, GA 30076, USA |
| Phone: | +1 770-642-4743 |
| Site: | autozone.com |
| Rating: | 3.7 |
| Working: | 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 8:30AM–9PM |
Location
Photos 22
Reviews 40
AN
Andy Watt
Stay away from this store! I took a dead battery there 3 months ago and they told me it "wont hold a charge." The battery was still under warranty so I took it back to Walmart and got a replacement. This week, I killed the new battery ( long story) so I took it to this Autozone to have it charged. They AGAIN told me that the battery was no good. That didnt sound right so I bought a cheap battery charger and charged it myself. Strangely, MY battery charger had no trouble bringing it back to life. I dont think Autozone charged it at all. It makes me wonder if the original battery was actually ok. Are they being dishonest or are they just completely incompetent? Hard to say.
BO
Bonnie Stewart
The employees at the AutoZone on Alpharetta Hwy clearly do not want to be there. The woman at the desk would not make eye contact, gave short, curt answers (not only to me, but to the customer who was ahead of me in line) and walked away when I was talking to her. This is the 2nd time I have been in there - to be fair, I thought I should give them a 2nd try, but I will not make the mistake a 3rd time. Ill take my business elsewhere - there are too many other good places to go.
CH
Chris Fussell
Staff is always friendly and helpful, especially a female staff member (sorry, I didnt catch her name). The location can be a bit tricky to get to if you dont know the area; my suggestion is to turn off of Holcomb Bridge Rd going west when you see the liquor store and drive toward the front of the shopping area parking lot until you see the Autozone building, which stands alone from the rest of the shopping center.
LI
Linda P. W. Jackson
I called the store and asked if they had the part i needed for my car in stock. I was told yes. I asked if he would have the part out on the counter or in the front of the store. He said i will pull the part when you get here. I told him i was on my way. When i arrived and asked for the part. I was told they did. Not have it. I was so
XA
Xavier RaShad
Went in the store and the customer service was horrible . No greetings , asking of questions or assistance . Waited over 10 minutes to be helped. No one still acknowledged the fact that I was standing there while I was at the front counter . Horrible experience and wont be returning to this location .
GA
Gavin S
Every time Ive visited this location, the wait times are longer than usual. Last night one adult customer chose to sit on the floor to wait their turn. On a couple previous occasions Ive called ahead to confirm they had a part in stock, just to driver over and find out they really didnt
A
A Private User
Store is clean and well stocked. Customer service is very hit and miss, waiting twenty minutes for help while employees (specifically the manger) just stand around and joke in the back. Multiple average experiences. Brooke and Demetrice were very helpful and customer friendly.
A
A Private User
Was in front of the store# 3444 at 8:10 the store was closed since the store was supposed to be opened at 7:30, I knocked at the door a person come and didn't know what time they will open, crap!!!!
AR
Arturo Gutierrez
I took my car battery and they said I needed to get a new one, I didnt believe what they said so I took it to OReilly and they charged it and said it was good. They just lost a faithful customer.
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A Private User
The best. Tail light was out. Couldnt figure out how to replace it. They got it out installed new one for free and I was back on the road in less than five minutes. Happy camper!
DA
Daniel Harris
I did have to wait to be served but I could see the guys were really working hard to help the customers with their car issues. So they seem like very helpful people.
KE
Keith Swaggystyle
This is the most incompetent group of people I have ever dealt with. Cannot even get people out the door. 10+ people just wanting check out.
PA
Paul Kelly
Typical autozone. Staff was ok when I was there but that could change at anytime. Not like the workers are making a lifelong career.
CH
Christophe Larrang
Like all autozones (or advance auto, or etc..), there arent very technically affluent, but they do know their products.
BR
Brandon McNeil
Extremely disappointed that I had to go there 3 times, in order for them to give me the correct part! Will not return!
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Q Cunningham
Thomas and Joy were absolutely wonderful! They helped took care of me and were so kind! This is my new home store now!
JE
Jesus Ruiz
Auto zone its a nice place to get parts but usually dont go here since most of the times I dont see what I want here
JA
Jaison Santillan
the manager there is a dick,smartass for no reason....the guy with the beard and virgin face and gay boots yeah him
SA
Sam Tickles
Great Autozone! Friendly and knowledgeable staff with ample parking. Difficult to get to during rush hour.
SI
Silvio Laucella
Horrible customer service and attitude! If your employees dont want to work send them home
BO
Bob Pendley
Nice people and good selection. They will help you out and install somethings for you.
CH
Chris Elliott
Great staff - - nice people were willing to help with anything I needed.
SD
Sdot X
Gang here is very friendly & knowledgeable. Joi is hilarious. Good help
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steve wilson
Been to this store multiple times, never had a bad encounter
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London Mond
One of the staff the was very rude. Manager did nothing.
LA
Larry Giveans
Standard AutoZone, not bad but nothing special either.
CO
Cory Herndon
Very helpful staff. Good prices on the store-brands.
HI
Hifumi Green
Friendly, knowledgeable, and hassle free!
GA
Gary Jackson
awesome staff...really knowledgeable
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Lynn C
Prices ok. Staff nice enough.
MI
Michael Fraser
Good service, friendly team
AS
Ashton Jemison
Great customer service!
MA
Mahmoud Dahy
Very friendly people.
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phill groh
They had the parts
DE
Deron Fish
Great service
JO
John Mickens
Fast service
MO
Mohammad Butt
Great service
RO
Roger Silva
Fast service.
GI
Ginger Gibson
Awesome help!
JE
Jeff Wilson
Great service
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