Category: | Computer Repair Service |
Address: | 4372 Northlake Blvd, Palm Beach Gardens, FL 33410, USA |
Phone: | +1 561-630-9949 |
Site: | easycomputinginc.com |
Rating: | 4.2 |
Working: | 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM Closed Closed |
MA
Marcos Morales
This place is horrible dont go there. They rip you off and scam you. my experience at this business happened some time back but it still pisses me off thinking about it, especially every time I need to go to that shopping center. So I bring in my laptop because windows wasnt starting, so when I bring it here I ask them what it could be and they said it could be lots of things and they wont know until they open it up and find out. So they make me sign an invoice saying that the diagnostic cost $75 but that it would go towards the cost of the repairs. That sounded fair at first, so I go ahead and leave my laptop. They call me like a day or two later and tell me that they have to re install windows and tell me the price which I dont recall at the moment. so I tell them to go ahead fix it and they said that they would call me as soon as my laptop is ready. A month almost went by and they hadnt called me yet and good thing I looked at the invoice because it says that after 30 days of not picking up your devices that it becomes their property. So I come into the store to get my laptop and the technician comes out with my laptop to tell me that he couldnt fix it and that it was an old laptop that I should just buy a new one. I still had to pay the $75 for nothing. What makes things worse is that a week after getting my laptop from them my 17 year old cousin in high school looks at it and manages to reboot my laptop and have it running like new in about 10 mins. A 17 year old with no special computer training fixes my computer in 10 mins and these bozos had it for weeks and they tell me it was unfixable
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Roman Smolkin
Do not take your computer to this place. Im a developer, and know a good bit about hardware. I was in a time crunch after my mom had surgery and thought I had an electrical issue with my computer case. Took it there, first they had me wait a day to hear anything back, then they told me it needs a new motherboard and would not give it back without me paying them $75 fee to diagnose it. I went home, did a little research, replaced the CMOS battery, re-seated the REM and its all working fine, motherboard is fine. I took pictures, and called them saying that they diagnosed the PC incorrectly and I was able to get the motherboard working in 5 minutes after getting home myself. They would not give a refund and said they would call the police on me for taking my computer back. I should be calling the police on them. They also have my full name, address and password to my computer, so I suspect they took all of my personal information out of it while they had it in custody. Do not trust these people, especially the manager.
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Anthony Aprigliano
I just called this establishment to find out if my computer could be fixed. It is a separation problem at the corner. The plastic is separating in the corner near the hinge. I forgot to ask the name of the girl who answered BUT she told me the hinges & bottom & top pieces of plastic need to be replaced. I asked if it couldnt just be glued. She said no & to be honest if its not close to being new with what it would cost, if you just added a few dollars you could buy a brand new one for the repair price. I appreciate the honesty especially knowing if I brought it in & they took it to figure that out there would be a bench charge or whatever they call it. In my limited exchange I would say this place is very honest.
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Matias Berdiuk
Took my computer because I had a blue screen and thought that I had lost all of my pics and information. The techs were very helpful and were able to recover all of my information. I had my computer up and running the next day! Very happy with their professionalism and their service!
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Frances Giebner
I had a big virus on my computer and I was not able to do anything. I was ready to throw it out the windows when someone told me to bring it to Easy Computer. The next day my computer was like new!