T-Mobile

Category:	Cell Phone Store
Address:	1764 E Silver Star Rd, Ocoee, FL 34761, USA
Phone:	+1 407-930-0593
Site:	t-mobile.com
Rating:	4.7
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–5PM

Location

Photos 10

Reviews 31

miguel nieves

The store Manager is awesome he helped me fix my bill which it was almost $1,345 dollars for international calls and he assured me that he would take care of me when he took his time to go over my bill and my plan. he got on the phone with customer service and with one call he resolved my issue and my bill got credited down to $145.00 dollars which is my normal bill. If you want customer service you got to get to this store. The staff are all friendly and super nice. I never had an experience like this in any other T-mobile stores. Im making this my home store to go to. Thanks !!! from a happy customer

Romina Soto

SCAM!!! One of the workers here set me up with a deal for a tablet for Fathers Day weekend. He said that the tablet will be only $31.56 plus $9.99 monthly for the Internet. He "forgot" to explain that I will be financing the tablet and additional $19.99 will be charged to my account. Please dont go to this specific store. I know probably is my fault. But how the employee call me and explain the tablet offered at the store too. "It was a good deal". Now I have a tablet that is more expensive than an IPad.

Lacey

This store needs 5 stars! Miguel and the team helped me with everything when my phone was stolen. They went above and beyond for me, from teaching me how to track and lock my phone to showing me how to file a claim with my insurance. I will be going to this store from now on for future service! Thanks for all your help! Really great team.

Vanessa Vazquez

I have been to this store twice and both times theyve treated us like family. They went above and beyond with their service both times! Miguel, Caysha, and Mari are awesome!! Thanks guys for dealing with Cynthias phone and staying two hours after your store closed, and dealing with my crazy child lol! Thank you, thank you, thank you!!

Adorable Souls

Great experience!!! Miguel was so helpful and provided excellent service. Im happy to say this location with be my home store. It was a pleasure working with him and I look forward to seeing him in the future for purchases and any issue I have with my service. Thank you so much Miguel. Awesome job for sure!!

Amrita Chand

Just visited the Ocoee it was like always an awesome experience the associates there are so helpful and nice. They take the time to help you and get to know you Miguel and Mari were The Who helped me and they were so great. You also get really fast service here so you can be in and out. Thanks guys

Karen Karen

Had issues with my bill and phone issues but miguel the store manager took care of all of my needs. I will make this my home store now. I never recieve service like i did today and im happy that i stopped at this location. Thanks miguel for what you do and i will be back for future business.

Nicholas Tolbert

I started working with Caysha and was trying to set up my new phone because my old phone was damaged. Caysha as well as Miguel set up the phone and also helped with the information I needed so I am glad with my experience.

Lamel Fountain

I went to this store to pay my bill & they gave me a receipt that didnt have tmobile symbols on it,so I called tmobile & the tmobile rep told me to get a refund & go to another location!!!!!!!!!!!!BEWARE

Jimmie Gonzalez Jr.

Outstanding customer service and care is what you can expect from Miguel and his team! They are professional, very knowledgeable, and attentive to your needs. Best T-Mobile spot in the area!

Kimisha Roddy

Miguel was a great help. I went in there for just one thing and he recovered 21gb of space on my phone and solved my problem. Thank you Miguel!!! The best at this T-mobile in the Ocoee area.

Tela Pinto

Just got done leaving this store after I had a bad experience from another, and Miguel treated me as a family member. Ill make sure to make this my number one store for now on. Thank you!

Dustin Denman

Came in to JUMP my phone. Miguel was such a good help. He explained everything clearly to me and got me in and out in a good amount of time. Miguel is always a great help. Thanks Miguel!

Bonnie Pattison

The staff at this store is superb. Everyone is always so polite and they make me feel as if I am the only customer. Miguel is simply the best and his customer service is top shelf.

LJS S

I had a great experience today with Joan! She was super friendly and helped me with everything I needed. I will continue to come to this location whenever I need something.

Allison Saulsby

Mari was very knowledgeable and very patient with myself and my girls. I would highly recommend visiting this T-Mobile for your cellular needs!!

Janice Smith

Joan gave great customer service and i was very pleased on her accuracy on her promotions and plans she offered. Im making this my home store

Diamonique G.

Miguel is an awesome and gives incredible customer service and builds relationships with every customer that walks through the door.

Ricardo Muniz

caysha was very helpful in helping me choose my phone and accesories..very good and knowledgeable..5 stars...

Robert Bruno

Miguel is always extremely helpful and knowledgeable. Wouldnt even consider visiting another store.

Chris Mouradian

Miguel and team were a big help fixed my bill and got me a new phone! Wont go anywhere else