Category: | Warehouse club |
Address: | 1100 W Osceola Pkwy, Kissimmee, FL 34741, USA |
Phone: | +1 407-944-9615 |
Site: | bjs.com |
Rating: | 4.2 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–8PM |
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N Head
BJs Wholesale Club mostly offer quantity over quality. Its more of a shipment storage than a grocery store. BJs offers majority of their items in packs or in a buy one get one free coupon (if your a member) which is nice for people that are living on a budget. BJs dont have grocery bags (cause its a shipment storage) so if your going on a shopping spree be prepared to bring your own bags when you come here. The worst time to come to this place is on the weekends; theres so many Hispanics comes out of nowhere and raid this place like it was black Friday; then it becomes hard to find parking, Honda Civics everywhere cutting people off and to prevent an accident you have to give up that parking space to a Honda Civic that just cut you off. Once you enter BJs it almost seems like the whole County is in this building not only that theirs only a couple cashiers open and the line stretch all the way back to the aisle. The most annoying part is the people that shops here abuse an expired coupon and hold up the line for an hour. The staff here are weird but helpful the people that shop here are a head ache, I would recommend to shop on the mid week. Oh, if you just paid and are in a hurry by law you dont have to stop at the receipts checkpoint, you already paid for it. Worst case scenario they could revoke your membership.
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CARLOS PARRA
Not enough cashiers! Specially on the weekends, and busy shopping holidays! The self check out sucks balls...there is just not a nice way to put it. They desperately need cashiers!!! They have a large product variety, which is really nice. It is cheaper than Costco, and they have more brands than Sams...although Sams is Cheaper. They could use more ppl on the floor actually helping customers! The ppl they have are working, and will go out of their way to help, they are very nice. In conclusion BJs is making a lot of money, and seems to be sacrificing their brand by trying to do more with less ppl; it is not worth it. You will lose customers who rather not wait in line 45 minutes to pay for something! People are shopping...what they are buying is not free, it is not the DMV for you to have such ridiculous lines! Hire some freaking cashiers! And get rid of the self check out! Its a failure at every store...theres a problem at every step, and when you need someone to come over, and override whats wrong: they are never around!!! Because you just dont have enough people to run this big ass place!
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Carlos Los
When the hurricane came, I asked if I could trade in my bottle coupon for a empty bottle so I could go to Walmart and fill it with purified water. I had one because I like zephyrhills and not the purified water they sold. So just in case they brought it back I would get it. I was told I couldnt do so because they were in inventory and I said well what happens if I loose water and my family could have used that purified water. The guy said I dont care I cant do it and didnt even call the manager. Its nice to see that they only care about their bottom line and not the customers that go there. Im going back to Costco. I actually went there afterwards, they actually gave me a water filter after I told them this story, so I could purify water at home for the five gallon jug.
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Dynasty P.
Buying in bulk is the only good thing about shopping at this place. The toys are cheap, easily to break. There systems is always shutting down. The there was a few times when I purchased a spoiled applesauce in which flies were in the product. Its always crowded expect to spend at least a 40 minutes wait time to check out. The Spanish clerks always crowd me when Im checking out ( Im black btw) wanting to make sure that I did ring up my items, but once I do need assistance after everything is rung up they disappear.. I watch them laugh with the Spanish customers and dont harass them like they do blacks. The woman at customer service desk have serious attitudes. I been shopping here over a year and no Improvement. This will be my last year with bjs I hope Sams club is better
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Ray Acosta
This company I have to say that have still work to do. Gods thong first: huge store with lots of products and sections. Very kind and costumer service oriented staff, clean store too. Bad things: store look for some reason not well organized or store orientation dont make sense where they place the products. For electronics they offer warranties when competitors have it included and extended for 2 years in almost all electronics. Although you have a members card that you use for rewards if you are returning something you still have to bring the receipt, isnt in the system already ? Well dont take me wrong Ill continue to shop here. Is just that there always room for improvement.
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Abigail Perlaza
Buenas noche hoy estuvimos haciendo unas compras todo bastante bien pero a la hora de salir del lugar le pedí a la joven del frente la que marca el recibo de salida que por favor que necesitaba a un empleado que me ayudarás a poner dos caja de agua en el baúl del carro y la joven llamo tres veces y no vino nadie en ningún momento en eso me disguste .
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A Private User
I was calling to get tire prices but sadly no one ever answered the phone after several attempts. I called the front desk so they could call over the speaker for them to answer the phone. I thought maybe it was because it was loud in the automotive department. I soon found out how wrong I was. The service personal that answered the phone seemed to be lost it a fog. I never really got the information I was after. I now have been forced to take my business elsewhere. My suggestion is to avoid this BJs location. Poorly managed.
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Elaine Wilder
I went to the store yesterday to primarily get one of the coupon items...Osteo Bi-flex and to my disappointment they had none on the shelf. I have been told in the past that the store has no control over what they do and do not receive but I would think if they advertise an item in the flyer they would have the item available on the shelf.
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A Private User
I love shopping at BJs because of their healthy foods. I can get vegan chicken tenders 40 for 9.99 and Mango Tango 64oz for 6.99. No one can bet these prices. The house hold good are comparative but since you can use there coupon and a manufacturers coupon ,the items become a bargain.
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A Private User
Awesome Place. For people who shop smart. Good quality food. Wal-marts chicken wings still have feathers on them. Very nasty meats and poultry. Wal mart employees will tell you the same. Bjs has everything at a better price and know how to take care of their employees.
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Lisa
Weve been here twice this week and both times the lines were ridiculous. Today we had to wait for the manager to come over to help our cashier 4 times before we got to the front of the line. We waited in line for half an hour. We wont go back to that location again!
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Maria Delgadillo
I always go to this bjs but today I went and had a really bad experience with Evelin she was loud and rude while I was checking out. They really need professional staff at this location even though is in kissimmee and maybe people are used to being treated rudely.