University Opticians

Category:	Optician
Address:	300 SW 4th Ave, Gainesville, FL 32601, USA
Phone:	+1 352-378-4480
Site:	universityopticians.com
Rating:	3.9
Working:	10AM–6:15PM 10AM–5:30PM 10AM–5:30PM 10AM–5:30PM 10AM–5:30PM Closed Closed

Location

Photos 4

Reviews 12

Melissa Koon

This place completely sucks. My son and I got eye exams last year. I picked out my frames but when we went to pick out his frames we were told that they dont accept his insurance. What? They accepted it for the eye exam but not for getting him glasses. I took his prescription elsewhere and got it filled with no problem. The following year we went back for another exam. The previous year the Dr had been very short and rude but I let it go because i just figured he was having a bad day. He was even more rude and short this time. Even going as far as to tell me to shut up when I was asking him questions pertaining to an eye condition he told he I had! He was very impatient and he even threatened to throw me out if I didnt hurry up and answer him when he was asking me which setting I could see better with. When I returned to get my glasses they were totally wrong! I saw worse with them vs without them. When I complained about it the lady told me to give them a week. I called back 2 weeks later and I was basically told oh well. They stated that my prescription was correct and that I just needed to get use to them. I paid out if pocket for another eye exam at a different place and the results were completely different!! When they reviewed my glasses and previous prescription; they told me is was completely wrong and that if Id have kept wearing the glasses that it would have only made my eyesight worse as it was a completely incorrect prescription!!! Ill NEVER GO back to these hacks!!!! I would have given them ZERO stars if I had the option to! Theyre unprofessional and scam artists!

Melissa Hill

I dont usually do this but I was lied to. I Got a pair bifocals and I could not use the top part of them. They said to me - give it a week for your eyes to adjust. I was told I have one free adjustment. I called a few days later to tell them I can not use them. They said give it 2 weeks. I have given it more then a month and I still can not use the top part of the glasses.. I brought them back and they said that they do not do free adjustments. They said it will cost 35.00- If they did free adjustments to everyone they would not make any money. WOW you have got to be kidding me!!!!!! What about customer service?? How many times do they screw up glasses????

Demetris Athienitis

I had some glasses from Europe that broke and I had tried to find the same titanium (no hinge glasses) with the request that one lense was one thickness and the other another (as my eyes differ in prescription by some significant amount) and they gave me an up to date thorough exam and new glasses all in a week. I had tried 4 other stores and they looked at me all weird as if I was an alien...which technically I am :-P Some staff is more knowledgeable than others since I did interact with a few. If you go just ask for Frederick, he knows his stuff. Exam is cheap and glasses are reasonable. I paid out of pocket.

A Private User

I would have given them a 0 stars if it was possible. I had trouble with the lenses in my frames and had such a terrible experience trying to work with them. I got on of the opticians so angry that I thought he was going to start yelling at me. Its a fine place if you want to buy brand new frames and you dont have a lot of money, but dont expect them to work with you if your unhappy with your purchase. I am getting headaches but I didnt appreciate the way they treated me to the point where I wont go back there to get it fixed, I am going to a different place all together.

Kayla Sosnow

I never needed glasses til two years ago. I am afraid of eye exams and phobic of having my pupils dilated. The doctor totally accommodated me and gave me an excellent exam. I got progressive lenses at my moms urging, but realized I couldnt wear them because my distance vision is excellent so they just got in the way. I went in and they exchanged them for just reading glasses, no hassle. Ive also been in there probably three times just to have my frames tightened up, and they do it no charge with a smile.

Juan Gonzalez

Amazing people. Called in for glasses & contact lens fitting and was seen on the same day. The doctor was incredibly friendly and took time to not only hear my concerns about my vision but also to give me some advice on different glasses. He also said that given my stabilized vision I would receive a 2 year prescription, which was really convenient. All in all I really couldnt be happier with the service, friendliness, and professionalism that I got from my appointment. Will definitely be returning.

Andrea Digulimio

Poor phone service: I called for information and was prompted by the person on the phone to fax in my prescription before I could get an word in edgewise, and was then dismissively hung up on. I JUST NEEDED TO ASK HER how much the contacts I needed to order were as I have been comparison shopping across town for the price/service. I wont be calling back, and obviously will not be turning to them for service. If their phone skills are this inadequate, Id hate to be an in-person customer!

A Private User

Wow, I am so angry with this place. The price was extraordinarily high, the service poor, the woman didnt seem to know what she was doing. One year later the glasses broke and I was told by another company they were unfixable. I got two pair of new glasses with better progressive lenses and higher quality anti-glare coating that wont smear, for 100 dollars less than the 958.00 I spent last year. Further, in one lens the progressive part was offset too far outside. I am just furious.

LikeUnto Buddha

Been going there for over 20 years. It is the only place i go or send anyone. Family owned for over 100 years and just good people. They have gone the extra mile over and over. Im not sure how many 1000s of times they have readjusted my glasses etc. On my last pair we spent 10 days looking on the internet to find a pair that fit my HUGE head right, lol. I have been by just to talk to them, Id spent more of their time but they are often busy, :).

Saul Puche

This is the best eye glass store in Gainesville. Before checking out University Optitions, I went to three stores that had lackluster inventory and expensive products! The staff at University Optitions is very knowledgeable and make great suggestions!! All the glasses are discounted. Go here, you wont be disappointed!!!

Kaila Letizia-Wang

This place always has the best prices on daily contacts and they are even lower than Costco and Walmart prices! I always order from them year after year especially with the free shipping for any out of towners like myself. The staff are very professional over the phone and always have a friendly attitude.

Jackie K

Best customer service Ive had at an eye Dr in years, enjoyed them so much I even had my husband go who had never been to an eye Dr in over 15 yrs due to bad experiences , the staff was very friendly and helpful and the Dr was amazing and made me feel at ease and that he really cared.