Category: | Appliance Store |
Address: | 2905 E Bay Dr, Largo, FL 33771, USA |
Phone: | +1 727-535-5585 |
Site: | apsco.com |
Rating: | 2.6 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–2PM Closed |
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Ron Dorval
DO NOT GO THERE! We bought a Maytag washer from them a year and 1/2 ago and purchased a 5 year extended warranty from them. Well we had to jump threw lots of hoops to get a repairman to come out and when he did he told us to replace it then we told him we had the extended warranty so he sent a repair quote to the warranty company for $886 we only paid $599 for it originally.(And by the way the warranty company is a totally different company?) So the warranty company agreed to give us $599 in store credit. So we went to Apsco and they told us the 3 1/2 year warranty we had left would no carry over to the new one and we had also purchased a base and they would not replace it and said the new LG washer would not fit on it with out ever seeing it? Yeah I dont recommend Maytag either! Like I told my wife the Maytag commercials always say the repairman is never working on them thats because they just replace them! So once I got home from Apsco I researched the LG washer and found it was like $60 dollars cheaper at Home Depot or Lowes and Apsco would not match the price? So we called the warranty company and they agreed to cut us a check for $599 but who knows when that will get here? So the money I save will have to go towards a new base unfortunately.We called the BBB and we got a call back the next day from Apsco and the lady I spoke with said maybe the repairman had a bad day? I responded that he was here at 10 A.M. so other excuses starting spewing out and I said I did not have the time to listen to excuses and hung up! So if the repairman comes out make sure its really early because I can just imagine being the last customer of the day!
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Phillip Pelletier
I called around to find a part I needed to repair my washing machine. The only reason why I am giving them 2 stars and not 1 is the original person that answered the phone was seemingly helpful. This place told me if I ordered that day I could have the part the next day. So I gave them my credit card ( it was a Thursday ). I called Friday afternoon to check on my part and the first thing the person answered the phone said was "Well we call people when the part arrives but I guess I will check." He was not very nice about it at all. Eventually I was told the part wasnt there yet. I call on Saturday and now I am told the part would not be here until TUESDAY. The gentleman even told me on the phone, "oh thats weird it shipped from another state that must be why its taking so long" DONT QUOTE A DELIVERY TIME unless you actually know it! More than disappointed and obviously I will not be ordering from this company again.
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Garion Mello
Seeing the other reviews were from some time ago I figured maybe theyre better now,nope. I needed a replacement hose for my washer so I brought the hose from my unit in. The man at them immediately had an attitude like I inconvenience him by coming in. He wouldnt even look at the hose because I did not have the model number of my washer. I told him a generic one would be fine he said they are all specific. Well I have the broken hose right here....... He didnt care, didnt even attempt to get out of his chair. I get that they are specific but at least you could attempt to help. No one owes you business you have to at least attempt to earn it. Bad customer service, wound up getting a hose at Home Depot
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Kim Listemann
I dont even know where to start. We needed warranty work done on 2 appliances (it was already a fight to get it scheduled,...). The Guy shows up and tells us he has only one appliance on his work order (Needed warranty on an oven and dishwasher - his paperwork said refrigerator.....). Anyhow, since the oven broke the circuit breaker every time it was plugged in, we unplugged it. The Apsco guy then told us he cant check anything because he cant plug it in because the cable is too short! And that was it, he left. Needless to say that he didnt have any problem to write on his report that there was no problem found - how should he, he didnt even look....
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Ken Moore
Had Apsco come out to put new shocks on my washing machine in a vaction rental condo that I own. They forgot to hook up one of the hoses. My renter turned on the washing machine and went to the beach. Got a call from a neighbor that water was flowing out of my condo and into the hall. Had to rent a wet/dry vac and commercial carpet fans to remove the water and dry out the carpet. Called Apsco and was given an email address and person name where I could complain. They have not returned a call or responded to my email. Been 3 weeks and I dont expect one now. Will never do business with them again and neither should you.
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Jimmy Sanchez
Great experience,they (Natalie) was very helpful and professional,she walked me thru the trouble shooting options and my stove is working again. Thanks
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Karen Fedele
JERKS, THEY DONT LISTEN. THEY THINK BECAUSE I AM FEMALE 1 DONT KNOW WHAT I AM DOING!
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Joyce Ringuet
Had the parts we needed on old appliances