Category: | Motorcycle Dealer |
Address: | 2463 Greer Rd, Tallahassee, FL 32308, USA |
Phone: | +1 850-575-0305 |
Site: | floridamotorsports.com |
Rating: | 4.4 |
Working: | Closed 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–3PM Closed |
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Jonathan Helle
UPDATE: I recently totaled my 2013 Daytona. I did not look anywhere else for a new bike. I immediately went to Florida motorsports and bought a new 2016 Triumph Daytona. 3 years of excellent service deserves customer loyalty. If you are in the market for a new bike you need to go see the guys at Florida motorsports. They will take great care of you with a great deal on a beautiful bike! I recently bought a 2013 Triumph Daytona 675 from Florida Motorsports. I initially spoke with Tony about the bike. He was extremely helpful and knowledgeable answering all of my questions. There was no pressure to buy immediately and everyone there was extremely helpful. Kent, the owner, is a great guy. We spoke at length about track days, and the classes available at the track as I am completely new to sport bikes and want to learn all I can. I quickly put 600 miles on my bike making it ready for the first service. Unfortunately for me I was in the middle of my busiest time of year and was unable to take the bike in for service. Kent drove to my house, put my bike on his trailer, and drove it back to the shop for its first service. When the service was finished I was still unable to pick the bike up. Again Kent came to the rescue, loading my bike onto the trailer and driving it home for me. This is truly above and beyond service. Jason in the parts department was also very helpful, finding me several options for things that I wanted to add to my bike. Devon and the service department is incredible. Extremely knowledgeable and bend over backwards to help me get my bike back as quickly as possible. I cant stress enough how pleased I am with the service department. Everyone in the dealer is very friendly and knowledgeable. I am very happy that I chose Florida motorsports to purchase my bike. Longtime local businesses like Florida Motorsports are the best places to go.
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Ryan Smith
I brought my older bike in for service at Florida Motor Sports. It was in bad shape motor wise. I knew it would be expensive and would probably take some time. I wanted to bring it here specifically because of the mechanic on staff named Wayne. I have heard great things about him from fellow riders and business owners in town. They fixed my issues with my bike, but with the loss of my gas cap and a couple of bolts. Yes, they lost my gas cap. How? I have no clue and neither do they. This is a little scary giving that a gas cap is not meant to be off of a bike long enough for it to go missing. This also questions how organized they run their business. I requested they order me a new one and overnight it. They did do this, but it was a cheaper and a completely different style and color gas cap. I was pretty discouraged with this and let my feelings known to the owner Kent and staff. Being a business owner myself I would have handled it differently. I would rate their customer service a 2 out 10, yes that bad. The final stray to what lead me to even do this honest review of their service was when I checked my radiator fluids on my bike and noticed a different brand of coolant was put back after the repairs, different meaning not as expensive and not as good. I asked the owner Kent if I could get a replacement of my coolant and he said" Ya, you can buy some at full price", WTF? You would think after the embarrassing mishaps he would show some good faith and fix his companies mistake, but no. I will never return to this shop and I will try to warn people that ask me about their service. I would like to add if you spend a lot of money with Kent and buy new bikes form him you will probably get better service than I received. Unfortunately I am not in the financial position to spend 20k a year with a bike shop just to receive better customer service.
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Jason Poppell
I purchased a pre-owned mini dirtbike for my 2 sons on Christmas Eve this year, 2012. I called ahead that morning to ask about thier selection and Tony was very helpful. He provided all the info I was looking for so when I arrived at their shop, I was pretty much ready to make my purchase. The whole staff provided a customer service that was above and beyond excellent. I also needed to purchase 2 different youth size helmets for my 10 and 7 year olds. They made me a great deal on these 2 new helmets. Well, wouldnt you know, I chose the wrong size for one of them. We went back in today, 12/26, and they ordered me the same helmet in the correct size and are having it shipped in at no extra charge. I am very pleased with my experience at Florida Motorsports and will be back when its time to buy that second youth size dirtbike. Thanks for all your help and great service.
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Jonathan Putrow
I simply called this shop to have them quote me a price for labor on replacing the fork seals on a pair of fork which were already removed from the bike. When I called I was told that their labor rate ($85/hr) was the lowest in town, which it IS NOT, and tried to tell me that it would take 3 hrs to accomplish this task. After trying to ask why this would take so long, the person who I was speaking with told me that I could "do it myself, or take is somewhere else". I wonder why people are so rude in an economy like this. Shouldnt they be trying to earn business? I guess this rude, very rude customer service is tolorated by the owener and managers at this strore. Therefore, if you do not want to be disrespected, treated rude or taken advantage of go somewhere else.
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Michael Ingram
Wore out the clutch in my Triumph Tiger 800 trying to get it out of a mud hole near Perry while on a solo trip to Florida from Indiana. Nursed it on to Tallahassee the next morning and took it to Florida Motorsports. Jason, Devin and Max were absolute life savers and got new clutch parts overnighted so I could get back on the road to Indiana. Jason called around and found me an affordable hotel nearby and Devin even gave me a ride over and helped me with my luggage! The parts came in the next day and Max had the bike ready to go in 3 hours. Devin picked me up at the hotel and brought me back to pick up the bike. These are the kind of guys who make me feel good about being a rider. If I lived anywhere near Tallahassee, I wouldnt go anywhere else.
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Jordan Rigdon
Absolutely terrible, I was quoted 2 weeks, and $200 to fix my 4 wheeler, 6 weeks later I get a phone call, saying it will cost closer to $1,000. 4 weeks, and $800 off the estimate I was given. And I had to pay $50 for them to put a compression gauge on it! I CAN BUY ONE FOR $20! Also, they charge $100 PER shop hour, thats NOT including any shop tools or equipment used, or parts the have to order. Thats simply labor. Im absolutely, 100% dissatisfied with them, and I will never go back, take anything to them, or buy anything from them ever again. Costumer service gets a 0/10, Value gets a 0/10 Friendlyness gets 0/10 Service 0/10 I would never recommend a friend to go here. EVER!