Rent-A-Center

Reviews 4

AL

Alisha Jabbi

Very bad customer service by management. Didnt acknowledge the fact his employee was wrong for them having incorrect information in there data base Which caused me never to recieve items. I had to physically ask did they have corret info and they didnt. Which info was taken online by same employee flo. Manager rico hung up phone in my wifes face when calling to see where my delivery were once they finally got info together. Finally came, they asked me would anyone be home for delivery which they were there when they arrived. Came again with a sob story they needed my lease and id. Out of all this time not once did they tell me this would need to be there to. Very bad customer service needs new management.

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MI

Michele mitchell

I thought I was getting new equipment considering the agreement and pay off price. What I got was a used washer that had not been cleaned with wet hair in the rubber seal that leaked also. I asked for it to be serviced every month for the past 3 months, Rico always said they would schedule maintenance but never show up. The dryer would emit a foul smell and when it was dropped off it had lint in the trap still. Not what I was expecting! Also asked Rico to service and in the 3 months of renting no one ever showed up to service. In a pinch when we first moved to Georgia this was nice to be able to use a service like this. But I truest wasnt expecting used equipment or poor servicing of the equipment.

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VA

Valice Lattimore

Flo is the best!!! Ask for here or Rico!!

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CH

Christy Jackson

Horribe manager. Rude and unprofessional

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