Atlanta Cycling - Vinings

Reviews 6

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M and S L

I used to be a customer, bought a bike here even. But when I brought in an outside bike (I brought when I moved to GA) they first gave me attitude for it. I spent years dealing with an under satisfying bike that they sold me, specifically the brakes, that they NEVER resolved. Ive since moved to a more appreciative store. I most recently brought in a custom built wheel, just the wheel and clearly not one of their stock-only options, with a flat I couldnt get the tire off to fix myself as I had the wrong tire levers for the job. Immediately got attitude from the mechanic about using a tube. I exclaimed "I was tubeless, and still am on the front, but went through 4 tires in a month from side-wall gashes", and the response was "Well if youd come to me about it Id do a better job because Im more experienced." ... REALLY??? Not sure if youre insulting me (20 years NorthShore/Whistler background) or my mechanic (who is actually nice to customers). I said, "I gave up on tubeless because I kept gashing my sidewalls and got sick of buying new tires, four in the first month" his reply "there are better sealants out there than Stans" ... "really, will it stop me from gashing sidewalls every week?" He just looked at me with discontent ... Then the "more skilled mechanic" returned the tire to me inflated to a "asking for a pinch flat on a pebble" 18psi. This shop is analogous to the all-employees-branded style of a Lexus dealership (not BMW/Audi/Tesla, only a Lexus), and god forbid you show up in your Jeep that can actually go off-road with a flat tire looking to be patched. Aside from the attitude, historically they would ONLY sell me Bontrager accessories (tires, cages, etc.). If you said Maxxis Minion to them theyd probably be trained to scoff at the idea of a brand other than what their low-quality / assuming high profit margin vendor sells them. If you like pretentious natures, dont care about actually quality and options. This is your store. But only if you buy a new bike every year. Repairs are the bottom of their priority list. Case in point, it took 8 weeks to repair my suspension because they had to send it away twice to supplement their skills (on my $3,000 Trek from them) in which time I found a new shop and bought a new $4,000 bike.

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Barry McCarty

I have been a client of Atlanta Cycling and club member for 13 years, during which time I have bought four bikes from them. Their relationships with top manufacturers from around the world put them in a position to offer their customers the very best equipment available at competitive prices. Their sales staff are knowledgeable, personable, and are always looking out for the customers best interests. Their bike fitter, Mike, is the best fitter anywhere in Atlanta and will dial you in to your bike to make you as comfortable and efficient as possible. I cant emphasize strongly enough what a difference it makes to have a bike fitter who knows what he is doing and who is paying close attention to every detail of the fit. Even after getting my pedals, seat, and handle bar/stem to what felt to me like the most perfect fit I have ever had on a bike, Mike continued to work on adjusting the precise angle of my cleats to squeeze out just a little more power in my pedal stroke. He doesnt just get it close, but exactly right. After the sale, their mechanics take great care of your bike. AC has a strong community of local riders who are attracted to the weekly rides that leave from the shop five days a week. This summer my wife and I will take our 6th trip to the Tour de France organized by Atlanta Cycling. They really are a great place to buy and service your bike and to connect with great people who share your love of cycling.

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David Wetzel

There really isnt anything else I can say that hasnt been discussed already. When it comes to service, selection, price, courteous and knowledgeable staff, and their ability to make you feel like family, there is no other shop I would consider. Regardless of whether youve been a "guest" for five minutes or five years, everyone treats you with the utmost consideration when determining the correct equipment to get you rolling. They never push over-the-top products and you never feel pressure to buy the latest and greatest. Atlanta Cycling is full of the real professionals, who will sit down and discuss your goals to get you on the right bike with the equipment in your comfort zone and in your budget. The repair shop is second to none in the southeast. They get the job done right, the first time, every time. Whether you need shift cables adjusted or a full-bike-rebuild, your bike will never ride as smooth and consistent as when you leave Atlanta Cycling. With that being said, dont waste your time going all around town looking for exceptional service and friendly, honest people. Just go to Atlanta Cycling.

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Randall Daniels

Not a full service shop. Go somewhere else if you need anything outside of the common "tune-ups" or "repair services". Dropped of a frame to have the headtube faced/reamed. Mechanic told me it was something they could do and have it turned around in a couple days. He confirmed that they had the right tools to do this. The next day I received a call that this was not something they could do and was probably unnecessary for most frames. Obviously the mechanic did not look at my frame as there is a significant burr around the bottom of the headtube that will need to be removed before a headset can be mounted. When I picked up the frame I was told I would need to take the frame to a local framebuilder who would be one of the few who had the tools to perform the reaming & facing. This is something any Performance Bike or REI will be able to do! I could have gone to one of those retailers first and saved myself an hour of unnecessary travel and 2 days of waiting for the repair. Whats the point of supporting a local bike shop if they arent full service?

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Bryan Popka

I bought my first road bike at the Cheshire Bridge location about 5 years ago and had a great experience. I ended up moving OTP about a year later and luckily the Vinigs store was just a short ride from home. I have since got 4 additional bikes (2 for my wife) from AC-Vinings and the experience has always been great. At this point Im on a first name basis with half the staff (which may or may not be a good thing). Mike, their expert fit technician, is very thorough and does a great job understanding what fit issues you are having and explaining what he adjust to compensate for them. The service department is just as good. Theyve helped me fix up a 30 year old steel framed Ross and found a warranty frame replacement/upgrade from Trek once when I brought a bike in for a derailleur adjustment. I travel a lot for work and have visited numerous other shops around the country. None compare to the customer service I find at Atlanta Cycling.

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John Grimsley

My wife & I bought 2 new Diamondback Bikes ($900) from a local store and brought them in for a front derailleur adjustment. I had spent over an hour per bike adjusting brakes, seat height, etc. But when it came to the front derailleur, although I got it to shift properly, I was unable to eliminate all of the chain rub in the highest and lowest gears. After reading the Google reviews, Altanta Cycling seems like the best place to call. They said it was $15 per bike so we brought them in for the work. When we went to pick them up we were surprised when they told us there was no charge. The next morning we went for an early morning ride only to learn why. Not only was the chain rub worse, none of the gears were shifting properly ~ something I spent time making right 2 days earlier. So it seems that the only reason they did not charge us was because they were unwilling or unable to fix them. Total disappointment here ~ we will not return.

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