Category: | Eye Care Center |
Address: | 11159 Westheimer Rd, Houston, TX 77042, USA |
Phone: | +1 713-978-7504 |
Site: | visionsource-westchase.com |
Rating: | 3.5 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–3PM Closed |
KI
Kirito Knight
Take my advice dont go there everytime I went there and come out my vision gets worse and worse the doctor kept putting eye drops and it made my eyes so bad I cant see it was fine before but after the eye drops my glasses went to thin to coke bottles. And let me tell you about the contacts price every time I order 1 box they raise the price up and im paying almost $1000 just 1 box no limit time no solution. Last the service I try to make a call i was only a teenager with no driver lisence or a car some Asian lady call i ask her about reills on contacts she threw a ATTITUDE saying I have to drive up there twice a day and pay with a credit card I told her I dont have a ride and a card she yell at me on the phone saying NO YOU LISTEN TO ME AND DO WHAT I SAY! I call the manager she didnt do anything just said I know how it feels with no card and why because its to far for you to drive? Seriously who the hell tells a teenager that. Take my advice go to walmart that what I did I only pay $100 for contacts unlimited for 1 year it was worth it and better service. These people from vision source will treat you like CRAP!
DE
Detter Ware
I have spent so much money at this facility. They can never get my glasses as they charged me. I have Insurance and I still pay a large amount out of my pocket. They never called to say my glasses are ready. I called. Go to pick them up the eye glasses has dark circles on them ,that can not be removed. I have to wait for them to send for another set of lens. The shades are horrible. I asked that they make them black, I can see my eyes thru the lens. The sun was bright in my eyes. I paid for everything that was available for the glasses and shades. I will never use this establishment again. Still dont have the eye glasses.
MA
Maria Torrez
I visited this location last week. I went there to look for a designer frame I had seen on line. When I arrived I was greeted with a warm friendly smile from the girls at the front desk. Maritza and Blanca assisted me with great customer service. I would definitely recommend this location to my friends and family. Keep up the good work girls. Thank you for your help.
MI
Miss Zee
The staff AT THE FRONT are RUDE!!! I felt like I was bothering them to do their job. One minute my insurance covers it, next I walk in they are asking for money. As if my insurance covering it will effect their paycheck. I dont plan on going back anymore. They may need to take a course in customer service. A smile never hurt anyone!
DI
diana deleon
Highly recommend this place! Dr Bhakta is beyond amazing one of the best doctors you will ever come by. Staff was amazing and very helpful all smiles, definitely coming back Thanks
RU
ruth avila
Ive been going to this place for years I do my eye exam there I have contacts their the best and good customer service I highly recommended good prices too
CH
Charline Ibanez
Ive been going to this Vision Source for 30 years, always a great experience!
KE
Ken Macafee
Could care less about helping me will NEVER go back!!!!
DA
darin pinto
Dr Bhakta was Awesome!!!