Category: | Pet Supply Store |
Address: | 3372 Cobb Pkwy NW #300, Acworth, GA 30101, USA |
Phone: | +1 678-574-6592 |
Site: | stores.petco.com |
Rating: | 4 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–7PM |
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Diane Winslow
Had an amazing experience at this Petco. Bought a guinea pig and about 10 days later noticed hair loss around his eye. Brought him back (still within 15 day warranty) First, manager Ricky offered to replace him, but since we already bonded with the little guy, he arranged to send him to a local vet for treatment. A week later, we called to check in. Manager Mike gave us an update and suggested that we could come in for a visit (since piggie had ringworm, he needed to stay in quarantine for 2 weeks) Mike brought the cage out so we could see him and visit. Mike gave us the all clear a week later and we picked him up. In my opinion, Petco could have taken the easy, cost effective way out -- instead, they did the right thing and got our pet back to us, healthy and happy!!!
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A Private User
A very disturbing visit to this store today. The lack of care and knowledge in and about the reptile area was appalling. Im sure there is a footless, if not dead leopard gecko in the building at the moment due to lack of care after an incomplete shed. Also, disturbing is that they are being housed on substrate that is known to kill them. I left there almost in tears at what I saw. And yes, I let it be known I will never, ever walk in a Petco again, and I will advise anyone I come in contact with do the same. I know these small creatures are just an item on a shelf to make money to them, but to people who have had them as pets, they are no less loved than if they were a cat, dog or any even a family member. Shame on you Petco.
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Philip Milam
scheduled a shaving of my Golden Retriever for today at 2. dropped him off a little early and was told they would give me a call when ready. came back about and 45 minutes later. I checked and asked how he was doing. The groomer just looked at me and said "good so far". Something did not seem right so I asked if they had even started on him. She then started tellking me it was a 3-4 hour process and they dont schedule one dog at a time. She finally said they had not started. I got my dog and left. I was never told how long it would take, either when making the appointment nor when dropping him off. We have spent a lot of money at this store but will not spend anymore.
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Oleo Luberis
Purchased an aquarium light from this location , light did not work. Retuned light next day, spoke to cashier because I forgot my receipt . The cashier said its ok they can because I purchased light yesterday, but a manager named Ricky would have to do the exchange. She called rick who came and with an attitude asked for my receipt , I told him I forgot it he stated " NO RECEIPT NO EXCHANGE" and walked away. The cashier told me sorry , and I told her its ok , I will return it closer to my house and will never shop pet I again.
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Robert Brooks
Not the best place compared to PetSmart the co-workers dont seem to really care and it doesnt seem to be the cleanest or inside I dont think the prices are that good either but it has some pretty good fish in Fish Tank selection so if thats your jam then you might want to check it out
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Lisa Coleman
Great store! Fast, friendly and very courteous service! Great prices overall, and excellent sale prices! I enjoy talking with and viewing the sweetest dogs went visiting this store through the Cherokee Humane Society on Saturdays. One of my sons favorite places to visit!
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Clint Thompson
The outside rep for dog food was more help than the 3 employees on duty, not to mention 2 of them were on break at the same time. We looked for help all over before finding the 3rd employee actually working with the crickets in front.
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Barrett Muhlenbruch
Petco will have people from the humane society adopt a dog to you even if the dog was sick and when you dont follow there treatment which was wrong they will send someone to try to break in your house.
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Jane-Marie Rainer
They do wonderful adoptions through the Cherokee County humane society. This is our first dog and they were very helpful picking out what we need, without pushing what we dont need.
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Bree Bannerman
Jordan baths my two pugs and does an excellent job. One of my pugs is handicap, and Jordan is so good with her, leaving me 100% confident leaving them with her.
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Forgotten Paws
Every time I walk in meeting to discuss finding a specialty food for one of our dogs with an issue, they have been very very knowledgeable and helpful
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Chris Munn
Petco is one of my favorite pet stores to go to,all the animals I have gotten from them have done well and all of the employees are always nice
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Randall Dean
Always lots of items to choose from. Found what we wanted at a reasonable price. Keep an eye out for the deals from time to time.
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Tom Hill
Great place to get All your pet supplies . They gave us a 6 lb sack of dog food to try . Nice people and nice place !!!
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Danielle Barrett-Powell
The store is clean. Definitely prefer PetsMart. More choices of products, pets and the staff is friendlier at PetsMart.
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Dennis Kast
One pit bull aggressively sniffed my dogs butt and she didnt like it much. That pit had no respect for her hind end.
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Sharron Kinney
Absolutely amazing care and attention is given to my two Great Pyrenees. The groomers here truly love their job!
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Alex McCarthy
They always have what we need, but its sometimes hard to find staff to help you or check you out.
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Kimberly Austin
Always helpful and friendly employees, clean and open layout making it easy to find what I need.
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Denise Smith
Prices are too high here, but the grooming is very good. We use Lan, and have a shih tzu.
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Lucas Carr
This store is overpriced. They have a smaller selection than other larger stores.
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Paula Arnett
The store is clean and organized. Well stocked with a variety of pet items.
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Brige McCoy
Great employees but not a large selection of fish or reptiles.
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Carol Beaman
Love this place. Its the only place I shop for my dogs.
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The _dog222
Overall really great service!!!! Great people too!!
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Olivia Maggie
I love this petco. NONE of that stuff I saw..?
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Suzie Crowe
Very helpful! Employees are always so nice!
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Brandon Harris
Good people and prices were great. Thanks
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Wendy Patterson
My name is Siri and Petco is awesome
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sheri Hester
They were wonderful and so helpful
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Eduardo Voloch
Great variety on aquarium items.
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Adam Wade
Very helpful, descent prices.
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John Mc
Love the dog training
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Jason Walls
Knowledgeable staff
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Quentin S
Very friendly staff
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Michael Rolader
Tyler was great
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Whitney Whitmoore
Nice selection
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Rider Westerberg
Nice Petco.
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Michael Warmoth
Ok