| Category: | Cell Phone Store |
| Address: | 4419 Atlanta Hwy #400, Loganville, GA 30052, USA |
| Phone: | +1 770-466-0089 |
| Site: | mysmartphonerepair.com |
| Rating: | 4.6 |
| Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–2PM Closed |
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Jordan Townsend
Do not go to my smartphone repair!!! They do not know how to properly put on smartphone screens! I took my phone there and in about a week the screen began to glitch and wasnt functioning properly. Normally I am a supporter of small local businesses, and I enjoyed the convenience, but I wish someone had warned me before I spent 100$ to have my phone broken in only a week. I had hoped to take it to the store and have it refunded or at least redone, but the owner only argued with me that it was my fault to have broken it in the first place. After I explained to him that I had not dropped it he continued to tell me he could not do anything. He even showed me a phone that he was repairing for someone who had "broken" it in two weeks after his "repair". Once I left, I heard from other people who had similar experiences with their phone cracking even in cases or their screens not working days after taking it to my smartphone repair. I dont write this review to be hateful to the business or its owners. I simply want to encourage others to think twice about going to a more reputable place. Dont waste 100$ like I did, and get it done from a real professional!
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Shan Wilcox
I took my phone to this place and the service ended up being nit wat I expected. I was told I had to wait four days to get my phone because they were closing for a few days for a reason I dont remember. It was fine by me, I wasnt in a hurry. This guy calls me and tells me my phone is ready on friday, I couldnt go get it so I told him Id just pick it up two days later. I went in to pick up my phone that morning, only to discover my phone hadnt even been touched. He told me it would be about thirty minutes til he could get it done, which ended up only being five minutes after I walked out the door and was pulling out the parking lot. Phone was fixed in 5 minutes, so I thought!!! Got home and the phones swipe feature was malfunctioning.... Still does til this very day... Its a shame I cant afford to buy a new phone!!! But at least I got a free phone case with terrible service. Two stars**
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Kesha Johnson
I cant say enough good things about this business. They are fair, honest and do great work. Ive used them 3x now and each experience was positive. My latest experience is by far the best. I realized on Sat that they were closing in two hours but wanted to run my iphone (that got wet the night before) by to see if it could be saved or if I needed to purchase a new one before leaving the country two days later. Well they in fact dried the phone and had it back working to what seems like normal (except fingerprint access). They warned me of the risk that something could go wrong later but Id likely be ok. For reassurance the owner gave me a loaner phone as a back up just in case since I was going to be traveling abroad. WOW!! This more than exceeds anything Id ever expect from a business today. Im very grateful to have them in our community. Thank YOU!!
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Tayler Smrekar
I recently cracked the bottom of my iPhone 4s so I went in town to get it fixed. The fee to get the screen replaced seemed a bit pricey for just an iPhone 4s, but I figured it would be worth it. Not even a week later I woke up one morning unable to turn off my alarms because the screen would not register my finger tips. I did not drop it, harm it or do anything to it. I would not recommend anybody going to this repair shop. Save your money and get it fixed somewhere you can actually trust.
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Michelle Lynch
I can not say enough good things about My Smartphone Repair! Not only are they very skilled but they truly have a heart of gold. Chris was so attentive with my repair. He provided very good communication with me. He also provided multiple solutions when we hit a roadblock. I absolutely, highly recommend My Smartphone Repair for all of your technical needs. Thank you so very much for all the great repairs you have done for my family!
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Wyatt Seymour
Gave them my S5 to replace the screen, I picked up my phone for just shy of $180 dollars. A short while later i took a closer look at my phone and noticed my screen was coming off. By the time i noticed they had already closed. I will be taking my phone in to them to tomorrow to attempt to fix it. For $180, i get this.... I would not recommend this business for smartphone repair based on my experience.
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lps sammykitty
This place is great. I broke my iphone screen. Stopped up on a Monday price was lower than I expected, he said it would be about 45 minutes but was done and out the door in 20. Got a new screen protector and the had a great selection of cases. Great value and excellent service! I hope I dont have to go back but if I ever need I will and will totally recommend them
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Kyle Nauman
Came in for a screen replacement. Quick and friendly service, work was finished in the quoted time frame and phone works great. Much, much quicker and more affordable than going through the manufacturers repair service (not going to throw out any names but it rhymes with "crapple"). Would definitely recommend them first to anyone looking to fix a cracked screen.
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Vicki Lowe
I took my phone in because it was cracked in two places, they ordered the glass called me back in to fix it the next day, when I went to pick it up it wasnt even cracked it was my shield from my otter box they refunded all of my money and wouldnt let me pay them anything for their troubles. I will go back again and recommend them to everyone.
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Dennis Thurmond
Called the other day for a repair on my S5 galaxy. He told me $35 for charging port and $139 for screen, if it breaks during charging port replacement. Now, it is $143 plus $30 for the screen and $35 for the charging port. How do you conduct business like that and expect to stay in business. #takingmybusinesselsewhere
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Craig Musser
I dropped off my phone late on Friday afternoon and they called me Saturday morning to let me know it was ready. I hope I never need them again, but if I do, Ill come back for sure. The repair was a complete screen replacement on a Galaxy S7. The facility is clean and neat and the staff was a pleasure to work with.
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Steve Kuninsky
I was having issues charging my iphone 5 and was unable to make a connection with my computer. They quickly diagnosed the problem, and replaced the charge port; now the phone works perfectly. The work was completed quickly and for a very fair price. I highly recommend this business if you need cell phone repairs.
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ProdBYChildz
I thought I needed a new charger port for my iPhone 6 and the gentleman took a look at it and found it was only pocket dust that was causing my phone not to charge. He cleaned it for me and didnt even charge me. I was there for only 3 minutes. They do good business there!!
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Stephen Land
These folks were great. They had my daughters Nexus 5 fixed within about 45 minutes, and were extremely nice about it. I called ahead and they made sure the part was in stock and ready when my family arrived. Thanks so much for your kindness to my daughter, by the way.