AppleRX LLC

Category:	Computer Repair Service
Address:	9160 Union Cemetery Rd, Cincinnati, OH 45249, USA
Phone:	+1 513-900-9099
Site:	applerxservices.com
Rating:	4.8
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 11AM–5PM

Location

Photos 24

Reviews 18

Patricia Rouchon-Wells

I have been a customer of Apple Rx for about 2 years now. They have fixed multiple iPhone problems for my family of 5 at very reasonable costs, and always with very prompt service. This past summer I had to replace my daughters PC on an emergency basis: I reached out to Beck and his team for guidance on what to get, based on what she had, including potentially buying one of their used computers. They were completely databased and unbiased in their recommendation - the best option for us was not to buy one of their used machines, but they still set up the new machine we got, transferred all of the data, again at a very reasonable cost. This past week, I gave them my ~ 7years old iMac which was not functioning well at all. Beck called me back the next day with the diagnosis and options. He replaced my hard drive (worn out and almost full) with a new SSD drive which is giving my computer amazing new life and speed. When I had a list of about 10 follow ups (mail issues, favorites missing, printing problems....) he was able to quickly fix most of them in his shop, and was willing to have Alan, one of his team members, come to my house to troubleshoot the printer issue. Everything works great now. Alan was careful to think how his fix might impact my other familys computers ability to connect to the printer, so that we could reset them as well. Beck and his team are not only excellent technically and in their problem solving, but they provide amazing customer service. This is the only place I will continue to go to for my computer and phone questions and needs. Patricia RW.

Brett Lempner

AppleRX has been my familys go-to tech place. Instead of spending almost two thousand dollars on a new MacBook Pro, I was able to get a refurbished unit for 600 that works great. If there is an issue with the tech they sell, they do a good job helping to fix it in a timely manner. My family has purchased 2 MacBooks, a new iPad screen, and a new iPhone 5s battery from them. Both the macs have had some issues come up (as might be expected from any refurbished unit), but the team at AppleRX was able to recommend the right solution and get the product fixed. Great to be saving thousands of dollars for the same tech that is sold brand new!

Kev Hickman

Absolutely disgusting how youve treated me as a customer, I bought a working MacBook from you that arrived broken, after you offered a replacement I sent back the item to you and then the replacement had the exact same issue. I have attempted to contact you numerous times to no reply. I finally raised a claim through Paypal, to whom you replied to. They have managed to get the refurnd out of you however I am now responsible for the costs of postage of a SECOND Macbook pro to the US from the UK! And you still dont reply! You are a bunch of thieves.

David Moss

I have been customer for a while and had my computer serviced this past week and just picked it up tonight. The customer service, professionalism and expertise is exceptional at this store!!!! I highly recommend them to anyone who is looking to purchase a computer or service one. You wont find this kind of service at the big electronic stores!!

Marty S

They replaced the glass on my MacBook Pro (which is all I needed) when every other shop in the city said I had to replace the glass AND the LCD. It cost me $120 compared to a minimum quote of $500 from others. Only took a couple hours. Outstanding service and really nice (and genuine) staff. I would definitely do business with them again.

vineet bhandari

Awesome and brilliant peoples, had a display issue with my MAC book pro, they fixed it in no time, free of cost. As they just did some kind of internal reset, I was thinking of at least 150 bucks. I am extremely thankful to them for saving me a lot of hassle and stress. Keep it up guys...

Pat Strang

Great group of guys. Got my mac book pro running again for me so I can keep my photo business going. And they didnt charge me an arm and a leg either!! If you have any sort of computer problem these guys are the ones to see. Super friendly and very knowledgeable!!

Stephany Schechtman

The 2 guys that I worked with are amazing. James and Bek are so knowableable and so willing to help in all ways. I had a computer issue and Bek worked endlessly to fix it. I would recommend this place to anyone needing help with anything computer.

Tom Lempner

They did a great job of quickly repairing a shattered iPad screen, and I also purchased a MacBook Pro from AppleRX. The first one had a flaw, but they were very easy to work with and offered me a comparable machine for a great deal.

kara w

These guys are great. Fair pricing, great service, fantastic customer service. Best in Apple business next to the Apple Store. Ive been there for updates and a battery in my 2009 MacBook Pro. They always take great care of me.

Kayla Valentine

Absolutely wonderful experience they were fast with fixing my destroyed phone screen, a nice price $40 under what the dealer wanted and friendly staff I will go here again if something breaks.

John Lipps

"ma and pa" type feel. Personalized because they are so small. Im a Windows Admin and I took an iMac here for repair. Cant be happier. Very reasonable prices on labor and hardware.

John Dosker

Good Lightly Used Computers at huge savings. First rate repairs to keep them running at reasonable rates. Problem with product or service? Talk to the owner, he will make it right.

John Cadwallader

Excellent service. Did a great job fixing my iPhone. I will shop there again!

A MIracle Home Care Co.

great customer service, they did great job on my mac air !!!

Ryan Hunt

Great Place for all tech needs. Wont shop anywhere else.

Zafar Karimov

Amazing place to fix any technical problems!

Jade Stäup

Owner is a good guy.