Category: | Cell Phone Store |
Address: | 4211 Atlanta Hwy Suite 400, Loganville, GA 30052, USA |
Phone: | +1 770-554-3224 |
Site: | t-mobile.com |
Rating: | 3.9 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–6PM |
ST
Steven Stewart
Every time I come into this store I receive terrible customer service. The team often over promises and under delivers. The team has low morale and seems to hate their job. When I told one of the associates I was going to call t-mobile about his terrible attitude he actually laughed. What kind of operation this manager is running I cant figure out. The one thing I did figure out is I wont be back. I dont need the stress.
KI
kimadams24
Carlos was the best rep I have had dealing with T-mobile. Granted the service took over an hour to upgrade my phone but considering the store was really busy, every employee handled it well, under pressure and things ran smoothly. Normally I would complain about waiting that long but between Carlos and Andrew I barely noticed the time and enjoyed my experience. I laughed the entire time. Great service!!!!!!
3W
3wishes
I love this store! Everytime I have been there I have been greeted when entered the store and the customer service is amazing! The manager Andrew is very knowledgeable and patient, that is much needed with someone like me! Just little things that I should be able to figure out, he will simply fix and always with smile.
SH
Sherley Brannon
Waited in line for fif teen minutes... Two reps in store never acknowledged my presence. Only one rep was helping a customer the other just stood there. Never asked if he could help.
CO
Cornell Keith
They simply fix the issue if you have one and if you have a question they simply answer your questions. No filler or hassle, buy far my favorite T-Mobile Store.
EL
Elizabeth Pickerill
They have always been very helpful and the customer service is amazing, i came from ATT and sooo much better . anything wrong on your bill they fix it ASAP
A
A Brown
Evan is the best employee they have! He never tries to force anything on you. Simply helps you with what you need. I only use this store!
AN
Angela Pope
Service usually takes a while, but they have most things in stock if you just need something quick.
KA
Katrina Picciotti
Carlos helped us out tremendously. Best customer service of all tmobile stores Ive been to.
GA
Gabe Reed
The guys are pretty helpful here and try and get you in and out quickly.
CO
Cody Davis
Great reps there. Much better service than sprint.
MO
Mona Zweil
Best customer service and friendly team
SH
Shon Bayne
Customer service is poor
AL
Alaycha Rodriguez
Everyone is always nice.