Category: | Used Car Dealer |
Address: | 1250 Oslo Rd, Vero Beach, FL 32962, USA |
Phone: | +1 772-567-0023 |
Site: | stepaneksauto.com |
Rating: | 3.7 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–2PM Closed |
JE
Jeff Garbacik
Worst experience ever. I bought a 01 ford escape for 7500 of course I had no room to negotiate my credit is bad and was in need of a car. The dealer was an a hole not helpful or very knowledgeable on cars at all. I test the the car it had an idle problem when first on. Was told the car would be fixed the next day. Went the next day started the car seemed fine then. Started it the next morning and it stalled out of my driveway. Called the daler they told me there was nothing they could do their tech wasnt gonna be in town for 2 weeks. 2 weeks later after having problems the whole time I bring the car back they said they fixed the problem again which they did not I had the same problems the very next day called again to bring the car in again was told the tech wouldnt be around for a week or so. Brought it again the car was never fixed still had the same problems. I finally gave up trying to fix the car after they told me I had to but a $200 piece becuse it wasnt under warranty even though the car had problems from day one that were supposed to be fixed. I would never but from there or recommend it to any one they can keep the 100 for a reterring a friend. On a good note ricardo I believe his name is is a decent guy He was the only bright spot
KR
kristy albano
My husband and I went looking for a vehicle for our son. We assumed they had decent cars due to all the cars we have seen with their name, however his prices are absolutely insane. We had asked to negotiate for 2003 vehicle they wanted 7,000 for. They didnt wish to wiggle at all. The I assume BIG boss came out and wouldnt budge on price. By the time this vehicle would have been paid off it would have ended up being a $12,000 vehicle. When we told him what we were looking to put down and pay we were told "your not gonna get that price here so you can go somewhere else." So needless to say we left and got an amazing price and vehicle through the ford used car vehicles. Saved me $4,500 off their price. We were not happy with our experience and will not go there again ever.
JI
Jimmy Willenbrock
I walked in to Stepaneks Vero Beach location and found exactly what I was looking for at exactly what I was looking to pay. The have been very fair and reasonable with me. They have given me the chance to rebuild my credit, they voluntarily report positive information to credit companies. The convenience of being able to pay them directly cuts out the hassle of dealing with big banks.They are a true family business, they are hands on and care about your family. The thee year warranty gives me piece of mind knowing I wont have to worry about any high cost repairs while paying off this vehicle. If you want a no BS, honest, straight forward car buying experience I recommend buying a car from Stepaneks. Go down and talk to Brandon, you see exactly what Im talking about.
NI
Nicholas LoPresti
Wish I could give -5 stars. Worst possible experience. I came in out of the rain reeking of desperation for a car to go to work. Naturally these vultures picked up on on situation and took me out behind the woodshed. I was stuck paying 320 a month for 3 years for a 2000 Tuarus that came up as $1,200 on kelly blue book. You do the math. Then when I finally got some balls and confronted them about wanting to give the car back they attempted to scare me and talked down to me. I tried to ask a question in the middle of the owners rant which made him blow up. What happened to trying to support the community that you profit off of? What happened to the customer is always right? Bottom line, these people prey on those of us in less fortunate situations with no remorse.
A
A Private User
i went to stepaneks with bad credit and got a three year warranty, and YES they are not the cheapest in town but what you get for your buck is amazing. They are the only dealer I know of that will sell you a car when you have bad credit and give yes GIVE you a 3yr warranty and report to CREDIT for you, so you can make yourself better.So I guess you get what you pay for, they never even checked my credit and I have had 3 repos because my car broke from other dealers including a new car store but no repos with them because they are always there to help me if something goes wrong
MO
Morgan
Although they are a little pricey, Im happy I went with them. Even after hearing bad reviews and reading the ones online, I decided to just go with it because everyone has different experiences no matter what. Sure I have an older vehicle but they got me into exactly what I wanted and even worked with me on my payments. Not everyone is going to be happy with what theyre quoted but if someone is willing to work with you and get you into something almost identically to what youre looking for, you cant complain. With that said, five stars all around.
GR
Greg Gallagher
"WARNING!" Do not buy your next car from these guys. I stopped in to look at a few SUVs. They were closed. It was Sunday. I saw 4 vehicles that I liked. Between 2002 and 2005. I called today Monday to find out the prices. OMG!!!!!!!!!!!!!!!!!!!! Book value on a 2002 Ford Explorer is around $3,500. to $4,000. They wanted $9,995. ( ARE YOU KIDDING ME? REALLY!!!!) I told them they were way over book. He came back with, "They come with 3 year warranties." What a scumbag! I hate people that rip others off. "BUYER BEWARE!"
RA
Rachael reyna
This place is awesome!! I went to them looking for a new vehicle for my expanding family but also on a budget. They did everything they could to make sure I was happy. I wasnt pressured into something I didnt want or couldnt afford. Everyone was so nice and jumped through hoops to make sure I was happy. They even entertained the kids while doing all the paperwork. Great cars at great prices and they are willing to work with anyone! I recommend them to everyone!
WH
whosurdoobie
Nothing but low life scum. Sales people do not know a thing about cars. Every single technician is a backyard mechanic. Plus mr stepanek is one of the most horrible people ive ever had to deal with. The guy definitely has mental issues and before i got a car from there i heard from someone very close to him that he beats his wife. I dont know if its true but the shoe does fit. Stay away from this place. Or dont. Either way youve been warned
SC
Scott Cassady
I would recomend Stepaneks for anyone looking to purchase a vehicle. Brandon the sales associate I worked with was great. Professional, upfront service in a comfortable environment. They gave us all our options and allowed us to pick what car we wanted. One of the best things is the warranty that automatically comes with the car. If you need a good reliable car, at a great no pressure dealership, call Brandon at Stepaneks today.
TI
Timothy Bechtold
We went to the lot hoping to save money and upgrade our car to something newer with lower miles. Instead they wanted a ridiculous amount of money for something that was just as bad and old as our current car. They wanted $220 every two weeks ($440/month) for a 2006 Hyundai with 108,000 miles on it.....SERIOUSLY?! We went down the road and bough a BRAND NEW car for $350/m. This place is a joke.