Marshalls
| Category: | Department Store |
| Address: | 3615 FL-570, Lakeland, FL 33803, USA |
| Phone: | +1 863-647-3316 |
| Site: | marshallsonline.com |
| Rating: | 4.3 |
| Working: | 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 11AM–8PM |
Location
Photos 100
Reviews 34
SH
Shenequa Robinson
I had the worst experience at this location thanks to an employee working in the fitting room named Barbara. I would give this location in Lakeland, FL no stars if I could. I went in to buy something to wear to my best friends wedding rehearsal, I liked two jumpsuits so I went to the fitting room to try them on. When I got to the fitting room Barbara was behind the counter and asked me how many items I had (while staring at my Ross bag I had in my hand from a previous purchase). She then proceeded to come around the counter to count my jumpsuits that were in plain view. I paid no mind to the way she was acting and went inside the fitting room with the items and the number card. After finishing trying on the jumpsuits I decided to buy one of them but I wanted it in a bigger size so I hung the jumpsuits back up and got dressed. I received a phone call while getting dressed and started talking on the phone and left the fitting room with the two jumpsuits in hand, as I was leaving the fitting room I hear someone yelling "excuse me I have to check those!" It was Barbara and the only reason I knew she was yelling at me was because she was pulling the jumpsuits back towards her. I turned around and told her she didnt have to be rude about it because it really wasnt that serious. Barbara said "well I need to check them and I need the number back". I went back into the fitting room to get the number and when I came back to hand it to Barbara she snatched it out of my had and said she wasnt being rude (when she clearly was). I asked her name (so I could go complain on her to her Manager) she responded "Barbara, go for it!" I went to the front of the store where I was met by the store Manager Brian, I told him what had just occurred he told me that he will review cameras to see what was said as if I was lying about the situation I told him how I didnt want the items anymore because of the customer service I just received he said "well you have a good day". He was so nonchalant about the situation. I asked him for corporate number he then called a woman employee over to show me where corporate number was posted on this big poster (which he was standing right next to). I called corporate and was promised a call from their district manager which I still havent received in over a week. I will never spend another dime in this store or any other Marshalls. I work hard for my money and will not spend it if I am not treated as a valued customer. I will tell my experience to any and everyone who crosses my path thats how dissatisfied I am.
KA
Katie Rucker
I havent been to Marshalls in quiet a long time. I decided to go last night to get something for my brother for his B-Day. I found 4 really great gifts right away, all name and on clearance!
JA
Jaime Cruz
Just like the other shopping area store. TJ Maxx..... Thus Ive also had good deals but the mens section is very limited.
KA
KAREN SNELL
I found some perfume that I havent been able to find in along time. Also I love their selection on body scrubs.
CA
Catherine Rivera
Great bargains....always have new items. I shop for shoes and homegoods here and always find something.
JO
José Parrilla
Low prices. A lot of stuff for women, but as usual with the discount retailers, nkt as much for men.
JU
Julie McDonald
Great prices and unique products! There is always something new when I shop here.
DN
DntKillMe
Its Marshalls. You get what you pay for. Way cleaner then the ross next door.
KE
KENNY JIMNO
They used to have good finds after digging through the racks..Not anymore
JA
Jason D
Always can find something good at Marshalls and the price is right.
CA
Cassandra Sonnier
Enjoy shopping here but the store could use and little "picking up"
KR
Kristine Paskiewicz
Always quick lines and clean, the workers have always helped a lot!
GA
Gary Thomas
Always buy more than I came for Something new I see every time
AL
Alice Albescu
Nice enough, but it could be better. Less than helpful staff.
FL
Floyd Hunt
OK good prices on name brand clothes GO GET YOU SOME BABY
MI
Miriam Baez
EXCELENTE
DI
Dimitri Cayro
Buenisimo
RO
Rosa Arjona-Medina
Love this store; great prices and quality.
VA
Val mariscal
This Marshall was very organized and clean
KE
Kelli Anthony
They have a great selection of everything.
KA
katlin Hume
Very well organized. Good prices
MA
Maria Pedroza - Davila
Nice, friendly customer service.
TU
Tulio Garcia
Almost always get what I need
KY
Kyle Kemp
Brand names while saving money
KA
Katherine Gaymont
I feel Ross has better prices.
SH
Shirley Crabtree Simon
Great prices. Always changing
AN
Anita Howard
Great store. Many items.
BR
Brown Rooster
Decent clothes at times.
BE
Ben Rollins
Cheap expensive stuff
SH
Sharon Morgan
Love Marshalls !!!!!
MO
mohammed alabasi
I love this place.
DR
Drew Whitt
Good selection
LI
life as Dea
Cute things
BE
Belinda Brown
Very good
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