Category: | Used Car Dealer |
Address: | 11824 Philips Hwy, Jacksonville, FL 32256, USA |
Phone: | +1 904-337-0767 |
Site: | autobasicsusa.com |
Rating: | 4.9 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–6PM 11AM–4PM |
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Ira Millman
For some time my wife and I have needed to buy minivan for our family, but for a number of reasons weve held off doing so. One of those reasons was simply because of the experiences of the past few times we purchased cars from dealers. The salesmen and finance people, the entire dealerships, were constantly looking for sneaky ways to get more money out of our pockets which rendered the entire experience to be distasteful. We more or less fell into the Auto Basics dealership off the road...without recommendation and the experience was entirely different from all of our previous experiences...from start to finish. I wanted a good car at a good price. I didnt want anyone to sell me a new car. I just wanted someone to show me what they had and for what price, and thats just what happened...no salesman hovered over us...no ridiculous prices. The following day we walked out of the dealer with, what I consider to be, a good car at a good price. The two persons we dealt with were Marek, the salesman, and Bill, his manager. Both of them inspired confidence in me and were pleasant and efficient to deal with. From start to finish, it was easy. I never felt that anyone had his hands in my pockets, nor was ingratiating himself to me to be able to do so...just straight, simple, polite and to the point...the way it should be.
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Felicia Boyd
Marek, Kayla & Bill!! One word "Fantastic" We placed one call after our credit union representative, Jessica searched Cargurus and came across a vehicle with a price and mileage that most would have thought was a misprint. Kayla answered, and assured me she would get back to me and she did. The next call I received was from Marek, I explained our unique situation and without hesitation he says he can fax and email a buyers order to the credit union and 10 minutes later I was on the way to owning a 2016 Impala LT-1 with leas than 15k miles. Not very many consumers can buy with confidence over the phone and get exactly what they pay for especially when they are trading a vehicle with negative equity...We did! To add, when we arrived, it was everything we had hoped for, that greeting we all love, exceptional and friendly customer service, quick process, snacks etc... And then there is Bill, the awesome gentleman whom we had purchased 2 vehicles from in the past!! He hasnt changed a bit! Buy Autobasics!! And tell your friends!!! ..My name is Felicia B.
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Justin Ransome
My experience at the dealership was phenomenal. As soon as I found the dealer online, I called and was connected to Pete. Pete was a very good sales man. He made me feel very comfortable and welcomed. He did not pressure me and gave me great customer service. He listened very well and got me the car that I wanted. My very first car a 2013 Honda Accord with new wheels and a warranty! Overall, I loved the dealerships atmosphere and how they functioned. It was very professional yet laid back. Thats what I liked the most, the fact that it didnt feel like any other dealership I ever been too. The test drive was great, I was able to take the car off the lot with my Mother without Pete. They detailed my car; they shampooed my carpet and cleaned my dash, waxed the outside and vacuumed it out. Im very glad that I decided to purchase my car from here. It runs great and Im glad that my first car purchase was from Autobasics!
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Melanie Simpson
Oh my gosh, what can I say about this dealership...THEY ARE THE BEST! The cars alone speak volumes of the quality versus cost and its so worth it in so many ways. Marek was my sales guy and he was absolutely wonderful to work with. He made me feel completely comfortable right from the start and the whole process was so transparent and upfront. Never did I feel like I was being taken advantage of. There was never a hassle to look at more than what I wanted and he did everything exactly how I liked. AND ON TOP OF THAT, Tim, in finance, was the most awesome, professional, and trustworthy person I couldve worked with. We enjoyed our experience so much, we bought two cars when we only came for one for my husband and I. Would recommend this dealership and would definitely come back when we are ready to buy again. Thank you Marek and Tim and AutoBasics for hooking us up! ♡♡♡
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Ben Ticsay
I want to express my thanks to the staff at Autobasics for the courteous and professional manner extended to me during my recent purchase of a 2016 BMW 228i. I searched the internet for the best deal which had the options I wanted. When I found the vehicle, I came in to look at it and Pete showed me the vehicle and answered any questions I had. I felt very comfortable and completely relaxed. When I test drove the car, it was effortless and hassle free. This service convinced me to make my recent purchase; and on top of that Pete made sure that I am completely satisfied and followed through with some minor details I requested. You made the entire experience of purchasing my BMW, effortless. I felt no car sales pressure which I completely despise I would highly recommend your dealership to any person seeking to purchase a vehicle. Thanks again. Ben T
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Matt Leaders
I had a great experience dealing with Autobasics. I had inquired about test driving the car because I wanted to see if it was something I enjoyed. I went to the dealership and met Marek who greeted me right away and we got straight to business. We took it on a test drive together and then he let me take the car to Nissan and get it over looked. Everything matched what they said and they did put 2 new tires on the car and got an alignment done for me as part of the deal. He worked out the numbers and got them to where i was happy and we settled on a number. After settling with a terrible dealership a month prior i had never thought I would buy from a used dealer again, but they made it easy and stress free and I would highly recommend to anyone looking for a good quality vehicle. 5 Stars easy and thank you SO much Marek you are awesome man!
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Meghan Van Bussum
Best car buying and selling experience ever! From the start, Kayla was very informative and helpful online and on the phone. Once I got to Auto Basics to look at the SUV and have mine appraised, Pete was beyond kind, helpful in every way and made sure to show me comparable car prices for what I was trading in - even calling around to wholesalers to make sure they couldnt get me a higher trade-in. This place went all out. Bill in financing negotiated the best rate for me quickly, having all my paperwork ready to sign in minutes. I was in and out in 2 hours and more than satisfied with the entire experience from start to finish. I would suggest everyone give Auto Basics a try before looking for a car anywhere else!
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Jensine Eloranta
I saw a car I loved on CarGurus located at Auto basics. I pulled up yesterday and Joe greeted me and my fiancée right away. He was so friendly and attentive! After finding out that two of the cars i was interested in were already sold Joe went out of his way to find another car for me and had it brought over for me to see. He worked so patiently and made my experience very enjoyable, easy, and quick! He even offered us some of his delicious homemade beef jerky! Yummy! Joe found me a great car for a great deal and arranged all of it for me on his day off! Im so happy Joe and Bill took care of me and found me an awesome car! I absolutely love it! Thanks Joe!!!