Arctic Wholesale Refrigeration & Appliance Rochester

Category:	Appliance Store
Address:	320 Goodman St N, Rochester, NY 14607, USA
Phone:	+1 585-242-9219
Site:	arcticwholesale.org
Rating:	4
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 8AM–4PM 11AM–4PM

Location

Photos 100

Reviews 23

Matthew Drouin

I am a landlord and have purchased many appliances from Arctic Wholesale. I have never had any problems with any appliance I have purchased but I must offer one caveat. I would not suggest buying a dishwasher here. Not because of the quality of the used appliance, but because they do not install them. One of my contractors tried forcing the DW into a cabinet space and bent the frame. After the DW started leaking, Arctic denied fixing or replacing because the appliance was not installed by them. At the time I purchased this item, they did not offer installation and am not sure if they do now. So if you have a problem with a DW, then you are SOL. The stoves and refrigerators I bought from Arctic are fine. I bought all of them to furnish one of my apartment buildings about 6 years ago, no problems.

Gary Stubbings

Their website claims "same day delivery" but I dont believe it for a minute. The first time I looked for an appliance, the best they coul)d do was two days later. This time, we purchased in Saturday and was okay with Tuesday delivery because of a Monday holiday. Then a major snow storm hit and it got moved to Wednesday. We were understanding of that. Now it is Thursday and they still cannot tell us when our delivery will be made. My wife and I both took the day off to do something special for our daughters first birthday and are stuck at the house waiting for a phone call, which is totally unacceptable. Between my business and two family house, we buy a lot of appliances, this will be the last from Arctic.

Digital HD Advertising

I purchased a used stainless steel whirlpool refrigerator back in March 2016. It was a great buy until the freezer stopped working. I called up and it was still under warranty for parts not labor. I had no problem paying the $99 for the guy to come look at it. The repair guy came and said it couldnt be fixed to call and up and they will replace it. With no hassle at all Angelo (manager) said for me to come down and pick out another one no charge. I went down today and picked out another stainless steel refrigerator and it was delivered same day! Not only was this great customer service but everything was handled in a timely manor. Would use these guys again and highly recommend them!

Adam Rossi

We were referred from our Realtor to AWR&A since we were looking for a new Washer and Dryer. We contacted the Goodman office, and they referred us to their Batavia office. We not only found what we were looking for, but Mike also gave us a better price then their listed price. He also offered to deliver them in just a few hours after our purchase, on a SATURDAY. We were very happy with his professionalism, and he helped us install them as well! Thanks Mike, and we will definitely look into your office for future purchases when we have the need! We will also spread the word about your company.

Joe Cool

Hey Thanks Mike!!! Mike sold me 3 appliances for my rental and gave me a great warranty. No hassle sales experience. I was able to pick from a plethora of reconditioned merchandise (you couldnt even tell they were used) and get a discount for my junk trade ins. I also got same day delivery (actually 2 hours later) for cheap. All that was asked of me was to pass the word along to my friends. When given an extended warranty at no cost, I told Mike that I would tell the world. So here I am, telling everyone and anyone that if you want great appliances at cheap prices, come here.

Mark Updegraff

Waste of money for the price. I own a property management company and was really happy doing business with artic until I realized their used appliances last for about 6 months and then die. The savings when compared to NEW appliances is not significant enough to justify the risk. Of 7 Units that I have purchased 3 have failed with in the first year. I learned the hard way, go to lowes and spend the extra 100$ and have peace of mind.

William Boudreaux

I am a new landlord and I happened upon Arctic Wholesale surfing through Google. I have used them for a stove and a refrigerator so far and I ma extremely pleased with the service and the value of the products received. Mike is ready to take care of any issues that you may encounter and they have a great selection of appliances. I highly recommend using them for your home or rental properties. You will not be disappointed!

David Cherelin

Theyve always dealt with us honestly. Weve usually gotten good stuff from them, and we can afford a much better used machine than a bottom rung new one. When we have gotten a lemon, whether the machine didnt work well, or we decided we did like it, theyve always have been willing to work with us honestly till we were happy. We have gotten dishwashers, airconditioner, refrigerators, and a washer and dryer.

Azaria Wittekind

#1 Their prices are decent with various discounts #2 They deliver and take your old machines. #3 No one speaks English on the delivery team. #4 They give you a 5 hour window to come to your house and fix your stuff or deliver it. #5 Cash discounts #6 The "new to me washer" was broken but they at least give you the year warranty to fix it.

Quinn Avery

Excellent selection of products and fantastic service. Purchased a dryer from them for $200 plus installation and delivery charge. Worked excellently for 20 months. When it started causing trouble I called them up and they had someone out the next day. Walter was a great tech who got the machine up and running again.

Michelle Hardy-gesell

I have had nothing but good experiences when I purchased my washer, refrigerator and now dryer. All appliances have come with a warranty and never had to use it. I have recommended them to many people.I will come back again if/when the need arises.

Megan Pedersen

Such bad customer service, employees need to learn how to properly interact with the public. No, help at all with any suggestion . I bought a washer,dryer, refridgator, stove, everything but my dryer broke within a year. Very disappointed.

Richard Tynan

I was quite impressed by the quality of workmanship for the repair of my refrigerator. Walter was on time and wasted no time with the repair, explaining the problem and what repairs he was doing. Would not hesitate to call upon him again.

Jeanne Chambery

I went to four other used refrigerator places before going to Artic. Their prices were by far better. I purchased a side by side stainless steel for 700. Great service and very friendly. Thank you.

A W

Didnt call ahead, repairman doesnt speak English, nonetheless they have been awesome and very friendly. Saved us a ton of money on a new fridge and stove on two separate occasions.

Trinity Wilson

Very excellent customer service and the have the best prices for appliances and I would recommend them to anyone looking for appliances

Joseph Dorney

Very friendly employees, not too pushy, place offers cash discounts. good selection

justina franklin

Shawn was great, washer n dryer works Amazing!!! Def recommend without a doubt

Jason Charles

you have to check this place out...amazing deals and friendly staff.

Heidi Condello

Appliances are refurbished and sometimes breakdown quickly.

bonnie brennan

Lots of choices, good warranties and GREAT employees