Nordstrom Perimeter Mall

Category:	Department Store
Address:	4390 Ashford Dunwoody Rd NE, Atlanta, GA 30346, USA
Phone:	+1 770-394-1141
Site:	shop.nordstrom.com
Rating:	3.9
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9:30PM 10AM–9:30PM 12–6:30PM

Location

Photos 100

Reviews 19

sweetmichelle5987

I went in on Sunday 11/6/16 to see if I they had something similar to an Amway Artistry product that is no longer being made. And Artistry is not sold in stores so I wanted to try a local in stock alternative but wanted a little guidance bc i have sensitive skin. From my research their Clinique line would have been a pretty good alternative. When I walked in the lady in fragrance immediately offered help and personally led me to two ladies in skin care who should have been able to help. However, one of them was applying makeup to a client...understandably busy. The other young woman was standing around looking into the air and could not be bothered. Funny thing is I would have bought whatever was suggested bc from online comparison their prices are considerably cheaper than Artistry. Very poorly trained skin care product sales people...and yes, I have worked in customer service and sales to make that determination. Location NOT recommended for purchase of skin care products. I would return to purchase in fragrance department.

Elaine Skibell

Hello Mr. Torres I am writing to commend an employee that works at the Nordstrom Perimeter Mall store, Olivia Williams. Olivia represented “your” standards in customer care. She was informed, alert, knowledgeable about the product and the format at the store. Too many times we as customers meet up with employees who stand there, you can’t understand what they mean, they don’t have the control of the transaction, they are talking with another employee and the customer waits, or they take a phone call while you are standing therewith your money in hand. Not Olivia Williams. I am happy to let you know she was outstanding, and she made my shopping a pleasure!

Lilly Belfi

I was shopping here this past weekend with my nephew ( 9 years old) who has Downs Syndrome. I was shopping in the boys section and I went into the dressing room with him to help him and so he would not be alone. As I was trying to help him, an employee knocked on our door and informed me of their policy that the different genders stay separated in dressing rooms. I tried to explain the situation of 1) his age and 2) his particular case but she continued to react rudely. So, we left. The only reason I did not give them 1star is simply because we did find cute things for him. I just wish we couldve tried them on.

robbins barbara

Two women videotaping customers in the womens restroom. This happened at the Perimeter Mall store in Atlanta. Whats worse is that they had a small child with them. I reported this event to store management, but no one at Nordstroms is taking i this matter seriously. Ive always had a stellar shopping experience at this store. However , lately Ive encountered Natalie bizarre situations, but also sales people who are uninformed and inattentive. As a result, I didnt receive a dress I ordered in time for an important event. I asked the manager whats wrong with the store. She didnt have an answer.

Debbie Many

Recently visited Nordstrom @ Perimeter and absolutely fell in love with the cosmetic department....GUERLAIN to be specific. Had an experienced gal named Sharon who was over the top helpful! This, is what being treated like a valued customer is all about, no question about it! I have since ordered from Sharon on the phone and shipping was free and I received my order in a snap, I feel like I could call and ask her for any makeup or skincare advise and she would be there! YES! KUDOS! BRAVO!

Heather Bradford

Perimeter Mall Nordstrom is my favorite location to shop. A beautiful store with helpful staff, carefully selected merchandise, and a top notch cafe. The dining atmosphere in the cafe is not as enjoyable as other locations, but it is still a destination to frequent even if youre not planning on shopping! You can expect a well rounded menu, with healthy options and delectable desserts. One last phrase - Anniversary Sale - shop it in July...you will not be disappointed!

Carter Kandilakis

Nordstrom is my go to store for all my clothing items and shoes. I love the selection there. I never feel claustrophobic with clothes everywhere like I feel when I walk into other stores. Furthermore, the sales associates are always incredibly friendly and the customer service is second to none. My wife laughs at me because she knows how loyal I am to Nordstrom. Ive just never had a bad experience there. Diwan in the mens department is the best.

Sophie

This store is the worst. All they do is profile you and give you a hard time when you purchase items and need to return them. The customer service here has gone way down hill. I dont recommend anyone shop here unless they fit the ideal customer image which is a person who isnt a minority. The customer service representative Bida lies right in front of your face and looks down on you for no reason. Just a bad place to shop or return anything.

Melissa Clark

The benefits of the personal shopper experience are LIMITLESS and PRICELESS. I loathe shopping and gladly spent 4 hours being custom-fitted for the first time in my life. From alterations to bra fitting to wardrobe concepts, Kathleen was amazing! She even knew which shoes I should request downstairs in the shoe department! Awesome service and Ill be a customer for life!

Jessica Nipper

Called to speak with the Fine Jewelry Department of Nordstrom and I was connected to a very rude, distasteful lady. So rude, my colleagues in my office could over hear how rude she was on the phone. Was wanting to buy the Black Movado Bold for my fiance...Now, that purchase will be taken to Helzberg Diamonds or Macys. Thank you.

Mario DiAntonio

I remember when Nordstrom sold quality products by designers that care what you look like after donning their products. Little by little my perception of Nordstrom has deteriorated significantly. I hope they are able to recover because they still offer the best customer service in the business.

Crystal Clear

Since i no longer can purchase my favorite designer clothes. I am no longer a happy customer. You are part of the problem with AMERICA. IVANKA IS A FIRST CLASS LADY AND A FIRST DAUGHTER. MAY YOU GO UNDER, we the people run this now. Get use to it!

Ross U

Nordstrom is a great clothing store company with the best customer service youll ever fine. They dont question returns or exchanges at all, which you never find anywhere. Amazing brands and great discounts sometimes.

Sitara Elias-Perez

Every time I go in or near this store, I feel like a dead animal in the middle of the street. NOTE: I am not here to share my thoughts on stupid Ivanka Trump. Who cares about her anyway?

carol p

The customer service was rude nasty and very unprofessional. I cannot believe such an upscale store would employ such low class people to service their customers. Wont be returning!!!

Andrew Hebert

This is a large Nordstroms that with a decent sized mens and shoe sections. Only gripe is that finding a sales associate in womens shoes can be an adventure on busy weekends.

Janson Morehead

The best food in the mall is at the cafe - dont pass it up next time youre here and hungry. Looking for a deal? Get the grilled cheese (which is killer with bacon added)!!

Benjamin Richards

Men, if you work in the area, take a detour on your next lunch break and visit the shoeshine parlor. For only $2.50 you get a very nice shine (so tip generously).

Robert Mikolajek

Ive never had a bad meal here and the service has always been exceptional.