Category: | Optician |
Address: | 777 E Barstow Ave G, Fresno, CA 93710, USA |
Phone: | +1 559-227-2020 |
Site: | framedoctors.com |
Rating: | 4.2 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–2PM Closed |
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Jesus Castellanos
Took my glasses for a simple repair. My glasses were not even broken the hinge simply fell off the frame all they basically needed to do was glue it or use some type of adhesen to fix it ..They tryed to charge me half the cost for what I played for my glasses and they said my glasses wouldnt even be the same and that there was a chance my glasses would warp because the needed to put a new hinge ..For being a professional eyeglass repair they couldnt even fix something so simple ..all I did was buy glue for 2 dollars and fixed them myself ..terrible customer service they lost me as a customer which is not good for their business.
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Belle Blasquez
After an unpleasant experience with an older employee, one of the younger ones saw how badly I ranked the store and called to try to rectify the situation. I give the young man major credit for the effort he put in to deal with the problem that I kind of knew would be unsolvable. I was correct, the problem was unsolvable but the young mans perseverance, kindness and customer service skill absolutely made up for the previous unpleasant experience. I will refer friends and family there even if I no longer go there, which, unfortunately, I probably wont.
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Ray Samii
Took my glasses to a few places in town and they all wanted to charge me between $80-$100. I took them to these guys and the young man behind the counter looked at them and stated that they only need a simple screw. He came back after a few minutes of working on them and handed them to me and said " have a great day sir". He refused to charge me!! All I could say is WOW!! I am a customer for life. It wasnt the free work as much as it was their honesty.
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Notorious Foxtrot
Cant speak highly enough of this business. Both my husband and I have taken glasses here for repair after our young son has damaged them - breaking off the leg, or bending the frame. Service has been quick and very reasonably priced. On two occasions Ive had my frames straightened back into shape - no charge, and its completed in a couple of minutes while I wait. Great results, resurrecting frames I thought may be a write-off.
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Mark Myers
Fantastic shop. I have been there 5 or 6 times over the last 6 years, and they have always helped me with a smile and at a minimal cost. I have been struggling with an issue with a relatively new pair of glasses, and I finally broke down and took them to Frame Doctors today. In 15 minutes my glasses were like new. Dont hesitate to call or drop by if you need help with your glasses and want to avoid buying a new pair.
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Brandy Holmes
Staff were very friendly, polite and knowledgeable. Two frames were repaired in 15 minutes for a very reasonable price with a discount given on the clip-on sunglasses I purchased During my wait, four other customers came in and were dealt with in a professional and friendly manner. Would highly recommend this establishment and will certainly use it again myself.
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CentralValleyReveiwer 559
I slept on my glasses after a long day of work when i woke up, i looked up a place that fixes glasses and found here & it was cheap and a easy process and im from another state if you break your glasses there they Dont have repair shops and they make you buy new frames. But if my glasses ever breal again by a accident im going back here everytime.
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Rey Bustillos
Unfortunately Ive had to use the Frame Doctors many times and each and every time they continue to amaze me with their skill to repair what seems to be unrepairable to me! Fast, cheap and great customer service.
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Sarah Smalley
I brought in my sons eyeglasses for repair. He lost a screw and needed to be replaced. FrameDoctors did it in 2 minutes and did not charge me a cent. Wow!
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Enrique Bastian
Ive been coming here for years to get my glasses repaired. Staff is very professional and prices are very reasonable.. Would recommend them to anyone!!!
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Perla Loera
Muy buen trabajo. Son serviciales y no cobran mucho
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kimberly leonard
Took my glasses in one side was broken guy took my glasses to the back and broke the other side
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Jeffrey D. Bohn
Best prices on Maui Jims anywhere! And they form fit them to my misshapen head! Thanks!
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Jeremiah Ganner
Repaired my sunglasses in about five minutes (Striped screw). Great Customer Service.
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sonia perez
Very professional personal great service and quality work, this guys are awsome!!
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Eric McCormick
They fixed my glasses in less than 2 hours. Inexpensive and friendly service.
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Debbie Morales
High quality workmanship, at a fair price, and ready for pick up
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Melanie Gafford