Category: | Computer Repair Service |
Address: | 500 N Old Dixie Hwy, Jupiter, FL 33458, USA |
Phone: | +1 561-354-0154 |
Site: | driveguys.com |
Rating: | 4.2 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 12–3PM Closed |
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A Private User
This guy, Kevin, who is the owner has one thing perfected... Lying right to your face. DO NOT trust him or anything his employees say as he forces them to lie to you as well. I have witnessed first hand his complete lack of respect for people. Among some of the many lies you might hear and their true meaning are: 1) It got delayed in shipment (It was never ordered). 2) It came in but was damaged/defective (It was never ordered). 3) Your hard drive is failing and will need to be replaced (It really could have been fixed but well screw you over to get more money out of you.) 4) On the phone: "Oh you just missed him, call back" (Hes right there listening to you but doesnt want to speak to you.) 5) We can fix it right now for an extra $50 because we are so busy and cant get to it right now. (Ill steal more from you because you need it fixed now even though they are really slow.) 6) "Ill tell Kevin you called and he will call you back." (Good luck ever hearing back from him) 7) It is taking a little long for your part to come in... (We LOST your laptop in all the mess that the store is in and need to see if we can find it sometime this week.) I could go on and on because there are just so many to choose from but I urge you NOT to even set foot in this horrible excuse for a "business" And if you are wondering why the business goes by the name Planet Laptop now and used to be Drive Guys its because he had to change the name due to so many poor ratings and horrible reviews. If you have any doubt, contact the Better Business Bureau. DO YOUR RESEARCH!
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Rob B
I drop off me computer to have widows 10 reloaded. My current windows 10 version started off as windows 8. I seemed to have issues after critical updates. Kevin told me that could happen and that starting off with a windows 10 is better than an updated windows 8 too 10. I backed everything up so he didnt have to. Al I thought he was going to do was unload my current version and load windows 10. I was surprised when I turned on my computer after getting it back to not only see my desk top picture was the same, my folder and file history in my explorer was still there. I thought to myself it is what it is, as long as it works. I go to open an app, the same HP app I had problems with before and it still dont work. I have emailed Keven twice and have left 4 messages with him in the last 12 days. I have yet to hear from him. I had to take my computer somewhere else after paying Kevin $150.
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marcus donnelly
Drive Guys are the BEST MAC/PC repair in Palm beach County! We had brought our MAC to the Apple store, Geek Squad, and other Local so called MAC experts only to pay extortionate and incompetent "Diagnosis fees" with ridiculous estimates. Kevin and the Drive Guys Team got my MAC running better than ever before, at a fraction of the price. Literally saved us over $400 compared to every other so called "expert". Proficiency, Efficiency and truly personal approach to our unique situation. 5 stars to Drive guys of Jupiter.
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A Private User
Not impressed with communication from Drive Guys. Left plenty of messages and did not hear back in a promptly manner. Would have appreciated a phone call when our computers were ready instead of having to call them numerous times. Besides communication issues, friendly place to have work done.
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A Private User
These guys know their hardware. Another shop was going to charge me for a new motherboard, power supply, optical drive and more. But all I needed was a new power supply and some cables. FAR cheaper. It makes me doubt the honesty/competence of the other shop. I will use this shop again.
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Austin Ferraro
i was having trouble with my computer, i took it in to drive guys and Kevin helped me figure out the problem & answered all my questions.. he had the computer back up and running in no time! id recommend this service to anyone that needs a laptop repair specialist! thanks drive guys!
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Sheila SingleMindedVentures
Ive found that Driveguys are the best Jupiter Apple/Mac repair people hands down. They take care of our windows machines too, and after many experiences over the years I am still quite pleased with their work. I highly recommend that if you have a computer problem, call DriveGuys.
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Mary Thurston
Great staff, excellent service and by far the most competitive rates. Super quick turn around, was able to get my laptop hard drive Recovered and running for work with Zero hassle. I definitely recommend Drive Guys to everyone. Cant thank you enough!
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A Private User
I have had Driveguys working on all my personal and business computers for over 4 years now. NEVER a problem. Thanks "Guys". I will be back ! Highly recommend. Very personable service. Kevin and his team is my Computer Guy.
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Denise-Marie
Im so glad I discovered Driveguys! Super professional, quick, trustworthy and responsive. I hope I dont have a computer issue again, but if I do, I know who Im going to call. Thanks Driveguys!
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Harriet Loeb
Kevin is our go to guy. Always gets the job done for us ! We have been happy with Driveguys for years and years. A++
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Harold Weiss
Very Happy with the way I was treated. My computer works better than ever. Highly Recommend. knowledgeable fellows.
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Thaddeus Madej
Kevin always get me out of a bind I put my self in. He is your "Guy". Been using him for many years. Thumbs up!
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Bethy Nosser
Kevin honored everything he promised I got everything , my data, my memories ! Thank you Kevin !!!
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Busy Blades
Driveguys is the only place I go for my Laptop and Computer repairs. Fast and courteous every time.
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Alva Nessmith
I always a pleasure dealing with Kevin at Driveguys. Go the extra mile! Hes your "guy".
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Lidia Kassabgi
Thank you Driveguys for the perfect service! I will recommend to all my friends.
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William E. Briggs IV
Responsive to phone calls, knowledgeable service. Good local repair option.
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lisa charrier
I love it,you can spin around the Earth. P.S. no problems
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Angele Chappert
very happy with driveguys service. Fast and dependable!