Bicycle World Lake Worth

Category:	Bicycle Store
Address:	6155 Lake Worth Rd, Lake Worth, FL 33463, USA
Phone:	+1 561-439-5020
Site:	bicycleworldonline.com
Rating:	3.5
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM 10AM–6PM 12–4PM

Location

Photos 26

Reviews 13

Paul Messer

I could write a novel, but the short story is "stay away". I purchased a 4k Giant ebike which ultimately was replaced by the manufacturer due to defects in the motor. Understand I had to stand on my head to get attention from them to involve the factory rep. Back and forth at least 6 times and problem substantiated by their mechanics every time. When I purchased the bike the seat post was cracked and when I pointed this out it was swapped out. On this new bike, I assume they torqued it according to spec as its carbon fiber, but again this cracked at or before136 miles as registered on the odometer. Called and asked them to order, 2 weeks later I called to inquire about the part and yes its in but whomever didnt call me. Drive 25 miles to the store to be told that this is not under warranty and I have to pay for it. They replaced the one on the original bike as that one was cracked upon purchase. Bicycle Worlds position is that they replaced it once. Are you kidding me, a few days on the road and the seat post splits and its on me? I have been riding for years and I know the difference between normal wear and tear and manufacturer material failure. Ive been in and out of shops for years, mostly with Specialized products and clearly this shop functions below big box stores. I bought an ebike due to health reasons, and I can unequivocally state that doing business with this company is not good for your health.

A Private User

I found the entire experience at this location to be a great one. The staff was very attentive and knowledgeable. They took the extra time to suggest all of my options for price comparison and for my personal biking interest which happens to be mountain biking. They have a huge selection of bikes from cruisers, road bikes, mountain and trail riding bikes, bmx and hybrids. Everyone there was very friendly - ask for Alison, she is honest and patient and will give you the best fit for your needs. Rob is an expert on top of the line road bikes. As far as the bad review listed here, I imagine they went on an off day around the time of their move from the former location. I find this location to be much bigger and better with more selection. No better place to get a seriously nice bike, whatever your budget.

A Private User

Visited the new location on lake worth road... HORRIBLE SERVICE. I was the only person in the store, yet the employees acted like it was a burden to even answer a question. The guy at the counter was quick to say they could not work on my bike because there were only two of them there... And that the credit card machine was broken... Basically they acted like they didnt want my business, probably because they had their kids behind the counter in the store with them. Why even open? I dont think its going to last long, at least not with good bike shops like the Bicyclery close by in WPB. Save yourself the annoyance and skip this place altogether.

Daniel Bouchillon

I had a terrible experience here, when I first brought my bike in to get repaired they said it would only be 2/3 days max. So I waited to 6 pm on the 3rd day, no call or no update. So I call them to see what was going on, only to find out that they havent even started working on my bike. Along with that the price they quoted me was $50, they raised that to $100 after I already had to wait long then they told me. Once I went to pick up my bike they did not have a manager working at the time and did nothing to fix the situation. I was very disappointed in bicycle world, I would NOT recommend it to anyone. Do not go there!

Rick Villano

I was in a bind for Mothers Day. I called the Bicycle Shop and the salesman was very helpful in suggesting a reliable and affordable bike for my wife. To make the service even above and beyond, the salesman brought the bike out to my truck because I was in my pjs and wasnt able to come in the store. The stockboy even put it in my truck. Very accommodating. My wife was very happy. I am going back to pick up a bike for myself. Thank you for your attentiveness. Rick V.

Janet Caen

My bike broke down on me busy Thanksgiving week. It took longer than expected for them to repair, and they gave consideration for the delay when they charged me. I received kind and courteous customer service. Ultimately the job was done well and at price that was reasonable before they were kind enough to compensate for the time. I recommend Bicycle World for repairs and wont hesitate to go back to them in the future. THANK YOU :D

Josh Van Leuven

The staff at this location are bad. I left a bike there to get a wheel replaced and a tune up, after the 4th day I had not heard from them and went and claimed my bike. They hadnt even touched it. When I tried to get my bike they tried to give be someone elses bike that was a newer more expensive model. I ended up at the Bicyclery in west palm beach. The price and service at bicyclery were better.

Stefan Kovacs

This place is fantastic! All the bikes you can think of and they have very friendly service. Workers are very helpful and help you with all your needs. Ask for Stefan & Alison they were very helpful with my sale and very nice. The Mechanics know what they are doing and they give you helpful hints to improve your biking experience. Best bike shop in Florida!

Mark Ezrin

A good local bike shop. Was visiting for a short time period and needed a broken spoke repaired. They repaired it faster than their promised time and had me out in just a few hours. They were very helpful with some cleaning supplies I also needed and shared some places I could/should ride while visiting. Staff was very courteous.

geko522

Great place.. friendly and very helpful. they have a lay away so you can get a great bike and able to make payments. they dont push you to buy something youre not looking for. I went in with a idea of what I wanted and told him. He showed me the cheapest price bike first. I wont go anywhere else for my bicycle needs.

Brody Castle

Called to inquire about a specific tire. They looked, and told me they had it in stock. Went the next day to pick up, and the tire isnt there. Didnt offer to order it for me... just said sorry! I tried to buy local to keep the brick & mortars in business, but Amazon, here I come!

Carlos J. Rodriguez

Went in person to purchase a bike as a gift. Ended up placing a request for a transfer from another store to this location. The employee said it would be in the next day and they will notify us once it arrived. We never got a call and had to look elsewhere.

Jeff Dafoe

I recently bought 2 bicycles here and the staff here is very friendly and helpful. For many years prior to that, they serviced our crusty, crappy dept store bikes without laughing, that is why I had no hesitation using them for new bike purchases.