Hertz Car Sales Sanford

Category:	Used Car Dealer
Address:	105 N Oregon St, Sanford, FL 32771, USA
Phone:	+1 888-413-0907
Site:	hertzcarsalessanford.com
Rating:	3.8
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 9:30AM–6PM 12–5PM

Location

Photos 20

Reviews 12

Roger Baker

I had a very positive experience here, which was refreshing compared to some other places I had been. Upon arriving, we were immediately greeted by a salesman who was friendly. It was not like the sharks that zero in on you at the other dealerships. We told him what we were interested in and he showed us around. He has a spreadsheet in his hand where he had to refer to to find the price for each vehicle. We had checked out their inventory online first, so I can say the prices he was quoting were exactly the same. We test drove a number of vehicles and looked at many more. We took up a lot of the salesmans time. He was in no hurry, there was no pressure. He seemed genuinely interested in making us happy rather than making a sale. I was presented with info on purchasing satellite radio and extended warranties if I desired. There was no pressure, I had the literature to take home and do my research. I could get a warranty for up to 30 days after purchase. I came back the next day to get the vehicle inspected by my mechanic. Things look very good, so I preceded to purchase. No surprises with the paperwork. It was very quick and smooth. I will definitely put them at the top of my list next time as we are getting close to needing to replacing a few more vehicles.

Kyle Nelson

Editing my review down to 1 star, they screwed this up. They waited 5 weeks! to turn in the loan draft back to my bank, so I had to get a new loan draft created. Thankfully my bank was nice enough to give me the same rate even though the promotional period had ended. Hertz never contacted me about this, my bank did. Hertz DID contact me about them having me sign on the wrong line on the documents for my trade-in but worded it to sound like I was trying to fraud them out of a car. A car for which they only gave me $100 for. If you have a trade-in, you might want to go elsewhere. I only got $100 for my trade-in and was told it was because they can only put them up for auction and dont have the resources to grant as good a deal as other used car dealerships. They also cant give you any quotes or estimates for a trade-in over the phone. Taxes and other fees for purchasing a car here for $9,995 increased the price to $11,700. Call ahead and ask for the final price after all fees before you compare with other dealerships. Though, honestly I would avoid this place. Ill update my review if anything else changes, but so far they seem to want to blame their customers for their own screw-ups.

Miss RG

Initially I felt good about my purchase. It was a friendly transaction. Rodney Biggs was my salesperson and i had issues with my trade in and bad mechanics. He raved about the big inspection (100 point?) they do on all the cars and they do not try to sell you things you do not need. Well three months later, I have a problem that should have been caught in this inspection and I have to pay the $200 to fix it. Who has to go to repairs 3 months after purchasing a car? 12K mile warranty they said. I called him to let him know and he tells me they tried to sell me something that would act as a bumper to bumper warranty and I did not get it. THAT is not true. A paper was put in front of me with options but they did not go through each one and it certainly was not presented in that way. People just do not do the right thing anymore. PER RODNEY, " Well we do inspection but they dont really inspect EVERYTHING. Our mechanics dont check things that do not look like they need checking." BUYER beware!!!!!!!!!!!!!!!!!!!

Wedney Saint Victor

Man I just bought my car here a few hours ago and these people are amazing! My sales rep name was Dave and he was an extremely nice guy. When they say "no haggle" they really mean "no haggle"!!! I came in a few days ago but I had to leave in the middle of them doing all of my paper work because I needed to get to work that day. Dave held on to the car for me even though I wasnt able to show up until two days later! The lady who does the paper work and sold me the car was extremely nice as well. She understood that I was a young adult and she definitely worked out an affordable monthly rate for me. This is the 3rd vehicle I purchased but this is honestly the best customer service experience I have ever received. I drove an hour to their Sandford location and I dont regret it at all. They are truly the BEST!..ask for Dave

Mary C

DO NOT BUY 2013 FORD FOCUS - I bought a Ford Focus from this dealership less than one month ago and immediately experienced transmission issues. I had to find out on my own that this car and 2013 Ford Fiestas have major issues with recalls on the transmission and there is currently a class action lawsuit against Ford for the same issue. Very disappointed that this apparent "Certified Pre-Owed" vehicle was allowed to leave the dealership with unaddressed transmission recalls. This car should have never passed the certification process.

Jennifer Houston

My husband bought a 2013 Checy Captiva last night and it took a total of 1 and a half hours. We had a fantastic experience with Eugene. We have bought many vehicles from big car dealer lots and the no haggle pricing is no joke. I really appreciate the time and professional manner. If your looking for a reliable used car this is where you should go.

Diana Inthisone

This was my first car and Steven Miller was a very helpful and informative person & he had a great positive attitude. Mike was always a great help when it came to financing and was very patient with me although it took a little after close to finish paper work. Great staff, we are definitely coming back for my little sisters first car!

Michael Welch

Eugene is awesome! I bought my car from him in 2014 and went back to get my mother one from him in 2017. Down to earth guy who doesnt deliver a standard car dealer experience. In fact, the entire staff here is amazing. Their cars are well taken care of and their prices are great. You will not be disappointed with Hertz in Sanford!

Ryan Carney

Management refuses to hold their employees accountable and prevent them from taking test drives through private neighborhoods with children at play. I will never purchase a vehicle from them and I will ensure I knock on every door in the surrounding area in an effort to have everyone possible boycott this dealer.

Heidi Scaglione

Had a great car buying experience here. Thanks to Jeremy for being so patient with us and getting me the vehicle I wanted! The finance lady was great too, had us in and out in no time! No pushy sales people, just an easy car buying experience.

James Gregg

Bought a Kia Soul a few months ago. Just got the oil changed and check-up, no issues. Process was easy. Worked with Eugene who was friendly, laid back, knowledgeable. He made the process easy and I have been very pleased.

Jose Maldonado

No regrets everything was smooth sales man Rodney made the whole process easy.tjr finance woman is a gem. Thank you again for everything