Category: | Furniture Store |
Address: | 40528 US Hwy 19 N, Tarpon Springs, FL 34689, USA |
Phone: | +1 727-942-3618 |
Site: | matterbrothersfurniture.com |
Rating: | 3.3 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 12–5PM |
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Angela Byrne
DO NOT FALL VICTIM TO MATTER BROTHERS FURNITURE! Text book rip off salesmen! Sweet as candy while theyre selling their over priced, junk furniture and completely rude and non caring as soon as there is a problem! Id rather buy at Macys where they actually stand behind their products! Heck, you would do better at Big Lots. No, thats no exaggeration! Buyers you have been warned... I should have done more research and read all the bad reviews before buying here. I only hope I can save others the headaches I am going through. UPDATE: it has been 5 months now and Im still fighting to get my money returned for my purchase of a defective couch -which is still sitting in their warehouse!!! Little do they realize that I will continue to spread the word that Matter Brothers Furniture is a rip off and not to be trusted. I have personally shared my experience with at least 5 definite buyers. They were wise, learned from my misfortune and purchased elsewhere, and they have all confirmed that they couldnt be happier, and they all saved at least a few hundred dollars. One couple in particular, newly relocated neighbors, almost made the mistake of spending over 7k at Matter Brothers to outfit their new home. I will continue to help others not make the same mistake that I did! I will keep updating this review with any new news.
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Laura Taylor
Went to at least 5 furniture stores today, starting with one with awful sales people that were like sharks and really pushy. Ended up going here after finding it on google by searching "furniture store." They have a massive showroom with absolutely stunning furniture. My salesman, George, was extremely patient and did not try to push my budget at all. He quickly figured out my style and knew exactly what to show me. I told him I still wanted to look at other places and he was not rude at all. After going to several more stores, I called him and told him I was coming back to pick up the recliner we discussed and order a couch. I was running late and arrived 5 minutes prior to closing. He had the recliner wrapped up for me and helped load it into my truck. Even though it was already closed, he asked if there was anything else I needed and I asked about coffee tables. He was in NO RUSH whatsoever even though it was past closing time. He took his time to show me everything and I ended up ordering a coffee table as well. EXCELLENT customer service. I highly recommend Matter Brothers. Great prices, too!
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Robbin Hosford
The sale itself was good. It started with the furniture taking over 6 months to be delivered. But this is the worst furniture we have ever bought. 4 years into it our Natuzzi set and it has two broken recliners and the stitching is busted. For spending close to USD 6000 ! we would have expected more. The guardsman extended warranty is not a good deal. They do their best not to have to fix anything. Never buying furniture again that doesnt have a solid warranty. Especially given the price we paid.
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Nancy Holste
I have had the most excellent experience with Matter Brothers. I found a beautiful couch (on sale) that was perfect for my home with the help of Tina at the Tarpons Springs store. She was very pleasant and a great asset to the company. I took my girlfriend there to show her my couch I ordered and not only did she love it but, she bought a bedroom set as well. Beautiful store and lots to choose from. Great sales! Thanks again for your help. I will certainly be back for more.
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Ron Stieber
I AM NOT SURE WHAT HAPPENED TO THOSE OTHER CUSTOMERS BUT MY EXPERIENCE WAS GREAT. NOT ONLY ONCE BUT MULTIPLE PURCHASES. I HAD ONE INCIDENT AND ONE OF THE OWNERS VISITED MY HOME AND SAID, WHATEVER YOU WANT ME TO DO TO MAKE YOU HAPPY I WILL. THEY TOOK CARE OF THE PROBLEM AND TOOK CARE OF IT QUICKLY AND TO PERFECTION. MAYBE IT IS OUR SALES PERSON, SUSAN, WHOM IS EXCELLENT TO SAY THE LEAST. I TELL YOU ALL BUY HERE AND BUY WITH CONFIDENCE. THEY ARE GREAT
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R B
DESPICABLE LIARS! STEER CLEAR!! I heard them actively making fun of a customer because she was a black woman. Places like this should be closed. When your sales members refer to a customer as "Big Blackie" then I have a problem with that. Not to mention they completely lied to my face on several occasions. If you want to deal with honest and decent humans, go elsewhere.
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Ron Stieber
EEEK... NEED TO PUT THE BRAKES ON MY REVIEW! OWNER LIED, AND DIDNT LIVE UP TO HIS WORD. NOW I BETTER UNDERSTAND WHY ALL THE NEGATIVE REVIEWS. YOU HAD ME FOOLED MATTER BROTHERS, BUT IVE SINCE LEARNED THE UGLY TRUTH ABOUT YOUR OWNERSHIP AND STORE. NOT SO PEACHY AFTER ALL! MATTER BROTHERS IS JUST BAD ALL AROUND - THERES NOTHING MORE TO SAY.
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Wayne McCLure
Excellent selection, their sales staff is top notch. Ive bought selections for several rooms here. My wife has certain visions for each room in our house and finding the perfect pieces. Susan, our expert sales person helped guide and actively hunted for the perfect piece!
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Karen Merchant
Horrible experience. Sales person lied about not following up with my delivery then told another lie..then flat out denied that she ever waited on me...pick a lane lady and stick with it. Thats how they treat people that have been shopping there for years..yikes!!!
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Jewel Defiores
This store carries the Florida Style better than any other furniture store. Wish I could purchase and carry right off the show room floor. Every item has to be ordered and their is a wait of a couple weeks.
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David DiSabatino
A furniture store that has a huge selection. Friendly staff and great prices. Tina was everything thing a salesperson should be.
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P S
Tina K was very helpful. Shes truly an asset to your company.
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Mildred Robinson
Excellent selection, their sales staff is top notch."
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Tom Russell
Great selection. Susan helped us and she was great!
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J Johnson
Nice selection of Florida style furniture.
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David Havasi
No dark wood at all, everything is beachy.
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Tampa Movers
Nice quality furniture