Category: | Eye Care Center |
Address: | 6603 Farm to Market 2920, Spring, TX 77379, USA |
Phone: | +1 281-370-4444 |
Site: | springkleinvision.com |
Rating: | 4.7 |
Working: | 8AM–7PM 8:30AM–5:30PM 8AM–7PM 8:30AM–5:30PM 8AM–3:30PM Closed Closed |
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Joe T
Stay away away from this place. I went to Spring Klein Vision along with my 2 sons on 8/16/2016. Payed about $600 for a couple of prescription glasses and the office visit. Thought everything went okay until I received a bill on 7/26/17 saying I had a balance remaining for one of my sons. Apparently they never charged for the office visit. I dont understand how I could receive a bill almost a year later. They claimed this was the second notice, but the bill doesnt state that and there is an insurance write off on July 19th of this year. Clearly they just discovered the mishap and now they want to send an invoice a whole year later. Totally irresponsible on there behalf. Definitely will never be back.
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Paula Field
Showed up for my appointment yesterday only to find out they never put me on the books. I had to ask and suggest they check for an appointment today. Front desk told me one time and handed me a "confirmed" appointment time for 30 minutes later. I showed up today about 10 minutes early and am still waiting to be seen 30 minutes later! I just keep hearing "Im sorry" offered with a sheepish smile from the front office staff. The staff that actually sees you for your visit is very nice. Dr. Nelson is super fantastic! If it were not for the clinical staff and great doctor, I probably would not return.
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Amber Kelly
Amazing service! Love this place! The doctor and staff were just a pure joy to be around and really helped me! They have a huge selection of glasses and they are very reasonable price! If you want amazing service come here! Christine M helped me pick glasses, and wow I was so impressed by her customer service I felt like I had known her all my life. She was so patient as I was the most indecisive person about my glasses and spent hours helping me. Im in love with my glasses and this place. If I could give it 10 stars I would!!:)
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A Private User
My sons vision is so poor that one eye refuses to focus at all. Dr. Way knew we didnt have insurance and has been amazing working with us to get our son the best care possible. My son has also broken his glasses repeatedly and they always do their best to repair them. Out of 6 times coming in to fix them, only the last time were they simply beyond repair and the insurance replaced them for free. I would highly recommend this center for personal service and caring professionals.
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Paige Wilson
I look forward to my annual exam every year because of Dr. Way and Dr. Nelsons genuine care of my familys individual needs. My favorite part is the incredibly wonderful staff that supports them. They get as equally excited about my visit and I trust them (Yvette rocks!) enough to actually choose my frames for me. Keep up the great work!
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Courtney C
Great visit from start to finish! I felt like everyone was attentive and wanted to make sure I was taken care of. Dr. Nelson was patient in answering all my questions and discussed a lot of options to find what best fit my needs. The girl who sold me my glasses was awesome at helping me find a fun pair!
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Terry Marshall
Great customer service! I was down to my last set of "one day" wear contact lens when I made my order. The tech who assisted with my order was very accomodating to leave samples at the front desk to get me through until my order arrived in 3-5 days. Really appreciated her going the extra mile!
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Susie Way
Dr. Way and his entire staff are completely attentive, professional and expert in every level of their respective responsibilities. I traveled 3 hours (one way) to receive the unmatched care for my vision that Dr. Way has to offer.
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Grant Bylsma
Very friendly comfortable atmosphere. Megan was great and was always making sure I knew what to expect. Very professional. Dr Nelson was great as well not the stick-in-the-mud monotone optometrists Im used to. Definitely recommend.
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Christopher Visser
Dr. Nelson is thorough, answers all questions, and is thoughtful with her recommendations. The staff are all very pleasant, professional, and helpful. The clinic is well-managed and well-equipped. Thank you, Spring Klein Vision!
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Richard Dencker
Great experience. Staff and Doctor were all very nice and thorough. Exam went smoothly and everything was explained to me in an easy to understand manner, which was nice. I will be going back next year for my yearly exam. THanks.
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Snil Lock
I went there for the first time last week. My Doctor recommended them. Great Staff. Very helpful, polite, and professional. Very nice office. This is the only Vision Center my family and I will be using from now on.
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Tisha Reed
This place is great from start to finish. The entire staff is friendly and their frame selection is very nice. My son and I see Dr. Nelson and love her. Highly recommend going here for your vision needs.
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Joltrast
Interior looks like a hotel lobby. TV, fireplace and minibar! They have lots of modern equipment. For a small fee you can use a retinal scanner instead of having your pupils dilated. Well worth the $34!
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Sally Griffin
Wonderful staff and doctors.... I love this place!!! High end glasses without the high prices and they even worked with my insurance!!!! I recommend them to everyone!!! Must go again every year!!!
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Mary Sari
The staff and physicians are very professional and seem genuinely interested in their patients as individuals. The eyewear is much higher quality than I have purchased from other providers.
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maria teresa iglesias
The office and staff are great. Dr. Way is very thorough and takes his time explaining everything. If you need glasses, they have a great variety. Definitely recommend it.
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Stacey Stanton
It was perfect! This was my daughters first experience with contacts and the ladies were so sweet, kind, and patient as she learned the ins and outs of her contacts.
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Martin Royse
Called and got my appointment the same day! Only a short wait after check-in. Thorough service with everything explained so I could understand it. Easy check-out.
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Kimberly Piper
Very professional, courteous, and adheres to the time of my appointment so Im not waiting long. Dr. Nelson and the staff are great.
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Monali Parmar
Great service and beautiful office! Our whole family goes there and the staff is amazing with the kids. Highly recommended!
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Toivo Sari
Appointment was on time. I did not have to wait past my scheduled time. Staff were very professional and very pleasant.
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Bill Oswald
The staff is friendly and kind it was a great experience I would recommend spring Klein Vision Center to everyone
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Bryan Steffen
Dr. Nelson was awesome! Very professional staff and a very modern and well maintained office.
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Connie Taylor Brown
Great service my daughter liked the service and is anxious to wear her glasses
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Mandy Gillilan
Dr. Way made everything right and made comment that errors will be corrected.
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Leonard Bloom
I have always felt very secure with Dr.Way and his excellent staff.
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Ray Caywood
Great facility, great staff and doctors. Highly recommended!
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Patricia Hernandez
Best doctors. Everyone is very friendly and attentive : )
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Donna smith
The doctors are great but the wait time is horrible.