Ferguson Showroom

Category:	Bathroom Supply Store
Address:	262 Buckhead Ave NE c200, Atlanta, GA 30305, USA
Phone:	+1 404-495-9919
Site:	ferguson.com
Rating:	2
Working:	9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 10AM–5PM Closed

Location

Photos 100

Reviews 6

Mary Zeman

We are EXTREMELY Frustrated with the installation process on our $6800 PLUS Wolf Stove. We initially didnt make an appointment in Buckhead, and walked out after an hour of nobody helping us. Then when we did purchase, the installation has been botched. Twice, the wrong trim pieces have been ordered by Fergusons to be installed. So, for the third time, new pieces have been ordered to install into the marble as trim on both sides of our island downdraft Wolf Stove. The company that Ferguson uses to do the installation has been very patient and they were the ones who actually ordered the correct part on the third try to get those pieces installed. To be treated badly is one thing, to pay almost $7000 for a stove then have it botched stinks, and we will never purchase from Fergusons again. Be forewarned, even if you plan to spend a lot of money, the customer service is not good.

Pam Dooley

We purchased the "tub of our dreams" from Latoya, a Kohler Escale tub with bubble jets, and had it delivered to our new construction home in the mountains. However, after many conversations with Kohler, our builders determined the tub is not recommended for a concrete slab installation and were not willing to warranty the installation work. We contacted Lotoya on a Monday morning and by 11:00 a.m., we had a new tub scheduled for a Wednesday delivery. She went above and beyond to keep our construction schedule on track and the new tub showed up exactly when she said it would. Thank you Latoya!

r mccanless

Dont waste you time,Worst customer service! They need not have a showroom if you must have an appointment first in order to speak with anyone concerning the different lines of appliances. We had done online research and were prepared to order a kitchen suite of wolf appliances however, we were treated so rudely we left! If you need great customer service I recommend Sewell appliance store. We were able to purchase our new kitchen with no hassle and experienced sales staff.

Josh Lewis 4

This place is extremely hard to do business with. I "walked in" to purchase bathroom fixtures. I was told that I need to make an appointment first. I was annoyed because I had already gone to the manufactures web site and picked out what I wanted. I made an appointment then took off work to come and purchase the fixtures. When I came in the second day they had lost my appointment. I write this review from their showroom waiting room. Oh yeah, they do have free drinks.

Noah Allen

I was going to write a review about Fergusons poor customer service. However, that would be an insult to poor customer service. I was told that I shouldnt have bought the product because its poor quality. I then asked them why they sold the product to me.

Caroline Lites

I find them extremely knowledgeable and so easy to work with. Highly recommend ferguson and especially working with Sarah Hammond.