Ferguson

Reviews 6

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Jason Clift

Sold us a defective KitchenAid dishwasher(known issue so the repair man says) and refrigerator with damaged floor grate. Fergusons told us to go through KitchenAid after the defective product was installed and would not send someone out to replace the defective dishwasher. The product never washed one dish and is sitting in my Kitchen as I type, non functional. The repair man from KitchenAid said maybe the parts will come in on Tuesday maybe next Friday. We have already waited since last week for the repair man. I expected a higher level of service from this company and paid about $250.00 more than others quoted for what I thought would be a better experience. So far I have a $1,600 boat anchor. And plenty of hand washing dishes to do. Furthermore now I am expected to keep a brand new repaired item that never worked. Awful service.

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Janice Schaag

I was leary b/c Id hear one needed an appointment. Although it might have been good, Cecilia was wonderful from the moment we walked in the door. She greeted us, found out that we didnt have an appointment, oh, no problem, let me find someone for you. Elizabeth came and helped us greatly. We especially liked the "test shower" where we could see different shower heads in operation and confirm that we liked the one my husband had already chosen. Definitely would recommend to friends!

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J Belt

They have everything. Knowledgeable staff and great prices. This is where our plumber gets parts and where he recommended we go. I have gotten lots of parts for my house while remodeling. Most things they have in stock. What they have had to order for me always came in the next day.

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steven wells

Very very poor customer service. The employees act as tho you are interrupting their free time.

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LISA ROBINSON

The staff and the parts department are very knowledge of all products. I will purchase again.

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Yael Tranter

Very bad customer service!! Dont go there

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