Category: | Optometrist |
Address: | 6340 N Eldridge Pkwy, Houston, TX 77041, USA |
Phone: | +1 713-849-9968 |
Site: | spectrumeyes.com |
Rating: | 4.5 |
Working: | 9AM–6PM 9AM–4PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–3PM Closed |
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LCR
In short: 3 minutes with a tech 5 minutes with the doctor. 50 minutes total in the door and out which included new patient papers, waiting, looking at frames, discussing options etc. light years ahead of every other place Ive been!! They used three machines; 1 to measure my current glasses to tell the prescription, one to measure eye pressure and another where I looked at a picture that went in and out of focus which I was told measured my eyes as well. Once I saw the doctor she took a baseline with and without my glasses. Then she started flipping lenses and spinning wheels on the eye machine thinggy based off the previous machines. We made 3 or 4 adjustments and done. Answered all my questions about my light sensitivity and the health of my eyes.
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Sonya Eucalyptus
My children have been coming here since they were preschool age. Dr. Tran is always patient and very good with both of them (one is autistic). We have continued to come here, even though I can sales & discounts at other practices. Sadly we will not be returning to Spectrum because of an employee named Chris. He is unprofessional, loud, crass, and impatient. He really enjoys talking about his personal life, no subject is off limits, and his language is not what I am use to hearing from employees at a doctors office. Prior to his arrival I gave four starts, now I am being generous by giving two.
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Jeff Lindsay
Recently went to Spectrum for my eye exam and new glasses and have had a great experience. The staff are all friendly and helpful, and Dr. Tran was very thorough and friendly (we had a good laugh when my only complaint about my eyes was "Theyre old and stupid."). Wound up getting my first set of progressive lenses, and a couple of weeks later a set of single vision sunglasses. They have a good selection of frames and give discounts if you have to pay out of pocket. Great practice, Ill be back again in a year for an eye exam!
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christian saldivar
This Wednesday I had an exam for contacts and glasses. I usually go to another doctor and optical, but due to the proximity of Spectrum to my job I decided to give them a try and very glad I did. The staff was very friendly by following up with me about appointment and insurance coverage. Dr. Tran took the right steps to put me in a new brand of contacts that are very comfortable and manageable. Overall, Im very pleased with Spectrum and will be getting my contacts and glasses from them going forward.
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Victoria Gutierrez
My two sons (4 & 6) and I had our appointments here at 1030. The staff was very nice and quick in getting things sorted for us to be seen. Dr. Tran is amazing and my boys were very comfortable with her during their exams. I have been a patient at both locations (on and off) for 14 years, and currently moved back to Houston and now my children were able to be seen! Definitely recommend seeing Dr. Tran and her amazing staff!
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Laura Chemler
I really liked the doctor! She was super nice and answered my plethora of questions. Not the biggest fan of the tech that set everything up for the doctor though. She was astounded that I had bad vision and needed glasses... not like Im at an eye doctors office for new glasses or anything... I brought in my glasses/contacts prescriptions for the last two years since this was my first time coming here.
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layNthuya aung
No show of Optometrist after 1 hr and 10 minutes wait toady. I never experienced that long wait for eye exam. I just walked out from the exam room. What a waste of time! Update: Optometrist called the same day and told me that she was tied with some emergency eyes issue of some elderly. Made another appointment and it was very good, no wait for me. I updated 1 stars to 4 stars.
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V Holmes
After going to optometrists for years (private doctors and chains like Visionworks) Dr. Tran is the best one I have found. Not only does she pay attention to your personal eyesight issues, she does her due diligence to follow up. I will definitely recommend her to anyone for checkups and other eye problems...contacts and glasses can be fitted at Spectrum Eye Care on N.Eldrige.
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Jay Guerra
Dr. Trang Tran was very professional and efficient. Spectrum Eye Care was recommended to me by a co-worker after moving to the North Houston area. My experiences with Spectrum Eye Care could not be more positive. The staff is very friendly and my transactions were seamless. I received my prescription 3 days earlier than anticipated. This is a great establishment
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Bethany Newman Marquette
Trang Tran and her staff are simply amazing. This was my very first eye exam, they made the process very easy and made me feel very comfortable. Their selection of eyewear is outsatnding. Lots to choose from. I got a pair of Tiffany & Co frames and couldnt be happier. I would recommend anyone to visit Trang and her staff. They made me feel like family :)
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Nikita Moore-Laury
I love the remodel! Construction is nice.. I recently moved so the N Eldridge location is closer to me now but W Tidwell is closer to my job.. I stopped in to have my glasses cleaned & adjusted.. I love the new look & new options for frames! Dr. Tran is awesome! Keep up the great work!
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aliminator
Their staff is incompetent. I ordered prescription glasses from them and 3 months and 8 visits later they still havent got them right. Either they mess up the size on the lens or scratch it while replacing it. This is the worst experience I have had in terms of ordering glasses.
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Sarai Cardenas
Very good costumer service from Miriam and not sure what the other ladys name was, but she was reallyy nice too :) this time i went in for glasses only, and gave me a pair of contacts for the mean time. Its a good drive from where i stay at, but definitely worth it!
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Brian Flores
I got some contacts here a month ago and the doc was precise with my prescription. They feel great and let me see so clear its as if I had 20/20. Its the only place that has managed to get my contact prescription correct. Im very happy with the service here
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Maria Vega
Horrible service. The staff was all over the place. Not only did it take forever to have my glasses ready, but they were rude and careless when I went to go pick them up. Worst experience ever, wouldnt recommend.
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Zia Khan
My experience at Spectrum Eye Care was amazing! I got a nice pair of Ray-Bans, amazing service from Mariam, and a one week wait! Im very pleased with the service! :)
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A Private User
1st time to go to this optometrist. They have Great phone customer service. Made me feel like looking forward to my appt.
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Deborah Crawford
I had a really bad issue with my eyes - pretty painful. They got me in immediately, and Dr. Tran was really great!
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Maria Ray
It was my 1st time today! And i love it, front desk were very nice and helpful. The Dr was great, fast and friendly
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etta reed
they are very professional, get yuu in and out we were late and they still saw us as soon as we came in
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Kenny Farrow
Great attention by Dr. Tran and explained everything in very understandable detail.
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Maggs C
Great staff, always a great experience.
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Jason Moreno
Great service every time