Staples

Category:	Office Supply Store
Address:	7500 W Commercial Blvd, Lauderhill, FL 33319, USA
Phone:	+1 954-748-4230
Site:	storelocator.staples.com
Rating:	3.5
Working:	10AM–6PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM 11AM–6PM

Location

Photos 58

Reviews 21

Mark Gabel

I love Staples. However on this visit I was mortified at how I was treated by a young unmotivated near rude, sales person. Upon asking him about a printer he told me that it was no longer in stock. He asked if I would like to purchase it online. He brought me to the counter where he logged into the staples website. Immediately an employee ready to work came in and my sales person started a personal conversation with him as if I wasnt in the room. Both of them kept it up and then another employee came over and joined in the conversation. All the while this is taking up my valuable time for nothing. I felt like this store wasnt to buy anything, it seemed like it was a "little boys club" and a customer wasnt the one who pays their salaries or commissions. He finally got to the matter at hand and said it could not be purchased on line. He then said there was one int the Mirirmar store. I wasnt about to drive there on his recommendation. When I arrived at home I went online and low and behold I was able to purchase that very printer there. Its going to be arriving on Monday. I called the manager simply because I can see this scenario playing out with many more customers if this person gets them. He should be helped to find a job elsewhere where he isnt in contact with anyone purchasing anything although I dont think anyone who has an entitlement mentality would do well anywhere in the business world. I am also going to call corporate office about this matter for one reason, its an excellent company and they cannot correct something they dont know about. More people should be so consciousnesses when confronted with mediocre, lack-luster customer support.

Sashanna Davis

I went to the Lauderhill store in Florida, located on Commercial Blvd and University Drive on 7/10/17. I saw the expandable/ long reach staplers on a shelf labeled $10. I decided to purchase 2 of them. When I got to the register I was told they were about $30 each. I told the cashier that the shelf stated $10 each and walked her to the shelf where she found the same staplers stacked there. She said she would honor the price since they were the ones who has them labeled wrong. The manager, Trevor/ Travis decided not to honor the marked price. He said the writing said another product. I was pretty taken aback and said nothing to him because I didnt want to share my lack of a perfect vision with the entire store. I have vision issues and cannot see all small prints; all I saw were the items and the large $10 below them. I believe they should have honored the marked price since they were the ones who stacked a bunch of expandable staplers on the wrong shelf or labeled the shelf wrong. He said something else was written on the tag but I couldnt see it. My disability should not be seen as carelessness while their carelessness be overlooked.

Dieusener Joseph

One printer is not working and there is no sign posted to make customer aware of the default. Only one person working the section; i watch two customers waited 20 minutes for assistance and finally left the srore without the service needed. I waived a female employee in a gray shirt and explained the situation, but my suggestion was met with severe agression as oppose to fidind a solution to the problem. IF YOU GO TO THAT STORE, DONT ASK FOR HELP OTHERWISE YOU WILL BE LOOKED DOWN UPON.

Jeanne M.

As far as office supply places go, this one is average. There are some good values and some that are not so good. The do have some on-line coupons, but they are pretty limited and we never seem to be looking for anything that has a coupon. The store is big, clean and well organized. You should be able to find pretty much anything you need. As far as service, the guy at checkout was surly. Maybe he was just having a bad day.

Sofanna Theisen

Will never return to this store!! Very rude, lazy and uneducated cashiers!! Your job is customer service why dont you help the customers!! I would not recommend anyone every visit this store. Just read the reviews I notice others have complained about the rude cashiers.Word of Mouth travels Staples. You should learn to hire motivated, educated and friendly staff.

Sosweet Powell

Im just leaving from this and this young lady in the self service center at the cashier area she was very poor in her customer service field. I walk up to her when she was assisting a customer and she act like she didnt even see me. She didnt make any eye contact that she will be with me soon or anything like that. I wouldnt recommend this store to anyone.

Hanzo

Placed an order was charged. Had to track the item myself and found it was delivered to the store. When I went to the store took 30mins for the manager to tell that its not in the system an that he will refund and reorder. Its not worth it your frustration order from Amazon..

marlon bazil

Lynden in the printing and coping station is amazing! He pays attention to details remembers you and give his best every time! I truly appreciate him and the customer service at staples everything I go!

Xelandria Aensland

Very helpful staff there that went out of their way to make sure I got what I needed. They fixed several issues with my computer and were very knowledgeable about the products they sell.

Arlene Schwartz

Staff went the extra mile to help me find the items I was looking for.

Chiki marin

I can believe that Im very disappointed i get my order a week later

Stephanie McPherson

Got what I needed. Fast and easy. Toner 245 for my printer.

Veron Coleman

Slow service. Somewhat helpful. Just an OK experience

Jojoe Baby

The sales associtae Kyla was very helpful and friendly.

Joseph Rutherford

Associate was friendly and helped me with my purchase.